https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926348#M31058 <P>在执行你的回复的操作之后，问题依旧，即卸载程序弹出两个错误后提示卸载完成，重启后软件依然存在。</P><P>&nbsp;</P><P>如果你认为重置操作系统是解决该问题的唯一方案，我将在以后操作系统出现严重错误时进行重置操作。</P><P>&nbsp;</P><P>卸载过程中的错误提示截图。（感觉是一个错误，但确实弹出了两个窗口。）</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2019-06-03 204009.png" style="width: 576px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36802i0ECF5515B574F621/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-06-03 204009.png" alt="批注 2019-06-03 204009.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2019-06-03 204105.png" style="width: 580px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36803i626F100A69E0539F/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-06-03 204105.png" alt="批注 2019-06-03 204105.png" /></span></P> Mon, 03 Jun 2019 13:39:14 GMT Overkill_Xie 2019-06-03T13:39:14Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926075#M31036 <P><FONT face="hpsimplifiedhans-regular,arial,sans-serif">近日在 Support Assistant 中更新 Client Security 时总是失败，手动安装时显示关于 Password Manager 的一个dll的错误（显示的是简写，打开Chrome是会提示我安装，然而我并没有手动安装这一个插件），并且操作回滚。但回滚后软件内关于“开机检验”的选项消失。只能通过系统还原点来使功能恢复正常。</FONT></P><P>&nbsp;</P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif">在卸载 Device Access Manager 后准备卸载<SPAN> Client Security 并重新安装该软件，卸载<SPAN> Client Security </SPAN>过程中显示关于 BIOS 的一个注册表错误，并且在重启后软件依然没被卸载。</SPAN></FONT></P><P>&nbsp;</P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif"><SPAN>以上所有操作均在关闭开机检验，清除指纹等验证方式后进行的。</SPAN></FONT></P><P>&nbsp;</P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif"><SPAN>请问我该如何更新 Client Security？</SPAN></FONT></P><P>&nbsp;</P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif"><SPAN>已安装版本 9.3.15.2651</SPAN></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif"><SPAN>更新版本&nbsp;<SPAN>9.3.20.2747</SPAN></SPAN></FONT></P><P><FONT face="hpsimplifiedhans-regular,arial,sans-serif"><SPAN>操作系统版本 17763.529（<SPAN>1809 ）</SPAN></SPAN></FONT></P> Sat, 01 Jun 2019 09:15:00 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926075#M31036 Overkill_Xie 2019-06-01T09:15:00Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926237#M31055 <P>首先，建议请备份一下机器当中重要数据，之后因为不清楚之前做过什么操作导致的此问题，建议bios中清除所有 client 安全设置，</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20190603134904.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36797i3C1414982E01D0C3/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20190603134904.png" alt="QQ截图20190603134904.png" /></span>然后点击yes ，F10保存，同时取消， fingerprint 前面勾选项，F10保存，退出，F1确认此信息，重启，再进入系统之后先卸载所有相关插件，之后，再卸载主程序，测试。</P> Mon, 03 Jun 2019 05:51:32 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926237#M31055 Danny-wu 2019-06-03T05:51:32Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926255#M31057 <P>不用HPSA<BR />用HP SDM<BR />实在不行先重置再用HPSDM<BR />HP 电脑 - 使用 HP SoftPaq 下载管理器(SDM)<BR /><A href="https://support.hp.com/cn-zh/document/c02874928" target="_blank">https://support.hp.com/cn-zh/document/c02874928</A><BR /><BR />其实这个client security是可用可不用的。有windows hello足够了。</P> Mon, 03 Jun 2019 06:53:18 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926255#M31057 y2kim 2019-06-03T06:53:18Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926348#M31058 <P>在执行你的回复的操作之后，问题依旧，即卸载程序弹出两个错误后提示卸载完成，重启后软件依然存在。</P><P>&nbsp;</P><P>如果你认为重置操作系统是解决该问题的唯一方案，我将在以后操作系统出现严重错误时进行重置操作。</P><P>&nbsp;</P><P>卸载过程中的错误提示截图。（感觉是一个错误，但确实弹出了两个窗口。）</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2019-06-03 204009.png" style="width: 576px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36802i0ECF5515B574F621/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-06-03 204009.png" alt="批注 2019-06-03 204009.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="批注 2019-06-03 204105.png" style="width: 580px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36803i626F100A69E0539F/image-size/large?v=v2&amp;px=999" role="button" title="批注 2019-06-03 204105.png" alt="批注 2019-06-03 204105.png" /></span></P> Mon, 03 Jun 2019 13:39:14 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926348#M31058 Overkill_Xie 2019-06-03T13:39:14Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926882#M31082 <P>没啥办法</P><P>重装系统吧</P> Sat, 08 Jun 2019 06:11:43 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Client-Security-wu-fa-geng-xin/m-p/926882#M31082 548851818 2019-06-08T06:11:43Z