https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165367#M39237 <P>找时间跑硬件测试，晚上休息前，不用机器的时候进行，开始进行之后可以不用管电脑放一边。<BR />安装诊断工具<BR /><A href="https://h30318.www3.hp.com/pub/softpaq/sp138001-138500/sp138354.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp138001-138500/sp138354.exe</A><BR />开始-设置-更新和安全-恢复-高级启动下面的【立即重新启动】按钮<BR />蓝色背景出现-疑难解答-高级选项-UEFI固件设置-重启<BR />菜单出现，按F2<BR />菜单中选择-系统测试-全面测试-循环运行直到出现错误</P> Tue, 24 May 2022 04:07:08 GMT y2kim 2022-05-24T04:07:08Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165356#M39236 <P>暗影精灵6PRO 5800H 3070版本</P><P>有时候玩游戏会莫名其妙突然掉驱动，部分游戏是肯定会掉驱动，玩了一会就直接掉显卡驱动，更新显卡驱动没用，没有得到修复</P> Tue, 24 May 2022 03:05:40 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165356#M39236 Q派 2022-05-24T03:05:40Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165367#M39237 <P>找时间跑硬件测试，晚上休息前，不用机器的时候进行，开始进行之后可以不用管电脑放一边。<BR />安装诊断工具<BR /><A href="https://h30318.www3.hp.com/pub/softpaq/sp138001-138500/sp138354.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp138001-138500/sp138354.exe</A><BR />开始-设置-更新和安全-恢复-高级启动下面的【立即重新启动】按钮<BR />蓝色背景出现-疑难解答-高级选项-UEFI固件设置-重启<BR />菜单出现，按F2<BR />菜单中选择-系统测试-全面测试-循环运行直到出现错误</P> Tue, 24 May 2022 04:07:08 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165367#M39237 y2kim 2022-05-24T04:07:08Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165407#M39240 <P>送到惠普授权的服务中心检查维修。</P> Tue, 24 May 2022 06:10:15 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1165407#M39240 548851818 2022-05-24T06:10:15Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1166259#M39282 <P>他们推测是系统或者软件的问题而不是硬件问题，因为用甜甜圈测试十分钟是没有出现任何故障，但是不止一款游戏 APXE 彩虹六号 战地4 美丽水世界 泰坦陨落2等很多游戏都出现了掉驱动的情况，并且驱动崩溃后关机会直接蓝屏。</P><P>到目前还没有办法解决</P> Fri, 27 May 2022 21:31:39 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1166259#M39282 Q派 2022-05-27T21:31:39Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1166268#M39283 <P><SPAN>*****提供</SPAN><SPAN>机器基本</SPAN><SPAN>信息*****</SPAN></P> <P>系统桌面按Win+R打开运行，输入</P> <P>msinfo32</P> <P>确定，打开系统信息程序窗口</P> <P>&nbsp;</P> <UL> <LI>系统摘要-右边内容，Ctrl+A全选，Ctrl+C复制，粘贴出来</LI> <LI>左边点组件展开-显示-右边内容，Ctrl+A全选，Ctrl+C复制，粘贴出来</LI> <LI>左边点组件展开-有问题的设备-右边内容（如果有），Ctrl+A全选，Ctrl+C复制，粘贴出来</LI> </UL> Sat, 28 May 2022 00:51:21 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/Windows11-10you-shi-hou-wan-you-xi-hui-mo-ming-qi-miao-diao-xian-ka-qu-dong-guan-ji-hou-zhi-jie-lan-ping-lu-ping/m-p/1166268#M39283 y2kim 2022-05-28T00:51:21Z