https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817396#M211366 <P>在打印机上打印自检测试页，看看单机是否可以打印操作</P><P>如果可以在打印联机测试页，另外需要检查打印机的端口选择在哪个上，是否有其他的USB端口</P> Mon, 27 Feb 2017 14:34:49 GMT Lindj 2017-02-27T14:34:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817376#M211359 <P>打印测试页 打印机都没动静，电脑上却显示已经打印。<IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/21707i4AC41638DFDC1417/image-size/original?v=1.0&amp;px=-1" border="0" alt="QQ截图20170227190555.jpg" title="QQ截图20170227190555.jpg" /></P> Mon, 27 Feb 2017 11:10:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817376#M211359 小小蜗牛 2017-02-27T11:10:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817396#M211366 <P>在打印机上打印自检测试页，看看单机是否可以打印操作</P><P>如果可以在打印联机测试页，另外需要检查打印机的端口选择在哪个上，是否有其他的USB端口</P> Mon, 27 Feb 2017 14:34:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817396#M211366 Lindj 2017-02-27T14:34:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817403#M211367 <P>&nbsp;</P><P>诊断信息可以打印，文档打印不了</P><BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/4912">@Lindj</a> 已写：<BR /><P>在打印机上打印自检测试页，看看单机是否可以打印操作</P><P>如果可以在打印联机测试页，另外需要检查打印机的端口选择在哪个上，是否有其他的USB端口</P><HR /></BLOCKQUOTE><P><BR /><BR /></P><P>&nbsp;</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/21711iCBEABEFF741FEC08/image-size/original?v=1.0&amp;px=-1" border="0" alt="1.jpg" title="1.jpg" /></P> Mon, 27 Feb 2017 15:12:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817403#M211367 小小蜗牛 2017-02-27T15:12:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817432#M211371 <P>可以尝试去HP.COM下载DESKJET1000的驱动看看，应该可以解决问题</P> Tue, 28 Feb 2017 02:22:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817432#M211371 Tsingddi 2017-02-28T02:22:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817455#M211374 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/19448">@Tsingddi</a> 已写：<BR /><P>可以尝试去HP.COM下载DESKJET1000的驱动看看，应该可以解决问题</P><HR /></BLOCKQUOTE><P><BR />谢谢，已解决。正是用您提供的方法解决的，您是刚才电话指导我解决问题的工程师吗？:cathappy:</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/21723i88B6B141DBFCDDF5/image-size/original?v=1.0&amp;px=-1" border="0" alt="1111111111.jpg" title="1111111111.jpg" /></P><P><BR /><SPAN>请点击下方链接浏览具体内容或下载驱动：</SPAN><A href="http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe" target="_blank">http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe</A><BR /><SPAN>&nbsp;</SPAN></P> Tue, 28 Feb 2017 02:42:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817455#M211374 小小蜗牛 2017-02-28T02:42:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817479#M211378 <P>感谢反馈，刚才我没有与客户联系，也感谢与您联系的电话支持工程师。</P> Tue, 28 Feb 2017 03:23:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2131de-da-yin-ji-neng-sao-miao-bu-neng-da-yin-zen-me-jie-jue/m-p/817479#M211378 Tsingddi 2017-02-28T03:23:23Z