https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026757#M22454 <P>手头没有机器测试。</P> <P>我认为可能是电脑硬件故障了。</P> Tue, 25 Aug 2020 01:30:00 GMT 548851818 2020-08-25T01:30:00Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1025841#M22445 <P>问题1：22号中午突然出现的，以前手指点屏幕都能起反应如打字什么的都行，现在什么都不行只要是手上去操作一律没有反应，必须靠鼠标或者键盘才能操作，我今早重装了win10 系统，也将硬盘格式化了（以前也是同样的安装操作）还是老样子，倒是惠普触控笔可以在触摸显示屏上使用。</P><P>&nbsp;</P><P>问题2：右侧的SD卡槽插入SD卡后只会出一声“咚咚”声音（就是正常USB插入只要电脑设备能正常读取都会发出这种“肯定”的声音），但是目前只能发出声音但是在我的电脑里就是找不到设备，正常U盘插入都能发出“咚咚”的声音并且能够在我的电脑里找到相应设备，但是插入SD卡如论怎样都找不到相应的插入设备。</P><P>&nbsp;</P><P>今天重新安装了1903版的Win10 重新安装了触控板最新驱动，还是无法用手指在屏幕上操作，触控笔倒是在屏幕上流畅使用。以下是重启状态下按F2运行HP PC Hardware Diagnostics UEFI的测试日志和QR代码。触摸屏测试中无论怎么点击或者操作屏幕完全没有反应。我电脑需要用屏幕操作，没有触摸功能对我而言这台平板就和普通台式电脑没有任何本质区别。真的是要疯掉了。</P><P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="全部测试日志" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48112iD4D9CF2E7609D291/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20200825_083944.jpg" alt="全部测试日志" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">全部测试日志</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="触摸屏测试QR代码" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48113iF37BA22448948AF8/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20200825_082118.jpg" alt="触摸屏测试QR代码" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">触摸屏测试QR代码</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="全部测试QR代码" style="width: 789px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/48114iF65C7B96C325704F/image-size/large?v=v2&amp;px=999" role="button" title="批注 2020-08-25 085420.png" alt="全部测试QR代码" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">全部测试QR代码</span></span></P> Tue, 25 Aug 2020 01:07:14 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1025841#M22445 patrcik 2020-08-25T01:07:14Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026320#M22450 <P><A href="https://support.hp.com/us-en/drivers/selfservice/hp-elite-x2-1012-g1/8741943" target="_blank">https://support.hp.com/us-en/drivers/selfservice/hp-elite-x2-1012-g1/8741943</A></P> <P>&nbsp;</P> <P>Driver-Chipset (8)</P> <P>这里面的驱动都装一遍</P> Mon, 24 Aug 2020 03:31:03 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026320#M22450 548851818 2020-08-24T03:31:03Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026485#M22452 <P>试过了，全部安装了都，但还是毫无反应，我系统版本号：2004&nbsp; 操作系统版本：19041.450</P> Mon, 24 Aug 2020 13:39:13 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026485#M22452 patrcik 2020-08-24T13:39:13Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026665#M22453 <P>安装了所有驱动，还是不能使用</P> Tue, 25 Aug 2020 01:08:28 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026665#M22453 patrcik 2020-08-25T01:08:28Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026757#M22454 <P>手头没有机器测试。</P> <P>我认为可能是电脑硬件故障了。</P> Tue, 25 Aug 2020 01:30:00 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026757#M22454 548851818 2020-08-25T01:30:00Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026766#M22455 <P>QR代码，以及测试日志代码有解释具体哪里出问题了吗?</P> Tue, 25 Aug 2020 01:34:28 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1026766#M22455 patrcik 2020-08-25T01:34:28Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1032290#M22557 <P>没有显示具体报错信息的，建议最好是联系维修中心现场检测看一下</P> Wed, 02 Sep 2020 09:31:05 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1032290#M22557 hlin 2020-09-02T09:31:05Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1037606#M22640 <P>请问你现在测试好了么，具体是什么故障，看这种有点像硬件坏了</P> Thu, 10 Sep 2020 04:19:20 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-Elite-X2-1012-G1-bu-chong-le-ce-shi-ri-zhi-heQR-dai-ma-chu-mo-xian-shi-ping-wu-fa-gong-zuo-you-ceSD-ka-cao-cha-ruSD-ka-wu-fa-gong-zuo/m-p/1037606#M22640 uuer 2020-09-10T04:19:20Z