https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799659#M207728 <P>最近新购买一台MFP M277DW 激光彩色打印机，打印图片、word等文档彩色、黑白均正常，但打印书生软件生成的文档时，红色文头的文件，打印出的全部内容均为黑色了（红色文头应该为红色的），不知为什么？应该如何解决？</P> Wed, 19 Oct 2016 08:08:03 GMT 吴SG 2016-10-19T08:08:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799659#M207728 <P>最近新购买一台MFP M277DW 激光彩色打印机，打印图片、word等文档彩色、黑白均正常，但打印书生软件生成的文档时，红色文头的文件，打印出的全部内容均为黑色了（红色文头应该为红色的），不知为什么？应该如何解决？</P> Wed, 19 Oct 2016 08:08:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799659#M207728 吴SG 2016-10-19T08:08:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799662#M207729 <P>您好，请参考下图：</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/19612i66C228DBB624BD80/image-size/original?v=v2&amp;px=-1" border="0" alt="updddd.png" title="updddd.png" /></P> Wed, 19 Oct 2016 08:22:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799662#M207729 双鱼座鲨鱼 2016-10-19T08:22:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799672#M207730 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/19613i168C083390EFB92F/image-size/original?v=v2&amp;px=-1" border="0" alt="打印机设置图2.bmp" title="打印机设置图2.bmp" /></P> Wed, 19 Oct 2016 09:11:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799672#M207730 吴SG 2016-10-19T09:11:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799673#M207731 <P>请问，电脑是什么操作系统？</P> Wed, 19 Oct 2016 09:14:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799673#M207731 双鱼座鲨鱼 2016-10-19T09:14:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799674#M207732 <P>在打印机属性中只有上述内容，没有你发的内容，如何解决，谢谢！</P> Wed, 19 Oct 2016 09:20:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799674#M207732 吴SG 2016-10-19T09:20:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799675#M207733 <P>win7</P> Wed, 19 Oct 2016 09:22:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799675#M207733 吴SG 2016-10-19T09:22:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799676#M207734 <P>下载通用ps驱动，然后按照截图设置，谢谢。&nbsp;</P> Wed, 19 Oct 2016 09:22:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799676#M207734 双鱼座鲨鱼 2016-10-19T09:22:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799677#M207735 <P>打印出的红色公章也是黑色的</P> Wed, 19 Oct 2016 09:24:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799677#M207735 吴SG 2016-10-19T09:24:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799678#M207736 <P>好的，谢谢！就在Hp的官网上下载吗？</P> Wed, 19 Oct 2016 09:26:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799678#M207736 吴SG 2016-10-19T09:26:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799679#M207737 <P>这个问题您可以考虑通过替换打印驱动程序的方式来解决。<BR />方法：<BR />电脑上打开设备面板--设备和打印机--添加打印机--添加本地打印机--下一步--选择正确的端口--下一步--厂商选择hp--型号选择 hp color laserjet 4500 ps即可。</P> Wed, 19 Oct 2016 09:26:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799679#M207737 双鱼座鲨鱼 2016-10-19T09:26:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799687#M207738 <P>一般驱动分为PCL和PS的打印驱动，默认安装的是PCL，可以尝试添加PS的打印驱动来替代</P> Wed, 19 Oct 2016 09:55:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hong-se-da-yin-cheng-hei-se/m-p/799687#M207738 hq2852 2016-10-19T09:55:55Z