https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1128160#M38353 <P>您好，请参考以下步骤：<BR />1. 看一下有没有使用360或是腾讯的杀毒软件，有时候这些软件会关闭OGH的一些服务，导致OGH没办法使用或是蹦出来一些需要更新驱动的信息等等。请于杀毒软件中允许惠普相关服务(HP service)，若仍不行则可以卸载掉杀毒或电脑监控软件再试一下。<BR />2. 请至微软商店更新OMEN Gaming Hub至最新版本<BR />3. 请运行一下Windows Update至最新版本，包含所有选用更新，并重启电脑<BR />4. 至OMEN Gaming Hub点选需要更新的部份，并确认问题是否仍存在</P> Tue, 16 Nov 2021 07:44:07 GMT SamuelL 2021-11-16T07:44:07Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126185#M38246 <P>我是新买的暗影精灵7 3060，用了一个月多。开始还好好的，但是现在发现HP System Info HSA Service这个服务无法开机自启动（设置成自动也没用，重启后又会变成手动），导致我的惠普管家和Omen Gaming Hub都无法使用（除非手动启动服务）。我怀疑是不是跟系统的更新有关，导致HP System Info HSA Service无法获得自动启动的权限。希望惠普的工程师能检查一下。</P> Sun, 07 Nov 2021 09:06:33 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126185#M38246 天堂里的狗 2021-11-07T09:06:33Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126188#M38247 <P><A href="https://h30471.www3.hp.com/t5/you-xi-ben/HP-App-Helper-HSA-Service-OMEN-GAMING-HUB-yi-chang/m-p/1109762#M55815" target="_blank">已解决: HP App Helper HSA Service；OMEN GAMING HUB异常 - 惠普支持社区 - 1109762</A></P> Sun, 07 Nov 2021 09:28:39 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126188#M38247 y2kim 2021-11-07T09:28:39Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126215#M38248 <P><SPAN>HP App Helper HSA Service和HP CASL Framework Service都是可以开机自启动的，但是HP System Info HSA Service就是不行。</SPAN></P> Sun, 07 Nov 2021 11:20:08 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126215#M38248 天堂里的狗 2021-11-07T11:20:08Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126329#M38249 <P>确认几个服务是否启用并且正在运行</P> <P>HP App Helper HSA Service</P> <P>HP CASL Framework Service</P> <P>HP Network HSA Service</P> <P>HP Omen HSA Service</P> <P>HP Support Solutions Framework</P> <P>HP System Info HSA Service</P> Mon, 08 Nov 2021 03:20:43 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1126329#M38249 y2kim 2021-11-08T03:20:43Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1127107#M38326 <P>HP App Helper HSA Service</P><P>HP CASL Framework Service</P><P>HP Network HSA Service</P><P>HP Omen HSA Service</P><P>HP Support Solutions Framework</P><P>HP System Info HSA Service</P><P>这几个服务都有，但是HP System Info HSA Service不能自动运行，只能手动运行。</P> Thu, 11 Nov 2021 03:13:44 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1127107#M38326 天堂里的狗 2021-11-11T03:13:44Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1127148#M38328 <P>检查其他微软服务，系统服务。找台正常机器，用命令导出列表，一个一个对比。</P> <P style="margin: 0in; font-size: 11.0pt;"><SPAN style="font-family: 'Microsoft YaHei';">系统桌面，按</SPAN><SPAN style="font-family: Calibri;">win+x</SPAN><SPAN style="font-family: 'Microsoft YaHei';">，菜单中选择</SPAN><SPAN style="font-family: Calibri;">windows powershell(</SPAN><SPAN style="font-family: 'Microsoft YaHei';">管理员</SPAN><SPAN style="font-family: Calibri;">)</SPAN></P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">在命令行窗口中复制粘贴下面命令回车</P> <P style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><SPAN>service</SPAN></P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">命令行窗口的内容文字可以鼠标全选之后回车完成复制。</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;"><SPAN>或者点窗口左上角，从菜单选择全选，然后回车完成复制</SPAN><SPAN>。</SPAN></P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">复制成功后打开记事本保存一个文件。</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">在另一台机器重复操作。</P> <P style="margin: 0in; font-family: 'Microsoft YaHei'; font-size: 11.0pt;">用第三方工具对比两个文本文件。</P> <P>&nbsp;</P> Fri, 12 Nov 2021 01:31:38 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1127148#M38328 y2kim 2021-11-12T01:31:38Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1128160#M38353 <P>您好，请参考以下步骤：<BR />1. 看一下有没有使用360或是腾讯的杀毒软件，有时候这些软件会关闭OGH的一些服务，导致OGH没办法使用或是蹦出来一些需要更新驱动的信息等等。请于杀毒软件中允许惠普相关服务(HP service)，若仍不行则可以卸载掉杀毒或电脑监控软件再试一下。<BR />2. 请至微软商店更新OMEN Gaming Hub至最新版本<BR />3. 请运行一下Windows Update至最新版本，包含所有选用更新，并重启电脑<BR />4. 至OMEN Gaming Hub点选需要更新的部份，并确认问题是否仍存在</P> Tue, 16 Nov 2021 07:44:07 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-System-Info-HSA-Service-wu-fa-kai-ji-zi-qi-dong/m-p/1128160#M38353 SamuelL 2021-11-16T07:44:07Z