https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807803#M209641 <P>查看下墨盒上的日期是否在有效日期之内，另外是否有对墨盒加墨了？</P> Wed, 21 Dec 2016 03:42:17 GMT hq2852 2016-12-21T03:42:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807762#M209628 <P>打印机打印彩色图片，头一行能够打印出来，然后就弹出墨盒故障对话框，点击取消打印就只有一张上面一行打印好的，擦拭芯片、重启、重新装驱动都试过了，难道只能更换墨盒了？</P> Wed, 21 Dec 2016 01:31:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807762#M209628 你们好 2016-12-21T01:31:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807764#M209629 <P>您好</P><P>如果是原装墨盒（没有注过墨），可以只安装彩色墨盒测试。</P><P>如何故障依旧，建议更换墨盒测试。</P> Wed, 21 Dec 2016 01:38:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807764#M209629 双鱼座鲨鱼 2016-12-21T01:38:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807803#M209641 <P>查看下墨盒上的日期是否在有效日期之内，另外是否有对墨盒加墨了？</P> Wed, 21 Dec 2016 03:42:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807803#M209641 hq2852 2016-12-21T03:42:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807950#M209681 <P>1.是否原装墨盒？</P><P>2.有没有加过墨？</P><P>3.取下墨盒，擦拭触点，重装。</P><P>4.重启打印机。</P> Wed, 21 Dec 2016 14:56:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807950#M209681 KevinL 2016-12-21T14:56:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807968#M209682 <P>在家试了，诊断页能够正常的打印出来，彩色的色块等等都能正常打印，打印文档照片等等，打印了一行就弹出彩色墨盒故障，这是什么问题？照理说诊断页彩色的都能正常打印了，为啥文档打印的时候就提示墨盒错误？</P> Wed, 21 Dec 2016 22:45:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807968#M209682 你们好 2016-12-21T22:45:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807979#M209683 <P>您好</P><P>从您的描述来看，建议更换彩色墨盒测试，谢谢。</P> Thu, 22 Dec 2016 00:48:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/807979#M209683 双鱼座鲨鱼 2016-12-22T00:48:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/808133#M209705 <P>哎，官方除了让更换墨盒，其他的根本不能解决什么问题:smileysad:</P> Thu, 22 Dec 2016 11:26:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/808133#M209705 你们好 2016-12-22T11:26:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/808168#M209711 <P>您好</P><P>可以尝试取出墨盒，清洁墨盒和打印机接触的芯片测试一下。</P><P>如果问题依旧，可以联系一下当地维修中心，先除非打印机问题，再做下一步打算:smileyembarrassed:</P> Fri, 23 Dec 2016 00:49:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/808168#M209711 双鱼座鲨鱼 2016-12-23T00:49:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/808338#M209748 <P>单墨盒打印测试,如果正常的话,那么可能就是墨盒问题,确认是否是原装墨盒,是否在墨盒有效期内,并没有加过墨水,如果都是正确的操作,那么建议更换墨盒或者送修检测下机器</P> Fri, 23 Dec 2016 16:21:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu1112da-yin-ji-cai-se-mo-he-ti-shi-mo-he-gu-zhang/m-p/808338#M209748 Lindj 2016-12-23T16:21:55Z