https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587632#M298506 主板出问题了吧。<BR /><BR /> Sat, 10 Jan 2009 19:09:12 GMT 孤村飘雪 2009-01-10T19:09:12Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587620#M298494 我的6910P，KL415PA<BR /><BR />08.11.5日购买<BR /><BR />之后由于部分软件无法应用，在销售处改装xp，并改装2根1G内存，后正常使用<BR /><BR />08.12.31日<BR /><BR />不能开机，拔电池后重新插电源后可以开机，但不久后卡死<BR /><BR />强行关机后重启，多次，黑屏或卡死在登陆界面<BR /><BR />无报警声，电源等指示灯都正常<BR /><BR />09.1.1~1.3多次黑屏，黑屏时有时能隐约看到屏幕上有开机画面定格，合上机器再打开屏幕有时能重启动<BR /><BR />09.1.4打800电话报修，让我开机按F10检测内存和硬盘，内存和硬盘均正常<BR /><BR />期间碰过机器意外黑屏断电，重启后正常<BR /><BR />09.1.5金牌上门维修，笔记本当时未出现问题，金牌未做检测，仅帮清洁内部，并把一些连线拔掉重接<BR /><BR />09.1.6白天在公司正常使用，晚上带回家又一次开机黑屏，隐约有开机画面，拔掉电池电源线重接后正常使用<BR /><BR />09.1.8早上连续卡机不能正常关机,800电话建议重装系统，并拔掉一根内存<BR /><BR />下午间歇性卡机，每次都要拔电池，最长的一次正常使用为20分钟，后来将一条内存卸下后运行1小时之后自动重启<BR /><BR /><BR /><BR />已经被折磨惨了…… Thu, 08 Jan 2009 23:37:49 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587620#M298494 常7635 2009-01-08T23:37:49Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587621#M298495 再找金牌检测一下硬件。不行就打0039 Thu, 08 Jan 2009 23:43:53 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587621#M298495 吃苹果 2009-01-08T23:43:53Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587622#M298496 把自己添加的内存拔下来，使用出厂时带有内存，看还有这样的现象吗？ Thu, 08 Jan 2009 23:45:33 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587622#M298496 28度708 2009-01-08T23:45:33Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587623#M298497 原厂内存已经在购机时就换掉了<BR /><BR />被销售拿走了…… Fri, 09 Jan 2009 00:15:57 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587623#M298497 常7635 2009-01-09T00:15:57Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587624#M298498 800说一定要先排除软件问题，建议我重装纯净版xp，这几天基本不能工作了 Fri, 09 Jan 2009 00:18:27 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587624#M298498 常7635 2009-01-09T00:18:27Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587625#M298499 失去了vista这个预装OS平台，所出现的问题就很难说了。<BR /><BR />HP完全可以说，不对非预装OS负责...<BR /><BR />现在的问题是你要找出故障现象的规律，争取能在HP金牌眼前展示出来，这样HP才能给你解决... Fri, 09 Jan 2009 01:39:15 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587625#M298499 kurt 2009-01-09T01:39:15Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587626#M298500 这样你只能找你的经销商换个内存试一试 要不惠普不会给你保修的 这样比较麻烦 Fri, 09 Jan 2009 01:39:33 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587626#M298500 邯郸维修 2009-01-09T01:39:33Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587627#M298501 继续找金牌解决啊 Fri, 09 Jan 2009 04:40:21 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587627#M298501 哈密瓜 2009-01-09T04:40:21Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587628#M298502 你怎么把原装内存让他们拿走了， 太幼稚，bios可能不太识别不同型号的内存，人家原机都测试过，你换了内存就复杂了！！ Fri, 09 Jan 2009 14:19:49 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587628#M298502 豬頭 2009-01-09T14:19:49Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587629#M298503 把内存拿下去试试。 Fri, 09 Jan 2009 15:18:26 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587629#M298503 等一分钟 2009-01-09T15:18:26Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587630#M298504 可能是主板有问题，或者内存不兼容！ Sat, 10 Jan 2009 04:55:08 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587630#M298504 roy762 2009-01-10T04:55:08Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587631#M298505 可能内存不兼容。 Sat, 10 Jan 2009 17:24:57 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587631#M298505 nobody 2009-01-10T17:24:57Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587632#M298506 主板出问题了吧。<BR /><BR /> Sat, 10 Jan 2009 19:09:12 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587632#M298506 孤村飘雪 2009-01-10T19:09:12Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587633#M298507 出现的问题太多,牵扯到的问题也很多.必须拿到维修点进行测试 Sat, 10 Jan 2009 19:45:33 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587633#M298507 陈7789 2009-01-10T19:45:33Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587634#M298508 有咩有重新安装过系统 Sat, 10 Jan 2009 22:39:31 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587634#M298508 2009-01-10T22:39:31Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587635#M298509 和800进行了几天交流之后，今天金牌终于给更换了主板，问题已解决 Fri, 16 Jan 2009 23:01:00 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587635#M298509 常7635 2009-01-16T23:01:00Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587636#M298510 内存，除尘 Sat, 17 Jan 2009 01:47:40 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587636#M298510 2009-01-17T01:47:40Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587637#M298511 卸下内存试试。 Tue, 20 Jan 2009 19:26:06 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587637#M298511 2009-01-20T19:26:06Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587638#M298512 对，卸下内存谢谢。<BR /><BR />具体的硬件，还要找维修中心检测。 Wed, 21 Jan 2009 16:34:00 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587638#M298512 春天来了 2009-01-21T16:34:00Z https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587639#M298513 最好还是送到维修站检测 Thu, 22 Jan 2009 15:34:00 GMT https://h30471.www3.hp.com/t5/dian-nao-lao-tie-zi-gui-dang/yi-jie-jue-6910P-jian-xie-xing-kai-ji-hei-ping-zhong-qi-si-ji-wen-ti/m-p/587639#M298513 avkele 2009-01-22T15:34:00Z