https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933775#M31395 <P>不行，无论是卸载不装还是卸了装新版本均无法更新，我怀疑是不是跟UEFI之类的东西有关系，CPU漏洞之类的？</P> Mon, 29 Jul 2019 07:11:15 GMT sala499 2019-07-29T07:11:15Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933645#M31389 <P>机型为暗影精灵2pro，型号为Omen-15-ax200，在收到了win10更新之后点击更新，出现弹窗然后我点击了Windows的网页，上面说使用了intel RST（中文应该为快速存储技术）某两个版本号的驱动的i7处理器的更新被block了，因为有不兼容问题。我使用了HP support assistant之后未检查到更新的驱动程序。于是去intel官网下载了更新的驱动程序，运行安装之后然而还是无法更新，显示的窗口内容完全一样，虽然我的软件显示版本号已经是17.5.1.1021。想问一下这是个什么问题？如果必须需要OEM更新驱动的话惠普还打算更新吗？</P> Sun, 28 Jul 2019 07:53:25 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933645#M31389 sala499 2019-07-28T07:53:25Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933646#M31392 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38001i82DB0853423C7264/image-size/large?v=v2&amp;px=999" role="button" title="1.PNG" alt="1.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38000i9152281262B7CAE2/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Sun, 28 Jul 2019 14:57:26 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933646#M31392 sala499 2019-07-28T14:57:26Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933657#M31393 <P>那就按照提示，卸载 IRST ，再更新。</P> Sun, 28 Jul 2019 10:36:51 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933657#M31393 548851818 2019-07-28T10:36:51Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933772#M31394 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="显示" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38017i7E841DFCCD22C18B/image-size/large?v=v2&amp;px=999" role="button" title="1.PNG" alt="显示" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">显示</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="系统" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38018iE62135C96642D743/image-size/large?v=v2&amp;px=999" role="button" title="2.PNG" alt="系统" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">系统</span></span></P> Mon, 29 Jul 2019 07:02:46 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933772#M31394 sala499 2019-07-29T07:02:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933775#M31395 <P>不行，无论是卸载不装还是卸了装新版本均无法更新，我怀疑是不是跟UEFI之类的东西有关系，CPU漏洞之类的？</P> Mon, 29 Jul 2019 07:11:15 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/933775#M31395 sala499 2019-07-29T07:11:15Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/934211#M31413 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a>&nbsp;</P> <P>&nbsp;</P> <P>请帮忙~</P> Thu, 01 Aug 2019 02:22:51 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/934211#M31413 KongL 2019-08-01T02:22:51Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/934302#M31420 <P>试试公版最新版本</P><P><A href="https://downloadcenter.intel.com/zh-cn/download/28966/-RST-?product=55005" target="_blank">https://downloadcenter.intel.com/zh-cn/download/28966/-RST-?product=55005</A></P> Thu, 01 Aug 2019 10:26:18 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/934302#M31420 548851818 2019-08-01T10:26:18Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/934627#M31444 <P>问题已解决，安装了最新的公版RST之后，</P><P>如果在设置更新的地方点击安装更新还是会更新失败</P><P>但是如果使用微软易升则可以顺利更新。</P><P>&nbsp;</P><P>目前不知道如果RST是旧版驱动的话使用微软易升能不能更新成功。</P><P>ps，微软易升是一个单独应用，可以在微软官网下载。</P> Sun, 04 Aug 2019 05:58:03 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/geng-xinwin10-1903bei-zu-zhi/m-p/934627#M31444 sala499 2019-08-04T05:58:03Z