https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967590#M16886 <P>我试了 BIOS说的跟您说的一样状况</P><P>但是 您说的我都试了 还是不行&nbsp;</P><P>但是我觉得不是硬件问题吧&nbsp;</P><P>如果是硬件问题</P><P>那为什么折成平板那样就能使用<BR />会不会是某个设置中的问题或安装了什么</P><P>而且键盘前方的触摸板也用不了</P><P>折过去照样也能使用</P><P>而且开始时按F10 进入的里面也可以使用键盘和触摸板</P><P>并且不用折过去 正常也能使用</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 25 Mar 2020 11:25:23 GMT 夏玖芯 2020-03-25T11:25:23Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/966830#M16869 <P>平板电脑二合一键盘无法使用（但是把键盘折在后面就能用了） 以前也有过这种情况 按了几个按键就好了 但是又不行了&nbsp; 原来的方法也忘了 所以问一下有没有会弄的&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; 急！</P> Sun, 22 Mar 2020 14:23:46 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/966830#M16869 夏玖芯 2020-03-22T14:23:46Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/966876#M16872 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />◆操作系统名称和版本是：？<BR />◆系统SKU是：？<BR />◆BIOS版本/日期是：？<BR />◆BIOS模式是：？<BR />◆主板产品是：？</P> Mon, 23 Mar 2020 02:06:46 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/966876#M16872 Chen_long 2020-03-23T02:06:46Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/966915#M16874 <P>然后呢?</P> Mon, 23 Mar 2020 03:49:30 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/966915#M16874 夏玖芯 2020-03-23T03:49:30Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967093#M16877 <P>Windows系统中，同时按 Windows + R 组合按键，打开运行窗口，输入“msinfo32”，点“确定”，如果有UAC提示，点“是”继续，会打开系统信息窗口。<BR />请提供操作系统名称和版本：<BR />请提供系统SKU：<BR />请提供BIOS版本/日期<BR />请提供BIOS模式<BR />请提供主板产品是</P> Mon, 23 Mar 2020 10:18:22 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967093#M16877 Chen_long 2020-03-23T10:18:22Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967229#M16880 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="711cf3ddc66896ce14a8f2e03936901.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/43595i4BA818795DEE7713/image-size/large?v=v2&amp;px=999" role="button" title="711cf3ddc66896ce14a8f2e03936901.jpg" alt="711cf3ddc66896ce14a8f2e03936901.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d09aa20928a5c08a1c6920b6c7ed453.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/43596i260F1B4C4D1F48B9/image-size/large?v=v2&amp;px=999" role="button" title="d09aa20928a5c08a1c6920b6c7ed453.jpg" alt="d09aa20928a5c08a1c6920b6c7ed453.jpg" /></span></P> Tue, 24 Mar 2020 05:57:31 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967229#M16880 夏玖芯 2020-03-24T05:57:31Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967235#M16881 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="69dcf37e8a7e7dedfc795a0a3d44d43.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/43599i166FF4BF88A85B8A/image-size/large?v=v2&amp;px=999" role="button" title="69dcf37e8a7e7dedfc795a0a3d44d43.jpg" alt="69dcf37e8a7e7dedfc795a0a3d44d43.jpg" /></span></P> Tue, 24 Mar 2020 06:07:53 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967235#M16881 夏玖芯 2020-03-24T06:07:53Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967576#M16885 <P>HP Pavilion x360 11-u053tu</P><P>重装以下几个驱动</P><P>Intel Chipset Installation Utility and Driver (Windows 10 v1607)<BR /><A href="https://ftp.hp.com/pub/softpaq/sp77001-77500/sp77336.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp77001-77500/sp77336.exe</A><BR />Intel Integrated Sensor Solution Driver (Windows 10 v1607)<BR /><A href="https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77632.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77632.exe</A><BR />Intel Serial IO Driver (Windows 10 v1607)<BR /><A href="https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77631.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp77501-78000/sp77631.exe</A><BR />Intel Virtual Buttons Driver (Windows 10 v1607)<BR /><A href="https://ftp.hp.com/pub/softpaq/sp77001-77500/sp77393.exe" target="_blank">https://ftp.hp.com/pub/softpaq/sp77001-77500/sp77393.exe</A></P><P>如果不能解决</P><DIV><SPAN>●</SPAN>释放静电：</DIV><DIV>关机后，拔掉电源适配器，移除全部外接设备，按住电源键并保持30秒再松开，之后，插电源适配器，开机观察。</DIV><DIV><SPAN>●</SPAN>BIOS硬重置：</DIV><DIV>关机状态下，同时按 Windows按键 + V 按键并保持按住的状态，按电源键开机，Windows + V 不要松开。等待一分钟，如果开机有显示，并提示502错误，就表示重置成功。之后如果原来是UEFI引导的系统，就可以直接进入系统。</DIV><P><!-- 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lYWsiOnRydWV9fV0= --></P><P>如果还不能解决，建议送到维修中心，维修硬件。</P><P>&nbsp;</P> Wed, 25 Mar 2020 10:26:14 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967576#M16885 Chen_long 2020-03-25T10:26:14Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967590#M16886 <P>我试了 BIOS说的跟您说的一样状况</P><P>但是 您说的我都试了 还是不行&nbsp;</P><P>但是我觉得不是硬件问题吧&nbsp;</P><P>如果是硬件问题</P><P>那为什么折成平板那样就能使用<BR />会不会是某个设置中的问题或安装了什么</P><P>而且键盘前方的触摸板也用不了</P><P>折过去照样也能使用</P><P>而且开始时按F10 进入的里面也可以使用键盘和触摸板</P><P>并且不用折过去 正常也能使用</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 25 Mar 2020 11:25:23 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/967590#M16886 夏玖芯 2020-03-25T11:25:23Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/968494#M16893 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/117763">@Chen_long</a>&nbsp;</P> <P>&nbsp;</P> <P>请帮忙～</P> Mon, 30 Mar 2020 09:22:51 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/ping-ban-dian-nao-er-he-yi-jian-pan-wu-fa-shi-yong-dan-shi-ba-jian-pan-zhe-zai-hou-mian-jiu-neng-yong-le/m-p/968494#M16893 KongL 2020-03-30T09:22:51Z