https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841984#M26556 <P>您给看看这是咋回事</P> Thu, 21 Sep 2017 03:46:55 GMT LZK123 2017-09-21T03:46:55Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841953#M26551 求救 咋办 Thu, 21 Sep 2017 03:33:45 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841953#M26551 LZK123 2017-09-21T03:33:45Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841958#M26552 <P>具体什么报错？</P><P>&nbsp;</P><P>能具体描述一下，或者提供报错的图片么？</P> Thu, 21 Sep 2017 03:35:22 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841958#M26552 坏坏的笑 2017-09-21T03:35:22Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841982#M26555 <P><!-- StartFragment --></P><DIV><IMG border="0" /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="S4J~2SO]LU}D@_LT0AS0G7C.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24561i0525BD4D83FF3C54/image-size/large?v=v2&amp;px=999" role="button" title="S4J~2SO]LU&amp;#125;D@_LT0AS0G7C.png" alt="S4J~2SO]LU&amp;#125;D@_LT0AS0G7C.png" /></span>就这种</DIV> Thu, 21 Sep 2017 03:45:38 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841982#M26555 LZK123 2017-09-21T03:45:38Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841984#M26556 <P>您给看看这是咋回事</P> Thu, 21 Sep 2017 03:46:55 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841984#M26556 LZK123 2017-09-21T03:46:55Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841987#M26557 <P>如果确认键盘和鼠标好用</P><P>&nbsp;</P><P>可以卸载设备管理器-通用串行总线控制器-卸载USB root Hub选项，然后重现扫描，识别一下</P> Thu, 21 Sep 2017 03:48:56 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841987#M26557 坏坏的笑 2017-09-21T03:48:56Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841994#M26561 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="C1Z36T(%6Z_KHYI2K2QOVTP.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/24562i7B3F583EE9E45C9E/image-size/large?v=v2&amp;px=999" role="button" title="C1Z36T(%6Z_KHYI2K2QOVTP.png" alt="C1Z36T(%6Z_KHYI2K2QOVTP.png" /></span>没找到啊</P> Thu, 21 Sep 2017 03:54:29 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/841994#M26561 LZK123 2017-09-21T03:54:29Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842006#M26564 <P>键盘鼠标是同一个牌子？套装？是直接接电脑还是接了USB集线器或者中间有其他设备？</P><P>&nbsp;</P><P>键盘鼠标有没有额外软件需要安装？</P> Thu, 21 Sep 2017 03:59:05 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842006#M26564 y2kim 2017-09-21T03:59:05Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842012#M26565 <P>鼠标键盘不是一个牌子是直接接电脑的 昨天都用的好好的 待机了一个晚上就在插上去就没反应了 外接键盘 鼠标灯亮一些后就熄灯了</P> Thu, 21 Sep 2017 04:01:49 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842012#M26565 LZK123 2017-09-21T04:01:49Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842081#M26570 <P>USB的键盘和鼠标，接别的电脑是否正常?</P><P>&nbsp;</P><P>或者换其他的USB接口的键盘鼠标，能否正常识别？</P><P>&nbsp;</P><P>可以卸载USB输入设备后，重新扫描识别一下</P> Thu, 21 Sep 2017 04:30:25 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842081#M26570 坏坏的笑 2017-09-21T04:30:25Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842177#M26577 <P>参考以下方法：<BR />方法① 安装主板芯片驱动(含USB总线驱动)<BR /><A href="ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78355.exe" target="_blank">ftp://ftp.hp.com/pub/softpaq/sp78001-78500/sp78355.exe</A><BR />方法②右键点击开始按钮，选择“设备管理器”，双击展开“通用串行总线控制器”，右键点击“Intel USB 3.0可扩展主机控制器”→卸载→确定。用触摸板控制鼠标，重启电脑，重启后会系统会自动重新识别USB 3.0控制器硬件并安装驱动。<BR />方法③ “设备管理器”中“通用串行总线控制器”下“Intel USB 3.0可扩展主机控制器”和“USB根集线器”，双击，将电源管理选项卡中的“关闭这个设备以节约电源”项目取消勾选，点确定，重启电脑。<BR />方法④ 系统右下角通知区域中的电源图标，右键点击，打开“电源选项”，将电源计划改为“高性能”。 点击右侧的更改计划设置→更改高级电源设置→USB设置→USB选择性暂停设置都改为已禁用，点确定，重启电脑。<BR />方法⑤ 关机并拔掉电源适配器后，直接按住电源键并保持30秒，之后，插电源适配器，开机观察。<BR />方法⑥ 更换其它USB接口测试。<BR />方法⑦ 如果以上方法无效，需要全新安装操作系统或恢复系统到出厂状态。<BR />请注意：不要安装鲁大师，360，驱动大师，电脑管家，金山，驱动精灵，驱动人生这类软件来更新驱动程序和进行乱优化。</P> Thu, 21 Sep 2017 05:16:08 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/wai-jie-jian-pan-he-shu-biao-fa-sheng-cheng-xu-cuo-wu/m-p/842177#M26577 548851818 2017-09-21T05:16:08Z