https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785493#M204977 我换了几个驱动了，设置也按照要求改了，就是打不出彩色的 Sat, 09 Jul 2016 23:50:16 GMT bingzai 2016-07-09T23:50:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785341#M204956 <P>1、从官网下载了对应的驱动，3个驱动，分别是</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17918i6E375D041ED95B00/image-size/original?v=v2&amp;px=-1" border="0" alt="QQ截图20160708112305.jpg" title="QQ截图20160708112305.jpg" /></P><P>均做了尝试，并进行设置将设备类型改成彩色的了，但打不出彩色；</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17919iEF50EA8DE7294CB9/image-size/original?v=v2&amp;px=-1" border="0" alt="QQ截图20160707114846.jpg" title="QQ截图20160707114846.jpg" /></P><P>2、在服务器上测试不行，又换了台笔记本，还是打不了彩色的；</P><P>3、进行固件版本更改，仍然打不了彩色。</P> Fri, 08 Jul 2016 03:28:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785341#M204956 bingzai 2016-07-08T03:28:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785356#M204960 <P>您好</P><P>当打印机屏幕显示就绪（ready）时，请在打印机上连续按三次ok键，打印机会打印出一张机器演示页。</P><P>打印机就绪的时候，按一下对号键，然后按方向键找到report（报告）菜单，按对号键进入，然后按方向键找到supplies stauts（耗材状态页） ,按对号键就开始打印了。</P><P>请将机器的演示页和耗材状态页发给我们，谢谢。</P> Fri, 08 Jul 2016 05:11:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785356#M204960 双鱼座鲨鱼 2016-07-08T05:11:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785467#M204973 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17939i7EEADDCB77076622/image-size/original?v=v2&amp;px=-1" border="0" alt="QQ截图20160709201059.jpg" title="QQ截图20160709201059.jpg" /></P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/17940i159874FDB3B7FB24/image-size/original?v=v2&amp;px=-1" border="0" alt="QQ截图20160709201015.jpg" title="QQ截图20160709201015.jpg" /></P> Sat, 09 Jul 2016 12:12:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785467#M204973 bingzai 2016-07-09T12:12:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785486#M204976 打印自检页正常的话，机器本身应该没有问题，可以尝试打印联机测试页看看，如果出来是没有颜色的，那么可能是驱动问题，或者驱动设置问题 Sat, 09 Jul 2016 16:47:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785486#M204976 Lindj 2016-07-09T16:47:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785493#M204977 我换了几个驱动了，设置也按照要求改了，就是打不出彩色的 Sat, 09 Jul 2016 23:50:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785493#M204977 bingzai 2016-07-09T23:50:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785494#M204978 你们可以远程吗，服务吗？ Sat, 09 Jul 2016 23:51:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785494#M204978 bingzai 2016-07-09T23:51:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785540#M204981 <P>您好，方便把您下载驱动的链接发给我吧？谢谢:smileyembarrassed:</P> Mon, 11 Jul 2016 02:06:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785540#M204981 双鱼座鲨鱼 2016-07-11T02:06:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785592#M204986 <P><A href="http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3974360&amp;swLangOid=2&amp;swEnvOid=4062" target="_blank">http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=3974360&amp;swLangOid=2&amp;swEnvOid=4062</A></P> Mon, 11 Jul 2016 05:43:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785592#M204986 bingzai 2016-07-11T05:43:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785640#M204987 <P>您好</P><P>驱动程序没有问题。</P><P>麻烦您把您的安装过程所有步骤的截图发给我们，谢谢。</P><P>还有，安装时有一步选择打印机驱动时会看到 hp laserjet XXXX upd和hp laserjet XXXX upd（V.）</P><P>一定要选择前者（不带V.xx的），谢谢。</P> Mon, 11 Jul 2016 08:40:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785640#M204987 双鱼座鲨鱼 2016-07-11T08:40:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785727#M204991 <P>你好， 能不能拍个安装视频，我参考下，谢谢！</P> Tue, 12 Jul 2016 02:10:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785727#M204991 bingzai 2016-07-12T02:10:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785732#M204992 <P>您遇到的问题，如果是打印机或驱动的问题，前面回复的方法是可以解决的。</P><P>因为问题依旧存在，所以，最有效的方法是换电脑测试。如果有问题，发完整的操作步骤截图，然后我们一起找问题的所在:smileywink:</P> Tue, 12 Jul 2016 02:24:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785732#M204992 双鱼座鲨鱼 2016-07-12T02:24:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785826#M205002 <P>你好，已经换了2台电脑了，打印出来都是黑白的。&nbsp;</P><P>问题最后解决了，不是驱动的问题，是打印的问题。</P><P>在打印机设置中找到--Service--选择--Restore defaults--，重启打印机，问题解决了。谢谢</P> Tue, 12 Jul 2016 13:14:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785826#M205002 bingzai 2016-07-12T13:14:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785839#M205003 感谢反馈 Tue, 12 Jul 2016 15:47:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-Color-LaserJet-CP5225n-cai-se-da-yin-ji-zhi-neng-jin-xing-hei-bai-da-yin-bu-neng-jin-xing-cai-da/m-p/785839#M205003 Lindj 2016-07-12T15:47:27Z