https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102445#M25239 <P>系统不认识具体是什么情况？是你无法选择开机启动项，还是开机启动项里面没有U盘这个选项？</P> <P>您可以进入系统BIOS吗？</P> <P>建议您截图反馈相关情况</P> Fri, 16 Jul 2021 01:58:46 GMT 我爱我家839 2021-07-16T01:58:46Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102425#M25238 <P>HP ENVY 17.3" Touchscreen Laptop&nbsp; &nbsp;&nbsp;F11键失效，按 F11键，左下角闪出字幕，但直接进入 Windows10系统， HP 客服给出的Windows10 安装介质，系统不认，无法重新安装。</P> Thu, 15 Jul 2021 18:56:10 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102425#M25238 荷叶茶 2021-07-15T18:56:10Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102445#M25239 <P>系统不认识具体是什么情况？是你无法选择开机启动项，还是开机启动项里面没有U盘这个选项？</P> <P>您可以进入系统BIOS吗？</P> <P>建议您截图反馈相关情况</P> Fri, 16 Jul 2021 01:58:46 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102445#M25239 我爱我家839 2021-07-16T01:58:46Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102465#M25240 <P>请提供产品的 Product No.：、P/N：、ProdID： 或 Product：以便进一步查询。七位英文数字组合，中国大陆销售的产品一般以#AB2结尾（有少数B1L）。<BR />笔记本电脑一般的位置在笔记本底部，或者电池仓中。《惠普产品保修卡》上也会有。预装系统下可以同时按 Ctrl+Alt+S 或 FN+ESC 组合按键查看。</P> <P>.</P> <P>.</P> <P>.</P> <P>.</P> <P>.</P> <P>.</P> <P>.</P> <P>.</P> <P>使用 Intel Tigerlake (TGL) 11代处理器的消费类惠普笔记本，安装系统时找不到硬盘，需要加载Intel RST VMD Controller驱动。<BR />HP PCs - No Drives Can Be Found During Windows 10 Installation (Intel 11th Generation processors)<BR /><A href="https://support.hp.com/document/c06983517" target="_blank">https://support.hp.com/document/c06983517</A><BR />英特尔新11代CPU(Intel Tiger Lake)安装系统无法识别硬盘，安装Windows 10时找不到驱动器<BR /><A href="https://www.wlgeek.cn/irst-11/" target="_blank">https://www.wlgeek.cn/irst-11/</A><BR />冰封U盘启动识别11代CPU硬盘且安装win10教程<BR /><A href="https://jingyan.baidu.com/article/b87fe19ebbe1f81319356808.html" target="_blank">https://jingyan.baidu.com/article/b87fe19ebbe1f81319356808.html</A></P> Fri, 16 Jul 2021 02:23:30 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102465#M25240 548851818 2021-07-16T02:23:30Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102664#M25241 <P>可以启动<SPAN> WINDOWS10 </SPAN>安装<SPAN>U</SPAN>盘 （微软官网制作）但进入安装到 选择安装位置时出现下面截图，并且看不到原有硬盘分区（如果直接进入&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20210714_170317.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60370i9C04D19681E6926B/image-size/large?v=v2&amp;px=999" role="button" title="20210714_170317.jpg" alt="20210714_170317.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20210714_172209.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/60369iA40780ED76142FAB/image-size/large?v=v2&amp;px=999" role="button" title="20210714_172209.jpg" alt="20210714_172209.jpg" /></span><SPAN>Windows10 </SPAN>正常可见），</P> Sat, 17 Jul 2021 15:14:02 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102664#M25241 荷叶茶 2021-07-17T15:14:02Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102666#M25242 <P>北美地区购此机&nbsp; 客服电话英文&nbsp; 而且到达服务网点几乎不可能&nbsp; 中国大陆地区也可以查询此序列号&nbsp;在保修期内&nbsp; 网上提供服务最方便。</P> Sat, 17 Jul 2021 15:17:06 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102666#M25242 荷叶茶 2021-07-17T15:17:06Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102820#M25245 <P>具体需要看是什么机器 如果是11代cpu机器</P><P>尝试</P><P><SPAN>使用 Intel Tigerlake (TGL) 11代处理器的消费类惠普笔记本，安装系统时找不到硬盘，需要加载Intel RST VMD Controller驱动。</SPAN><BR /><SPAN>HP PCs - No Drives Can Be Found During Windows 10 Installation (Intel 11th Generation processors)</SPAN><BR /><A href="https://support.hp.com/document/c06983517" target="_blank" rel="noopener noreferrer">https://support.hp.com/document/c06983517</A><BR /><SPAN>英特尔新11代CPU(Intel Tiger Lake)安装系统无法识别硬盘，安装Windows 10时找不到驱动器</SPAN><BR /><A href="https://www.wlgeek.cn/irst-11/" target="_blank" rel="nofollow noopener noreferrer">https://www.wlgeek.cn/irst-11/</A><BR /><SPAN>冰封U盘启动识别11代CPU硬盘且安装win10教程</SPAN><BR /><A href="https://jingyan.baidu.com/article/b87fe19ebbe1f81319356808.html" target="_blank" rel="nofollow noopener noreferrer">https://jingyan.baidu.com/article/b87fe19ebbe1f81319356808.html</A></P> Mon, 19 Jul 2021 02:34:42 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/HP-ENVY-17-3-quot-Touchscreen-Laptop-F11-jian-shi-xiao-Windows10-wu-fa-an-zhuang/m-p/1102820#M25245 Chen_long 2021-07-19T02:34:42Z