https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953918#M16741 <P>使用扩展坞的DP接口连接显示器后，再尝试升级试试</P> Wed, 25 Dec 2019 11:53:13 GMT 548851818 2019-12-25T11:53:13Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953895#M16736 <P>从别人那里收了一个雷电三扩展，官方带的65w电源，满速雷电3线</P><P>安装惠普最新固件1.77时发现问题，Synaptics DisplayPort Adapter的status是error0，已经连接了DP的显示器，并且显示正常。但是这个固件一直无法升级，没法解决待机唤醒后屏幕不能显示的问题。</P><P>请各位大神不吝赐教，小弟拜谢。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图片1.png" style="width: 518px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41257i3FBC0C7AF1E8DBCB/image-size/large?v=v2&amp;px=999" role="button" title="图片1.png" alt="图片1.png" /></span></P> Wed, 25 Dec 2019 08:48:03 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953895#M16736 luzi 2019-12-25T08:48:03Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953896#M16737 <P>没有65w的，应该用90w的吧</P><P>&nbsp;</P><P>docking的标签提供一下</P> Wed, 25 Dec 2019 08:51:25 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953896#M16737 y2kim 2019-12-25T08:51:25Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953899#M16738 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20191225165929.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41258i83786007E61BB3DA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20191225165929.jpg" alt="微信图片_20191225165929.jpg" /></span></P> Wed, 25 Dec 2019 09:03:39 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953899#M16738 luzi 2019-12-25T09:03:39Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953901#M16739 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20191225165929.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/41260i194ABAF8A3B86477/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20191225165929.jpg" alt="微信图片_20191225165929.jpg" /></span>这个是产品的标签。谢谢！！</P> Wed, 25 Dec 2019 09:05:22 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953901#M16739 luzi 2019-12-25T09:05:22Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953904#M16740 <P>原来是老款<BR /><BR />看更新说明了，没有其他补充的了<BR /><A href="https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elite-thunderbolt-3-65w-dock/9822172/swItemId/cp-232212-1" target="_blank">https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-elite-thunderbolt-3-65w-dock/9822172/swItemId/cp-232212-1</A><BR /><BR />- The system <STRONG>must be</STRONG> running one of the following operating systems with Administrator or equivalent access: Windows 7, Windows 8, Windows 8.1, or Windows 10.<BR />- The system <STRONG>must be</STRONG> a USB-C capable HP Commercial notebook or tablet compatible with an HP ZBook or Elite Thunderbolt 3 Docking Station.<BR />- The system <STRONG>must be</STRONG> docked to HP ZBook or Elite Thunderbolt 3 Docking Station running on A/C power.<BR />- A DisplayPort Display <STRONG>must be</STRONG> attached and running on an HP ZBook or Elite Thunderbolt 3 Docking Station.<BR />- Microsoft .NET Framework 4.5 <STRONG>must be</STRONG> installed.<BR /><BR />For systems that are running Windows 7, Windows 8.1, or Windows 10 v1703 and earlier:</P><P>- The ASMedia driver v1.16.49.1 <STRONG>must be</STRONG> installed before this update is run.</P><P>For systems that are running Windows 7, Windows 8.1, or Windows 10:</P><P>- The HP Audio Dock driver v1.31.36.30 <STRONG>must be</STRONG> installed before this update is run.</P> Wed, 25 Dec 2019 09:18:06 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953904#M16740 y2kim 2019-12-25T09:18:06Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953918#M16741 <P>使用扩展坞的DP接口连接显示器后，再尝试升级试试</P> Wed, 25 Dec 2019 11:53:13 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953918#M16741 548851818 2019-12-25T11:53:13Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953939#M16742 <P>两个dp接口我都进行了尝试，连接显示器都是正常的，但是升级工具依然不能识别。请问把拓展坞恢复出厂固件会不会有效？但是我找不到恢复出厂固件的方法。谢谢！！</P> Thu, 26 Dec 2019 01:04:29 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/953939#M16742 luzi 2019-12-26T01:04:29Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/954109#M16743 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a>&nbsp;<a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/18602">@y2kim</a>&nbsp;</P> <P>&nbsp;</P> <P>请帮忙~</P> Fri, 27 Dec 2019 02:21:00 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/954109#M16743 KongL 2019-12-27T02:21:00Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/954116#M16744 <P>那可能是硬件故障了，建议更换</P> Fri, 27 Dec 2019 03:01:42 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/954116#M16744 548851818 2019-12-27T03:01:42Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/954132#M16745 <P>好的。谢谢</P> Fri, 27 Dec 2019 04:12:42 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite65W-Thunderbolt-3-di-zuo-gu-jian-sheng-ji-wen-ti/m-p/954132#M16745 luzi 2019-12-27T04:12:42Z