https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766341#M197298 <P>我用的局域网共享打印机，以上方法都试过了，之前系统WIN7的时候都很正常，升级到WIN10后就不行了。打印没有问题，就是扫描提示：无法与扫描仪通信</P> Wed, 27 Jan 2016 01:10:24 GMT 琳琳HP 2016-01-27T01:10:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766279#M197296 <P>打印正常，就是扫描怎么都不行，总是提示无法与扫描仪通信，已经下载最新驱动程序安装了这可怎么好啊</P> Tue, 26 Jan 2016 09:32:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766279#M197296 琳琳HP 2016-01-26T09:32:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766327#M197297 <P>您好，不能扫描的原因很多，请按照以下条目进行排除:</P><P>1 复印是否正常<BR />2 确认熟知扫描的方法（1：wia方式，2：twain方式）<BR />3 检查扫描驱动是否正确安装（usb线不能超过2米）<BR />4 关闭杀毒软件，防火墙后测试<BR />5 换电脑测试&nbsp;&nbsp;</P><P>&nbsp;</P> Wed, 27 Jan 2016 00:02:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766327#M197297 双鱼座鲨鱼 2016-01-27T00:02:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766341#M197298 <P>我用的局域网共享打印机，以上方法都试过了，之前系统WIN7的时候都很正常，升级到WIN10后就不行了。打印没有问题，就是扫描提示：无法与扫描仪通信</P> Wed, 27 Jan 2016 01:10:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766341#M197298 琳琳HP 2016-01-27T01:10:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766351#M197299 <P>您好，如果是网络连接，可以使用我告诉您的方法测试一下，如果是共享连接，只能测试打印，扫描无法通过共享连实现。</P> Wed, 27 Jan 2016 02:06:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766351#M197299 双鱼座鲨鱼 2016-01-27T02:06:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766443#M197300 <P>楼主，共享打印机是不能共享扫描功能的，您可能是用网络连接方式使用的。请先尝试使用系统程序如windows扫</P><P>&nbsp;</P><P>描是否能扫描，是否有一样的报错。如果用最新驱动重装驱动还是无法扫描的话，建议找一下系统服务Windows</P><P>&nbsp;</P><P>Image Acquisition是否正常启用，停止此服务，双击打开后找到登陆，修改登陆账号为本地系统帐户，然后启动此服</P><P>&nbsp;</P><P>务再重新安装一次尝试。</P> Wed, 27 Jan 2016 07:46:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766443#M197300 Cliff 2016-01-27T07:46:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766494#M197301 <P>您提供的方法试过了，还是提示：无法与扫描仪通信。我们打印机是用的网络连接的，局域网共享，以前用win7很好用，升级到win10打印可以用了，扫描就不正常了。我看网上这款打印机在win10系统里点击右键会有扫描仪选项，我的只有打印机没有扫描仪</P> Thu, 28 Jan 2016 02:38:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766494#M197301 琳琳HP 2016-01-28T02:38:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766498#M197302 <P>和您再确认一下</P><P>如果打印机和电脑是网络连接，可以实现网络打印和网络扫描</P><P>如果打印机和电脑是通过一台主机（电脑）连接后，其它电脑共享使用的话，可以实现共享打印，不能实现共享扫描，谢谢。</P> Thu, 28 Jan 2016 02:38:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766498#M197302 双鱼座鲨鱼 2016-01-28T02:38:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766510#M197303 <P>重新安装驱动尝试：方法和链接：</P><P>&nbsp;</P><P>&nbsp;</P><P>1.下载驱动后右键解压驱动（光盘直接打开），再解压的文件夹中找到HP.Uninstall卸载旧驱动 选择稍后重启； 2.：xp系统：开始运行；win7系统win8系统：windows键+R键打开运行窗口 输入inf ——删除除oem0.inf和 &nbsp;oem0.PNF外的oem开头的文件，重启电脑即可。3.然后在解压的文件夹中找到HP.Setup进行安装即可，安装之前usb线不要连，提示连接时在连接</P><P>&nbsp;</P><P>&nbsp;</P><P><A href="http://h30318.www3.hp.com/pub/softlib/software12/COL32629/Im-80811-7/LJM1130_M1210_MFP_Full_Solution.exe" target="_blank">http://h30318.www3.hp.com/pub/softlib/software12/COL32629/Im-80811-7/LJM1130_M1210_MFP_Full_Solution.exe</A></P> Thu, 28 Jan 2016 03:34:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766510#M197303 小小小小熊 2016-01-28T03:34:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766530#M197304 <P>太给力了！现在扫描正常了！</P> Thu, 28 Jan 2016 07:05:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xi-tong-sheng-ji-daoWIN10-LaserJet-Pro-M1216nfh-MFP-sao-miao-yi-zong-shi-xian-shi-tong-xin-cuo-wu/m-p/766530#M197304 琳琳HP 2016-01-28T07:05:43Z