https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927959#M31147 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/124974">@Jerry666</a>&nbsp; 已写:<BR /><span class="lia-unicode-emoji" title=":笑哭:">😂</span>真的吗，微软系统更新会更新驱动吗，那惠普助手岂不是没啥用了啊……<HR /></BLOCKQUOTE><P>具体情况具体分析</P> Sat, 15 Jun 2019 11:11:29 GMT 548851818 2019-06-15T11:11:29Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927487#M31123 <P>两个问题，一个是操作日志里面的安装失败，如图所示，去年失败，今年还是失败，装不上，我也不知道这玩意是干啥的。</P><P>还有一个问题，HP Support Assistant的更新问题，如图所示。我看官网也是8.7，我不知道这新版本怎么来的，关键是尝试更新后体验很不好，更新到最新版本，账号登陆不了，说我网络有问题，我常态下登陆，和开代｛过滤｝理登陆，全是失败，很无语，另外，最新版，HP Support Assistant这软件本身的检测更新在哪，我没找到，也就是说，这个8.7版本的“关于”，在新版本的哪里，我是真找不到了，所以惠普助手这软件以后还有更新，新版在哪检测呢？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20190612185416.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36969i03CC698E453561A0/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20190612185416.png" alt="QQ图片20190612185416.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20190612185643.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36970i5E1A33E23BD6828D/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20190612185643.png" alt="QQ图片20190612185643.png" /></span></P> Wed, 12 Jun 2019 11:05:00 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927487#M31123 Jerry666 2019-06-12T11:05:00Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927488#M31124 <P>HP Support Assistant<BR /><A href="https://www.microsoft.com/store/productId/9WZDNCRDRBFB" target="_blank">https://www.microsoft.com/store/productId/9WZDNCRDRBFB</A></P> Wed, 12 Jun 2019 11:52:20 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927488#M31124 548851818 2019-06-12T11:52:20Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927490#M31125 <P>所以官方网站客户端不单独更新了？中国区基本不喜欢win10商店的产品，更容易出毛病，而且商店的客户端难道很特别吗，能解决我提出的2个问题？</P> Wed, 12 Jun 2019 11:57:38 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927490#M31125 Jerry666 2019-06-12T11:57:38Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927493#M31126 <P>微软逼的</P><P>通用<SPAN> Windows </SPAN>驱动程序入门<SPAN> (Universal Windows drivers)</SPAN></P><P><A href="https://docs.microsoft.com/zh-cn/windows-hardware/drivers/develop/getting-started-with-universal-drivers" target="_blank" rel="noopener">https://docs.microsoft.com/zh-cn/windows-hardware/drivers/develop/getting-started-with-universal-drivers</A></P><P>Intel和NVIDIA的OEM驱动都已经改为UWD版本了</P><P>Intel Graphics Control Panel<BR /><A href="https://www.microsoft.com/store/productId/9NDLCLMMTMRC" target="_blank">https://www.microsoft.com/store/productId/9NDLCLMMTMRC</A><BR />NVIDIA Control Panel<BR /><A href="https://www.microsoft.com/store/productId/9nf8h0h7wmlt" target="_blank">https://www.microsoft.com/store/productId/9nf8h0h7wmlt</A><BR />Synaptics TouchPad<BR /><A href="https://www.microsoft.com/store/productId/9PG15829SHZ3" target="_blank">https://www.microsoft.com/store/productId/9PG15829SHZ3</A><BR />ELAN Touchpad Setting<BR /><A href="https://www.microsoft.com/store/productId/9PNF9XFVKD8D" target="_blank">https://www.microsoft.com/store/productId/9PNF9XFVKD8D</A></P> Wed, 12 Jun 2019 12:36:59 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927493#M31126 548851818 2019-06-12T12:36:59Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927495#M31127 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20190612205459.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36971i4DEC334EC9DE5B00/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20190612205459.png" alt="QQ图片20190612205459.png" /></span></P> Wed, 12 Jun 2019 12:56:43 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927495#M31127 Jerry666 2019-06-12T12:56:43Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927518#M31130 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />操作系统名称和版本是多少？<BR />&nbsp;</P> Thu, 13 Jun 2019 00:00:13 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927518#M31130 548851818 2019-06-13T00:00:13Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927689#M31135 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ图片20190613193317.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/37010i3525D70A44E2DF54/image-size/large?v=v2&amp;px=999" role="button" title="QQ图片20190613193317.png" alt="QQ图片20190613193317.png" /></span></P> Thu, 13 Jun 2019 11:34:13 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927689#M31135 Jerry666 2019-06-13T11:34:13Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927847#M31142 <P>最新版 HPSA&nbsp;软件</P><P>下载安装&nbsp;&nbsp;<A href="http://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe" target="_blank" rel="noopener">http://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe</A></P><P>后，再到&nbsp;Microsoft&nbsp;store&nbsp;更新 HPSA&nbsp;软件</P><P>.</P><P>账号登陆问题，中国大陆的网络环境复杂，有的网络就是连接不到惠普的 ID&nbsp;服务器，这个没办法。直接选择不登陆即可。</P><P>.</P><P>更新驱动程序，不是所以都必须安装的，而且你的系统已经是1903了，15-ce提供的驱动很多都已经不适用于1903了，用windows&nbsp;update检查更新安装驱动即可。然后补充几个</P><DIV><DIV>HP System Event Utility</DIV><DIV><A href="https://www.microsoft.com/store/productId/9P4W8RFN9M2T" target="_blank" rel="noopener">https://www.microsoft.com/store/productId/9P4W8RFN9M2T</A></DIV><!-- 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--></DIV><P><!-- 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--></P><P>OMEN Command Center Driver Update<BR /><A href="http://ftp.hp.com/pub/softpaq/sp96001-96500/sp96167.exe" target="_blank" rel="noopener">http://ftp.hp.com/pub/softpaq/sp96001-96500/sp96167.exe</A><BR />OMEN Command Center SDK Package<BR /><A href="http://ftp.hp.com/pub/softpaq/sp95501-96000/sp95690.exe" target="_blank" rel="noopener">http://ftp.hp.com/pub/softpaq/sp95501-96000/sp95690.exe</A></P> Sat, 15 Jun 2019 11:10:11 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927847#M31142 548851818 2019-06-15T11:10:11Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927865#M31143 <span class="lia-unicode-emoji" title=":笑哭:">😂</span>真的吗，微软系统更新会更新驱动吗，那惠普助手岂不是没啥用了啊…… Fri, 14 Jun 2019 15:28:50 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927865#M31143 Jerry666 2019-06-14T15:28:50Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927959#M31147 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/124974">@Jerry666</a>&nbsp; 已写:<BR /><span class="lia-unicode-emoji" title=":笑哭:">😂</span>真的吗，微软系统更新会更新驱动吗，那惠普助手岂不是没啥用了啊……<HR /></BLOCKQUOTE><P>具体情况具体分析</P> Sat, 15 Jun 2019 11:11:29 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-wen-ti/m-p/927959#M31147 548851818 2019-06-15T11:11:29Z