https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771220#M194445 <P>如果这样，可能是扫描头的问题，属于硬件问题，请及时联系当地维修中心处理一下，谢谢。</P><P><A href="http://www8.hp.com/cn/zh/support-drivers/esupport/ascpps.html" target="_blank">http://www8.hp.com/cn/zh/support-drivers/esupport/ascpps.html</A></P> Fri, 11 Mar 2016 08:32:00 GMT 双鱼座鲨鱼 2016-03-11T08:32:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771209#M194441 <P>officejet j5788打印没有问题，但按下复印后，一直显示‘正在复印’就没有反应了</P> Fri, 11 Mar 2016 08:01:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771209#M194441 伍月 2016-03-11T08:01:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771211#M194442 <P>您好</P><P>通过电脑，可以测试一下扫描是否正常</P><P>也可以重启一下打印机后再测试复印</P><P>如果电脑上不能扫描，重启打印机也不能复印，可能和扫描头有关</P> Fri, 11 Mar 2016 08:11:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771211#M194442 双鱼座鲨鱼 2016-03-11T08:11:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771217#M194443 <P>扫描也是这种状况，显示正在扫描，然后就一直不动了</P> Fri, 11 Mar 2016 08:29:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771217#M194443 伍月 2016-03-11T08:29:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771219#M194444 <P>对，扫描头，不动。请问可以修吗？</P> Fri, 11 Mar 2016 08:31:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771219#M194444 伍月 2016-03-11T08:31:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771220#M194445 <P>如果这样，可能是扫描头的问题，属于硬件问题，请及时联系当地维修中心处理一下，谢谢。</P><P><A href="http://www8.hp.com/cn/zh/support-drivers/esupport/ascpps.html" target="_blank">http://www8.hp.com/cn/zh/support-drivers/esupport/ascpps.html</A></P> Fri, 11 Mar 2016 08:32:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/officejet-j5788da-yin-mei-you-wen-ti-dan-an-xia-fu-yin-hou-yi-zhi-xian-shi-zheng-zai-fu-yin-jiu-mei-you-fan-ying-le/m-p/771220#M194445 双鱼座鲨鱼 2016-03-11T08:32:00Z