https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1299757#M25966 <P>恢复一次BIOS默认值，然后用工具检查其他更新</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 13 Jul 2024 07:11:13 GMT y2kim 2024-07-13T07:11:13Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1299610#M25965 <P>前几天Elite x2 1013 G3平板自动更新bios&nbsp;<SPAN>01.28.00&nbsp;后触摸完全失效 在更新前 在win11系统专业版和BIOS界面都能触摸，现在完全无法触摸，想要回退bios，提示管理员锁定</SPAN></P> Fri, 12 Jul 2024 03:30:22 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1299610#M25965 逸夏 2024-07-12T03:30:22Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1299757#M25966 <P>恢复一次BIOS默认值，然后用工具检查其他更新</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>建议用下面的工具联网检查更新。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)会通过网络连接惠普服务器，服务器中有和您机器一样型号的一个样本机的记录。通过分析对比，然后得出您和样本机器的差异，提示需要更新安装或缺少的驱动或软件。</P> <P>&nbsp;</P> <P>HP Image Assistant (HPIA)下载</P> <P><A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe" target="_blank" rel="noopener">https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.2.1.exe</A></P> <P>&nbsp;</P> <P>大概过程</P> <P>&nbsp;</P> <P>安装软件后会自动打开，点分析，然后等结果</P> <P>&nbsp;</P> <P>点推荐</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_0-1607565027764.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51904i1F681003705DFD40/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_0-1607565027764.png" alt="y2kim_0-1607565027764.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>然后勾选关键和推荐更新，点蓝色download按钮</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_1-1607565027767.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51903i7785C3009FE14D44/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_1-1607565027767.png" alt="y2kim_1-1607565027767.png" /></span></P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>选择提取文件并安装，点蓝色按钮开始</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="y2kim_2-1607565027769.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51902i4B245688BAFD4DAF/image-size/medium?v=v2&amp;px=400" role="button" title="y2kim_2-1607565027769.png" alt="y2kim_2-1607565027769.png" /></span></P> Sat, 13 Jul 2024 07:11:13 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1299757#M25966 y2kim 2024-07-13T07:11:13Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1302606#M25972 <P>按照流程全部操作了一遍，没有修复故障，依然不能触摸，确认是BIOS更新带来的故障，希望尽快更正修复</P> Wed, 31 Jul 2024 12:29:01 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1302606#M25972 逸夏 2024-07-31T12:29:01Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1316804#M26009 <P>我也出现了同样的问题，请问是不是可以考虑bios降级的方法解决</P> Tue, 05 Nov 2024 12:02:51 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1316804#M26009 dudubear 2024-11-05T12:02:51Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1316805#M26010 <P>但是触控笔是可以用的，不过也只是部分区域</P> Tue, 05 Nov 2024 12:04:18 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1316805#M26010 dudubear 2024-11-05T12:04:18Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1318816#M26018 <P>麻烦问一下现在触摸还是处于不能用的状态吗？</P> Sat, 16 Nov 2024 17:25:48 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1318816#M26018 东东爱彤彤 2024-11-16T17:25:48Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1318817#M26019 <P>麻烦问一下现在触摸还是处于不能用的状态吗？有没有其他解决办法</P> Sat, 16 Nov 2024 17:26:53 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1318817#M26019 东东爱彤彤 2024-11-16T17:26:53Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1320475#M26029 <P>还是不行，也降级试过，要放弃了。</P> Fri, 29 Nov 2024 05:17:29 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1320475#M26029 dudubear 2024-11-29T05:17:29Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1325321#M26048 <P>我也遇到了相同的问题，触摸突然失效，请问现在解决了么。</P> Wed, 08 Jan 2025 03:11:12 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1325321#M26048 緈福的蜗牛 2025-01-08T03:11:12Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1325322#M26049 <P>没有 惠普的恶性BUG 关了bios自动更新 还是给你强制更新 由于是旧机型 官方的工程师也不管</P> Wed, 08 Jan 2025 03:17:07 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1325322#M26049 逸夏 2025-01-08T03:17:07Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1325326#M26050 <P>这算是计划性报废么，有没有更换过触摸屏？这是软件原因还是硬件原因</P> Wed, 08 Jan 2025 03:25:02 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1325326#M26050 緈福的蜗牛 2025-01-08T03:25:02Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1326666#M26053 <P>软件问题 不是硬件 就是bios更新导致的 没自动更新前我手指触摸和笔触完全正常 修图画画都可以 自从自动跳更新后就不行了 回退也退不回去 确实坑</P> Fri, 17 Jan 2025 17:36:03 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/Elite-x2-1013-G3-24nian6yue-zi-dong-geng-xinbios-hou-chu-mo-shi-ling/m-p/1326666#M26053 逸夏 2025-01-17T17:36:03Z