https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789108#M205631 <P>您好，如果我的回复能够帮助到您，请采纳，谢谢啦:smileyembarrassed:</P> Fri, 05 Aug 2016 04:58:58 GMT 双鱼座鲨鱼 2016-08-05T04:58:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/788782#M205581 <P>安装的驱动是“Full_Webpack-36.0.104-DJ5820", 安装后出来2个打印机：一个是”HP Deskjet 5820 Series", 另一个是</P><P>“HP PCL3 A-size Pringer Class Driver"。使用前者（5820 Series）时，只能打印黑白，不能打印彩色，且打印界面的</P><P>”属性“无法进入，显示”功能地址0x504f1f28造成了一个保护错误...“；使用后者时，可以正常打印彩色，但打印照片时，从图片软件（包括PS 6.0、WIN10自带的图片软件）选择打印，程序会报错后自动退出。</P><P>打印机与PC通过USB连接。</P><P>&nbsp;</P><P>谢谢帮助。</P> Wed, 03 Aug 2016 15:03:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/788782#M205581 GdnPnd 2016-08-03T15:03:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/788814#M205582 <P>您好</P><P>请先删除之前安装的驱动，然后通过以下链接下载，安装并测试。</P><P><A href="http://h30318.www3.hp.com/pub/softlib/software13/printers/Basic_Webpack_x64-36.0.104-DJ5820_Basicx64_Webpack.exe" target="_blank">http://h30318.www3.hp.com/pub/softlib/software13/printers/Basic_Webpack_x64-36.0.104-DJ5820_Basicx64_Webpack.exe</A></P><P>:smileyembarrassed:</P> Thu, 04 Aug 2016 01:13:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/788814#M205582 双鱼座鲨鱼 2016-08-04T01:13:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/788977#M205609 <P>好的，我试试</P> Thu, 04 Aug 2016 08:36:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/788977#M205609 GdnPnd 2016-08-04T08:36:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789077#M205626 <P>还是不行。装了再卸，反复5-6次，还是一样。重装了系统，连上GT5820的USB线，打开电源，让WIN10自己寻找安装驱动，结果一切正常。可能是原先什么软件和打印机驱动有冲突。</P><P>&nbsp;</P><P>现在扫描不方便，有没有该打印机的单独扫描软件？如果还必须装HP自己的驱动，要不要将WIN10找到的驱动先卸载？</P><P>&nbsp;</P><P>谢谢！</P> Fri, 05 Aug 2016 03:03:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789077#M205626 GdnPnd 2016-08-05T03:03:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789081#M205627 <P>刚装了HP的驱动“Basic", 一切正常。谢谢帮助！</P> Fri, 05 Aug 2016 03:34:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789081#M205627 GdnPnd 2016-08-05T03:34:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789108#M205631 <P>您好，如果我的回复能够帮助到您，请采纳，谢谢啦:smileyembarrassed:</P> Fri, 05 Aug 2016 04:58:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DESKJET-GT-5820-bu-neng-da-yin-cai-se/m-p/789108#M205631 双鱼座鲨鱼 2016-08-05T04:58:58Z