https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760331#M203591 <P>重启可以打印 &nbsp;就是不能扫描</P> Mon, 30 Nov 2015 02:00:36 GMT 蠢O蠢0o 2015-11-30T02:00:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759529#M203583 <P>我的惠普M1213打印一体机，可以打印复印，无法扫描，在IP地址中下载驱动安装后可以扫描 ，但重启后就无法扫描了，系统自带的可以扫描。大家帮帮忙吧，谢谢！</P> Fri, 20 Nov 2015 06:13:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759529#M203583 蠢O蠢0o 2015-11-20T06:13:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759558#M203584 <P>请问不能扫描，是否有报错提示，具体的报错提示是什么？</P><P>电脑是什么操作系统？</P><P>是使用什么线路连接一体机，usb还是网线？</P><P>如果是usb，可以尝试将一体机恢复工厂设置，恢复的方法，菜单--服务--恢复默认值。</P> Fri, 20 Nov 2015 08:47:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759558#M203584 Tsingddi 2015-11-20T08:47:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759645#M203585 <P>重启后，查看下你的打印机的IP地址是否有改变</P> Mon, 23 Nov 2015 01:32:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759645#M203585 hq2852 2015-11-23T01:32:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759804#M203586 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/19448">@Tsingddi</a> 已写：<BR /><P>请问不能扫描，是否有报错提示，具体的报错提示是什么？</P><P>电脑是什么操作系统？</P><P>是使用什么线路连接一体机，usb还是网线？</P><P>如果是usb，可以尝试将一体机恢复工厂设置，恢复的方法，菜单--服务--恢复默认值。</P><HR /></BLOCKQUOTE><P>总是显示“正忙”然后一会就提示“无法与扫描仪通信” &nbsp;，电脑是win7系统的 &nbsp;其他同事的电脑都好好的 &nbsp;只有我的不能用 &nbsp;</P> Tue, 24 Nov 2015 06:41:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759804#M203586 蠢O蠢0o 2015-11-24T06:41:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759805#M203587 <P>从哪查看打印机IP？</P> Tue, 24 Nov 2015 06:41:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759805#M203587 蠢O蠢0o 2015-11-24T06:41:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759825#M203588 <P>可以打印一张 打印机配置 页，可以 查看到IP地址</P> Tue, 24 Nov 2015 08:08:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/759825#M203588 Lindj 2015-11-24T08:08:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760020#M203589 <P>哦 ，谢谢，为什么我的扫描仪总显示“正忙”然后一会有提示“无法与扫描仪通信” ，在浏览器中输入打印机的IP地址下载打印驱动 安装后可以使用，但是重启后又不能用了，不知道是什么原因</P> Thu, 26 Nov 2015 02:44:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760020#M203589 蠢O蠢0o 2015-11-26T02:44:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760055#M203590 <P>那无法扫描，是否可以打印？重启能打印吗？</P> Thu, 26 Nov 2015 10:01:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760055#M203590 Lindj 2015-11-26T10:01:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760331#M203591 <P>重启可以打印 &nbsp;就是不能扫描</P> Mon, 30 Nov 2015 02:00:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760331#M203591 蠢O蠢0o 2015-11-30T02:00:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760476#M203592 <P>在扫描服务中的看看权限设置是否正确</P> Tue, 01 Dec 2015 03:50:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760476#M203592 hq2852 2015-12-01T03:50:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760697#M203593 <P>右键计算机，在管理----服务和应用程序中的服务，找到Windows Image Acquisition (WIA)，双击在登录中选择本地账户登录</P> Thu, 03 Dec 2015 02:02:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/760697#M203593 Lindj 2015-12-03T02:02:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/761245#M203594 <P>您好，从哪看扫描服务的权限设置？可以说详细一些吗？</P> Tue, 08 Dec 2015 07:37:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/761245#M203594 蠢O蠢0o 2015-12-08T07:37:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/761326#M203595 <P>控制面板\系统和安全\管理工具--服务--WIA</P> Wed, 09 Dec 2015 01:58:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/761326#M203595 Tsingddi 2015-12-09T01:58:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/762208#M203596 <P>原来就是“本地系统账户” &nbsp; 设置没变啊 &nbsp; 怎么还是不行呢 &nbsp; 愁人</P> Thu, 17 Dec 2015 06:55:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/762208#M203596 蠢O蠢0o 2015-12-17T06:55:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/762797#M203597 <P>关闭杀毒软件和防火墙测试一下。</P> Wed, 23 Dec 2015 07:21:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/762797#M203597 双鱼座鲨鱼 2015-12-23T07:21:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/762806#M203598 <P>可以试试在机器菜单中恢复默认值，看看好用不。</P><P>菜单--服务--恢复默认值。</P> Wed, 23 Dec 2015 07:30:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-Professional-M1213nf-qu-dong-an-zhuang-hou-ke-yi-sao-miao-zhong-qi-hou-bu-neng-sao-miao/m-p/762806#M203598 Tsingddi 2015-12-23T07:30:00Z