https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949100#M31971 <P>机器序列号或者产品号给一下。</P> Tue, 19 Nov 2019 10:08:53 GMT y2kim 2019-11-19T10:08:53Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949090#M31965 <P>在设置管理器中没有生物识别这个选项，官网上没有找到相应指纹识别驱动，windows Hello指纹解锁显示不能使用</P> Tue, 19 Nov 2019 09:41:41 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949090#M31965 生长 2019-11-19T09:41:41Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949091#M31966 <P>以前用过?</P><P>&nbsp;</P><P>设备管理器不存在硬件设备，不用考虑什么固件，也不会有。</P><P>设备有，哪怕是问号或感叹号也行，没有不考虑什么固件。</P> Tue, 19 Nov 2019 09:45:54 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949091#M31966 y2kim 2019-11-19T09:45:54Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949094#M31967 <P>但是没有生物识别这个选项</P> Tue, 19 Nov 2019 09:55:30 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949094#M31967 生长 2019-11-19T09:55:30Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949096#M31968 <P>设置管理器里没有生物识别</P> Tue, 19 Nov 2019 09:56:36 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949096#M31968 生长 2019-11-19T09:56:36Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949097#M31969 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/130809">@生长</a>&nbsp; 已写:<BR /><P>但是没有生物识别这个选项</P><HR /></BLOCKQUOTE><P>就是等于硬件不识别，等于不存在这个硬件。</P> Tue, 19 Nov 2019 09:56:53 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949097#M31969 y2kim 2019-11-19T09:56:53Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949098#M31970 <P>但是在电脑右下边有一个金属条，而且说明书上注明是指纹识别，的确有这个硬件</P> Tue, 19 Nov 2019 10:00:14 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949098#M31970 生长 2019-11-19T10:00:14Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949100#M31971 <P>机器序列号或者产品号给一下。</P> Tue, 19 Nov 2019 10:08:53 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949100#M31971 y2kim 2019-11-19T10:08:53Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949101#M31972 <P>zbook 15 G3的指纹识别器，确实是在c面掌托右下角，但不是金属的。</P> Tue, 19 Nov 2019 10:10:02 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949101#M31972 y2kim 2019-11-19T10:10:02Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949102#M31973 <P>X9T85UT</P> Tue, 19 Nov 2019 10:13:57 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949102#M31973 生长 2019-11-19T10:13:57Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949103#M31974 <P>刚才的错了 X9T86UT</P> Tue, 19 Nov 2019 10:14:49 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949103#M31974 生长 2019-11-19T10:14:49Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949106#M31975 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="就是这个" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40419iBB06DB1BD41BA960/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20191119182030.jpg" alt="就是这个" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">就是这个</span></span></P><P>&nbsp;</P> Tue, 19 Nov 2019 10:21:48 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949106#M31975 生长 2019-11-19T10:21:48Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949107#M31976 <P>X9T86UT#ABA机器出厂有指纹。看BIOS选项 advanced\build-in device options</P> Tue, 19 Nov 2019 10:24:08 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949107#M31976 y2kim 2019-11-19T10:24:08Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949110#M31977 接下来怎么做 Tue, 19 Nov 2019 10:33:10 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949110#M31977 生长 2019-11-19T10:33:10Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949117#M31978 <P>BIOS中没有Fingerprint Device</P> Tue, 19 Nov 2019 10:52:43 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949117#M31978 生长 2019-11-19T10:52:43Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949121#M31979 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/130809">@生长</a>&nbsp; 已写:<BR /><P>BIOS中没有Fingerprint Device</P><HR /></BLOCKQUOTE><P>就是硬件不认，更换硬件。</P> Tue, 19 Nov 2019 10:59:59 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949121#M31979 y2kim 2019-11-19T10:59:59Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949257#M31985 <P>建议去售后检测看看&nbsp;是不是这个硬件的问题&nbsp;</P> Wed, 20 Nov 2019 10:07:32 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Zbook15-G3-mei-you-she-zhi-guan-li-qi-li-sheng-wu-shi-bie-zhi-wen-bu-neng-yong-guan-wang-mei-you-zhao-dao-gu-jian/m-p/949257#M31985 fh6669 2019-11-20T10:07:32Z