https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889608#M29462 <P>Windows 10自带有蓝屏疑难解答</P><P>开始-设置-更新和安全-疑难解答<BR />在【找到并修复其他问题】下面，点蓝屏，按照提示完成操作。<BR />&nbsp;<BR />**************其他蓝屏支持信息**************<BR />&nbsp;<BR />HP 电脑 - 蓝屏上显示错误消息（Windows 10、8 和 7）<BR /><A href="https://support.hp.com/cn-zh/document/c04639194" target="_blank">https://support.hp.com/cn-zh/document/c04639194</A></P><P>蓝屏错误疑难解答<BR /><A href="https://support.microsoft.com/help/14238" target="_blank">https://support.microsoft.com/help/14238</A></P> Wed, 29 Aug 2018 03:55:12 GMT y2kim 2018-08-29T03:55:12Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889157#M29446 <P>2018-6-30在京东购买的HP ZBook 15u G5 Mobile Workstation，使用的自带的win10中文家庭版，发现安装store的软件没有问题。但是如果安装自己下载的软件，包括搜狗输入法，qq音乐等等，即使软件都是win10的版本，也会蓝屏，是不是win10哪里有相关的设置？</P> Mon, 27 Aug 2018 03:11:24 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889157#M29446 张小华 2018-08-27T03:11:24Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889162#M29447 <P>无法判断</P><P>试试BlueScreenView看看</P><P><A href="http://www.nirsoft.net/utils/blue_screen_view.html" target="_blank">http://www.nirsoft.net/utils/blue_screen_view.html</A></P><P>&nbsp;</P><P><A href="https://www.appinn.com/bluescreenview/?replytocom=46697" target="_blank">https://www.appinn.com/bluescreenview/?replytocom=46697</A></P> Mon, 27 Aug 2018 04:01:39 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889162#M29447 548851818 2018-08-27T04:01:39Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889608#M29462 <P>Windows 10自带有蓝屏疑难解答</P><P>开始-设置-更新和安全-疑难解答<BR />在【找到并修复其他问题】下面，点蓝屏，按照提示完成操作。<BR />&nbsp;<BR />**************其他蓝屏支持信息**************<BR />&nbsp;<BR />HP 电脑 - 蓝屏上显示错误消息（Windows 10、8 和 7）<BR /><A href="https://support.hp.com/cn-zh/document/c04639194" target="_blank">https://support.hp.com/cn-zh/document/c04639194</A></P><P>蓝屏错误疑难解答<BR /><A href="https://support.microsoft.com/help/14238" target="_blank">https://support.microsoft.com/help/14238</A></P> Wed, 29 Aug 2018 03:55:12 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/889608#M29462 y2kim 2018-08-29T03:55:12Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891174#M29520 <P>第一次蓝屏：</P><P>终止代码：PAGE_FAULT_IN_NONPAGED_AREA</P><P>失败的操作: win32kbase.sys</P><P>&nbsp;</P><P>第二次蓝屏：</P><P>终止代码：REFERENCE_BY_POINTER</P> Sun, 09 Sep 2018 08:29:17 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891174#M29520 张小华 2018-09-09T08:29:17Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891210#M29523 <P>win32kbase.sys&nbsp;错误不常见，上面给的操作结果是什么?</P><P>&nbsp;</P><P><A href="https://support.microsoft.com/help/4088889" target="_blank">https://support.microsoft.com/help/4088889</A></P><P>&nbsp;</P> Mon, 10 Sep 2018 01:21:11 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891210#M29523 y2kim 2018-09-10T01:21:11Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891217#M29524 <P>你说的操作是什么操作？</P> Mon, 10 Sep 2018 01:49:02 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891217#M29524 张小华 2018-09-10T01:49:02Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891218#M29525 <P>用HP Softpaq Download manager检查驱动。</P><P>&nbsp;</P><P>HP Softpaq Download Manage下载<BR />&nbsp;<BR /><A href="http://h30318.www3.hp.com/pub/softpaq/sp87001-87500/sp87158.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp87001-87500/sp87158.exe</A><BR />&nbsp;<BR />使用过程如下面地址下载的记录文件:<BR /><A href="https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/381191/1/sdm.zip" target="_blank">https://h30471.www3.hp.com/hpcn/attachments/hpcn/Notebook/381191/1/sdm.zip</A></P><P>记录是用问题步骤记录器记录的，解压缩是mht文件，双击默认用浏览器打开，图片点击放大，再点击恢复。<BR />&nbsp;<BR />检查之后，如果网络顺畅，可以直接使用软件下载安装更新，如果比较慢，那么把检查结果截图给我，我另外找比较快的下载地址。</P><P>&nbsp;</P><P>下面是结果截图的样例</P><P><IMG title="sdm.jpg" alt="sdm.jpg" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/19530i99818737F0F4C784/image-size/original?v=v2&amp;px=-1" border="0" /></P><P>&nbsp;</P><P>2. 检测系统更新</P><P><A href="https://support.microsoft.com/help/4028685" target="_blank">https://support.microsoft.com/help/4028685</A></P><P>&nbsp;</P><P>&nbsp;</P><P>3. 使用Windows 10自带有蓝屏疑难解答</P><P>开始-设置-更新和安全-疑难解答<BR />在【找到并修复其他问题】下面，点蓝屏，按照提示完成操作。<BR />&nbsp;<BR />**************其他蓝屏支持信息**************<BR />&nbsp;<BR />HP 电脑 - 蓝屏上显示错误消息（Windows 10、8 和 7）<BR /><A href="https://support.hp.com/cn-zh/document/c04639194" target="_blank">https://support.hp.com/cn-zh/document/c04639194</A></P><P>蓝屏错误疑难解答<BR /><A href="https://support.microsoft.com/help/14238" target="_blank">https://support.microsoft.com/help/14238</A></P> Mon, 10 Sep 2018 01:55:20 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zbook15uG5-41-15-6ying-cun-bi-ji-ben-an-zhuang-feistore-de-ruan-jian-lan-ping/m-p/891218#M29525 y2kim 2018-09-10T01:55:20Z