https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982589#M33220 <P>APP运行和用户账户有关系，参考下面的新建个账户测试，测试后可以删掉测试的账户</P><P><A href="https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/jing-yan-fen-xiang-Win8zen-yang-she-zhi-guan-li-yuan-zhang-hu/td-p/67302" target="_blank" rel="noopener">https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/jing-yan-fen-xiang-Win8zen-yang-she-zhi-guan-li-yuan-zhang-hu/td-p/67302</A></P> Fri, 19 Jun 2020 03:02:16 GMT y2kim 2020-06-19T03:02:16Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981952#M33198 <P>HP Support Assistant新版打不开。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="奇犽-揍敌客_0-1592278425433.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46250iE3827291CCAAF37F/image-size/medium?v=v2&amp;px=400" role="button" title="奇犽-揍敌客_0-1592278425433.png" alt="奇犽-揍敌客_0-1592278425433.png" /></span></P><P>&nbsp;</P> Tue, 16 Jun 2020 03:34:13 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981952#M33198 奇犽-揍敌客 2020-06-16T03:34:13Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981996#M33199 <P>可以先卸载？</P> Tue, 16 Jun 2020 06:30:20 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981996#M33199 y2kim 2020-06-16T06:30:20Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981998#M33201 <P>卸载重装还是一样</P> Tue, 16 Jun 2020 06:32:57 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981998#M33201 奇犽-揍敌客 2020-06-16T06:32:57Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981999#M33202 <P>卸载完是用下面这个一样的安装文件？</P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp102001-102500/sp102329.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp102001-102500/sp102329.exe</A></P> Tue, 16 Jun 2020 06:35:55 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/981999#M33202 y2kim 2020-06-16T06:35:55Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982094#M33205 <P>是的</P> Tue, 16 Jun 2020 13:41:44 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982094#M33205 奇犽-揍敌客 2020-06-16T13:41:44Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982348#M33213 <P>引用微软文档的内容<BR /><BR />如果该应用无法正常工作，请尝试修复并重置该应用：依次选择“开始”按钮 &gt;“设置” &gt;“应用”&gt;“应用和功能”。选择无法正常工作的应用，然后在应用名称下面选择“高级选项”。在打开的其中包含应用相关信息的页面上，选择“修复”。（注意：某些应用没有此选项。）如果修复应用后仍未解决问题，请选择“重置”。如果该应用仍无法正常工作，请尝试卸载并重新安装该应用，看看是否能够解决问题。<BR /><BR /><A href="https://support.microsoft.com/zh-cn/help/4027498/microsoft-store-fix-problems-with-apps" target="_blank" rel="noopener">https://support.microsoft.com/zh-cn/help/4027498/microsoft-store-fix-problems-with-apps</A></P><P>&nbsp;</P><P>或者用命令彻底卸载干净新版APP的惠管家</P><P><SPAN style="font-family: 'Microsoft YaHei';">系统桌面，按</SPAN><SPAN style="font-family: Calibri;">win+x</SPAN><SPAN style="font-family: 'Microsoft YaHei';">，菜单中选择</SPAN><SPAN style="font-family: Calibri;">windows powershell(</SPAN><SPAN style="font-family: 'Microsoft YaHei';">管理员</SPAN><SPAN style="font-family: Calibri;">)</SPAN></P><P>在命令行窗口中复制粘贴下面命令回车</P><P><SPAN>Get-AppxPackage -Name "AD2F1837.HPSupportAssistant " -allusers</SPAN> <SPAN>| Remove-AppxPackage</SPAN></P> Thu, 18 Jun 2020 01:36:42 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982348#M33213 y2kim 2020-06-18T01:36:42Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982516#M33219 <P>高级选项里面没有修复，重置和重装都没有效果</P> Thu, 18 Jun 2020 13:00:46 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982516#M33219 奇犽-揍敌客 2020-06-18T13:00:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982589#M33220 <P>APP运行和用户账户有关系，参考下面的新建个账户测试，测试后可以删掉测试的账户</P><P><A href="https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/jing-yan-fen-xiang-Win8zen-yang-she-zhi-guan-li-yuan-zhang-hu/td-p/67302" target="_blank" rel="noopener">https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/jing-yan-fen-xiang-Win8zen-yang-she-zhi-guan-li-yuan-zhang-hu/td-p/67302</A></P> Fri, 19 Jun 2020 03:02:16 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Support-Assistant-xin-ban-da-bu-kai/m-p/982589#M33220 y2kim 2020-06-19T03:02:16Z