https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103678#M37618 <P lang="en-US"><SPAN>是这个？</SPAN></P> <P lang="en-US">&nbsp;</P> <P lang="en-US"><SPAN>HP&nbsp;</SPAN><SPAN>消费类电脑</SPAN><SPAN>&nbsp;-&nbsp;</SPAN><SPAN>使用</SPAN><SPAN>&nbsp;HP&nbsp;</SPAN><SPAN>云恢复工具（</SPAN><SPAN>Windows 10</SPAN><SPAN>、</SPAN><SPAN>7</SPAN><SPAN>）</SPAN></P> <P lang="en-US"><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank" rel="noopener noreferrer">https://support.hp.com/cn-zh/document/c06179630</A></P> <P lang="en-US">&nbsp;</P> <P lang="en-US">确认工具正确的话，提供产品ID确认</P> Fri, 23 Jul 2021 00:57:46 GMT y2kim 2021-07-23T00:57:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103661#M37617 <P>由于升级11后不适应退回时系统失败，一直处于重装状态，（可能是系统自带的 Recovery备份盘）太过古老一直就没动过现在装不上了，客服提示在HP Cloud Recovery Tool上可以重新下载预装系统，但产品ID输入后显示不匹配或无效。</P> Thu, 22 Jul 2021 16:53:35 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103661#M37617 8B爽 2021-07-22T16:53:35Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103678#M37618 <P lang="en-US"><SPAN>是这个？</SPAN></P> <P lang="en-US">&nbsp;</P> <P lang="en-US"><SPAN>HP&nbsp;</SPAN><SPAN>消费类电脑</SPAN><SPAN>&nbsp;-&nbsp;</SPAN><SPAN>使用</SPAN><SPAN>&nbsp;HP&nbsp;</SPAN><SPAN>云恢复工具（</SPAN><SPAN>Windows 10</SPAN><SPAN>、</SPAN><SPAN>7</SPAN><SPAN>）</SPAN></P> <P lang="en-US"><A href="https://support.hp.com/cn-zh/document/c06179630" target="_blank" rel="noopener noreferrer">https://support.hp.com/cn-zh/document/c06179630</A></P> <P lang="en-US">&nbsp;</P> <P lang="en-US">确认工具正确的话，提供产品ID确认</P> Fri, 23 Jul 2021 00:57:46 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103678#M37618 y2kim 2021-07-23T00:57:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103721#M37621 <P>如果你的电脑不在云恢复产品之列，可以考虑下载系统文件重新安装系统，只有安装的系统版本跟预装的一样，同样可以激活使用。</P> Fri, 23 Jul 2021 03:02:49 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-pu-yun-hui-fu-yu-zhuang-xi-tong-chan-pinID-bu-ke-yong/m-p/1103721#M37621 WDH 2021-07-23T03:02:49Z