https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-lei-dian-san-di-zuo-zai-geng-xin-gu-jian-shi-bai-hou-sang-shi-sheng-yin-shu-chu/m-p/1093417#M25183 <P><SPAN>The HP Audio Dock driver v1.31.36.30 must be installed before this update is run</SPAN></P> <P><SPAN>下面是1.31.36.30声卡驱动</SPAN></P> <P><SPAN><A href="https://h30318.www3.hp.com/pub/softpaq/sp91001-91500/sp91464.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp91001-91500/sp91464.exe</A></SPAN></P> Mon, 31 May 2021 01:51:36 GMT y2kim 2021-05-31T01:51:36Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-lei-dian-san-di-zuo-zai-geng-xin-gu-jian-shi-bai-hou-sang-shi-sheng-yin-shu-chu/m-p/1093185#M25182 <P class="p1"><SPAN class="s1">你好</SPAN><SPAN class="s2">Y2</SPAN><SPAN class="s1">专家，我也遇到了这个问题。但具体情况可能不一样，我一开始没有</SPAN><SPAN class="s2">DP</SPAN><SPAN class="s1">显示器尝试使用了</SPAN><SPAN class="s2">VGA</SPAN><SPAN class="s1">显示器更新固件，操作完之后升级失败，后来找到了</SPAN><SPAN class="s2">DP</SPAN><SPAN class="s1">显示器，并且按照正确操作操作了一遍，发现</SPAN><SPAN class="s2">conexant Auido<SPAN class="Apple-converted-space">&nbsp; </SPAN></SPAN><SPAN class="s1">显示</SPAN><SPAN class="s2"> dection unavailable,</SPAN><SPAN class="s1">随后我对拓展坞进行了测试，发现他的版本没有成功升级，并且</SPAN><SPAN class="s2">3.5mm</SPAN><SPAN class="s1">输出也失效了，我是不是把它刷坏了？</SPAN> <SPAN class="s1">请问我该怎么样尝试解决这个问题？</SPAN></P><P class="p2">&nbsp;</P><P class="p1"><SPAN class="s1">另外我补充一点：</SPAN></P><P class="p2">&nbsp;</P><P class="p3"><SPAN class="s2">For systems that are running Windows 7, Windows 8.1, or Windows 10:</SPAN></P><P class="p2">&nbsp;</P><P class="p3"><SPAN class="s2">- The HP Audio Dock driver v1.31.36.30 must be installed before this update is run.</SPAN></P><P class="p2">&nbsp;</P><P class="p2">&nbsp;</P><P class="p2">&nbsp;</P><P class="p1"><SPAN class="s1">一开始升级固件之前我并没有按照惠普的提示安装</SPAN><SPAN class="s2">HP Audio Dock driver</SPAN><SPAN class="s1">，因为该提示过于隐藏。</SPAN> <SPAN class="s1">后来我在查看社区后才查看到了该点。不知是否对您帮我排查故障有帮助。</SPAN></P><P class="p1">&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3FD999D5-29F1-446F-969F-9DB4D3331084.jpeg" style="width: 3913px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/58203i4591A37C33AF8608/image-size/medium?v=v2&amp;px=400" role="button" title="3FD999D5-29F1-446F-969F-9DB4D3331084.jpeg" alt="3FD999D5-29F1-446F-969F-9DB4D3331084.jpeg" /></span></P><P> </P> Fri, 28 May 2021 07:48:08 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-lei-dian-san-di-zuo-zai-geng-xin-gu-jian-shi-bai-hou-sang-shi-sheng-yin-shu-chu/m-p/1093185#M25182 Charls 2021-05-28T07:48:08Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-lei-dian-san-di-zuo-zai-geng-xin-gu-jian-shi-bai-hou-sang-shi-sheng-yin-shu-chu/m-p/1093417#M25183 <P><SPAN>The HP Audio Dock driver v1.31.36.30 must be installed before this update is run</SPAN></P> <P><SPAN>下面是1.31.36.30声卡驱动</SPAN></P> <P><SPAN><A href="https://h30318.www3.hp.com/pub/softpaq/sp91001-91500/sp91464.exe" target="_blank">https://h30318.www3.hp.com/pub/softpaq/sp91001-91500/sp91464.exe</A></SPAN></P> Mon, 31 May 2021 01:51:36 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-lei-dian-san-di-zuo-zai-geng-xin-gu-jian-shi-bai-hou-sang-shi-sheng-yin-shu-chu/m-p/1093417#M25183 y2kim 2021-05-31T01:51:36Z