https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960239#M32572 <P>新加了个账号就可以用指纹了。。。郁闷坏了。为什么Administrator不行，大BUG啊，emoticon.HalfEyes.title</img></P> Thu, 20 Feb 2020 02:33:46 GMT 卤味饭 2020-02-20T02:33:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/959830#M32541 重装了操作系统，指纹驱动正常，但是登陆无法设置指纹登陆，灰色无法设置 Mon, 17 Feb 2020 11:02:02 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/959830#M32541 卤味饭 2020-02-17T11:02:02Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/959947#M32551 <P>开始菜单搜索“系统信息”(笔记本按Fn+Esc，看到HP系统信息窗口弹出再点高级按钮，Fn+ESC没反应是另一个问题）<BR />打开系统信息程序窗口<BR />右边，提供下面的信息<BR />系统版本号 10.0.1xxxx<BR />系统SKU<BR />BIOS版本/日期<BR />BIOS 模式<BR />安全启动状态<BR />用户名</P><P>&nbsp;</P><P>进一步<BR />左边组件-有问题的设备<BR />右边内容（如果有），ctrl+a全选，ctrl+c复制，粘贴出来回复这里</P> Tue, 18 Feb 2020 03:49:49 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/959947#M32551 y2kim 2020-02-18T03:49:49Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/959984#M32552 系统版本号 10.0.17763 版本 17763 系统 SKU 1LR34AV BIOS 版本/日期 HP Q85 Ver. 01.02.05, 2018/3/12 BIOS 模式 传统 安全启动状态 不支持 用户名 DESKTOP-BIUSIH7\Administrator 左边组件-有问题的设备 不存在有问题的设备 Tue, 18 Feb 2020 07:17:09 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/959984#M32552 卤味饭 2020-02-18T07:17:09Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960005#M32553 驱动卸掉重装，在官网上下载安装。 Tue, 18 Feb 2020 09:01:57 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960005#M32553 长春藤ze 2020-02-18T09:01:57Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960011#M32555 驱动重装了，还是不行。 Tue, 18 Feb 2020 10:24:42 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960011#M32555 卤味饭 2020-02-18T10:24:42Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960220#M32567 <P>不能用<SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #000000; font-family: 'HPRegular',arial,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; overflow-wrap: break-word; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Administrator这个账户。</SPAN></P><P>&nbsp;</P><P><SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #000000; font-family: 'HPRegular',arial,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; overflow-wrap: break-word; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">不能。</SPAN></P> Thu, 20 Feb 2020 00:56:50 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960220#M32567 y2kim 2020-02-20T00:56:50Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960239#M32572 <P>新加了个账号就可以用指纹了。。。郁闷坏了。为什么Administrator不行，大BUG啊，emoticon.HalfEyes.title</img></P> Thu, 20 Feb 2020 02:33:46 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960239#M32572 卤味饭 2020-02-20T02:33:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960250#M32573 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/134051">@卤味饭</a>&nbsp; 已写:<BR /><P>新加了个账号就可以用指纹了。。。郁闷坏了。为什么Administrator不行，大BUG啊，emoticon.HalfEyes.title</img></P><HR /></BLOCKQUOTE><P>是规定好的，不是bug。不解释，和惠普产品本身没有关系。</P><P>倒是administrator这个账号，从vista年代开始，就已经默认状况下不启用了。进系统直接就是administrator账号的系统都有问题。</P> Thu, 20 Feb 2020 03:40:07 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/zhong-zhuang-le-cao-zuo-xi-tong-zhi-wen-qu-dong-zheng-chang-dan-shi-deng-lu-wu-fa-she-zhi-zhi-wen-deng-lu-hui-se-wu-fa-she-zhi/m-p/960250#M32573 y2kim 2020-02-20T03:40:07Z