https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818245#M211533 <P>如果确认关闭了还是有这样的提示，可能是里面的盖板的传感器没有复位，尝试找下这个传感器的在盖板处的位置，看看是否能手动调整下，如果无效的话，建议联系维修中心检测</P> Fri, 03 Mar 2017 13:41:50 GMT Lindj 2017-03-03T13:41:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818225#M211524 <P>新买的打印机，初始化校准没有任何反应，访问打印机，发现打印机状态为：”盖板未关闭“，电源按键闪烁。</P><P>&nbsp;</P><P>初始加墨的时候，我没有连接电源,难道是这个问题吗？真无语。。。。。</P> Fri, 03 Mar 2017 11:51:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818225#M211524 jef 2017-03-03T11:51:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818226#M211525 <P>现在应该怎么处理呢？</P> Fri, 03 Mar 2017 11:52:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818226#M211525 jef 2017-03-03T11:52:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818227#M211526 <P>请确认下机器盖板是否关闭，然后尝试关闭机器，拔掉电源线，让机器放置10分钟，10分钟后重新连接上电源线，启动打印机。</P><P>&nbsp;</P><P>下面是这款机器的新机安装步骤，文中有视频说明，您可以仔细看一下所有的步骤。</P><P><A href="http://support.hp.com/cn-zh/product/HP-DeskJet-GT-5820-All-in-One-Printer-series/8109015/model/8109016/document/c04930677/" target="_blank">http://support.hp.com/cn-zh/product/HP-DeskJet-GT-5820-All-in-One-Printer-series/8109015/model/8109016/document/c04930677/</A></P> Fri, 03 Mar 2017 11:58:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818227#M211526 KevinL 2017-03-03T11:58:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818232#M211527 <P>电源关闭了一整天，今晚打开还是这样</P><P>和安装视频步骤有两点不一样：</P><P>1，我先装了打印头，然后填充墨水</P><P>2，填充墨水的时候，没有插电源</P> Fri, 03 Mar 2017 12:16:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818232#M211527 jef 2017-03-03T12:16:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818233#M211528 <P>盖板关闭了啊，盖板就是按照打印头的时候打开的那个板吧？</P> Fri, 03 Mar 2017 12:18:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818233#M211528 jef 2017-03-03T12:18:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818234#M211529 <OL><LI><DIV class="para"><DIV class="label">合上打印头舱门</DIV><SPAN><IMG src="http://support.hp.com/doc-images/395/c04869864.jpg" border="0" alt="图像： 合上打印头舱门" /></SPAN></DIV></LI><LI><DIV class="para">合上外舱门。</DIV><DIV class="para"><SPAN><IMG src="http://support.hp.com/doc-images/522/c04869865.jpg" border="0" alt="图像： 合上外舱门" /></SPAN></DIV></LI></OL><P><SPAN>确认下这2个盖板都合上。</SPAN></P> Fri, 03 Mar 2017 12:21:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818234#M211529 KevinL 2017-03-03T12:21:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818235#M211530 <P>确认关闭了</P> Fri, 03 Mar 2017 12:23:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818235#M211530 jef 2017-03-03T12:23:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818245#M211533 <P>如果确认关闭了还是有这样的提示，可能是里面的盖板的传感器没有复位，尝试找下这个传感器的在盖板处的位置，看看是否能手动调整下，如果无效的话，建议联系维修中心检测</P> Fri, 03 Mar 2017 13:41:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818245#M211533 Lindj 2017-03-03T13:41:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818281#M211545 <P>如需维修处理，可以通过下面链接查询维修服务中心地址和信息：</P><P><A href="http://www.hp.com.cn/asc" target="_blank" rel="noopener noreferrer">www.hp.com.cn/asc</A></P> Sat, 04 Mar 2017 02:31:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818281#M211545 KevinL 2017-03-04T02:31:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818355#M211563 <P>机器可能有硬件问题，建议送修检测</P> Sat, 04 Mar 2017 14:09:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818355#M211563 hq2852 2017-03-04T14:09:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818502#M211583 <P>请问怎么让传感器复位呀？都不清楚传感器在哪里。。。。</P> Sun, 05 Mar 2017 09:21:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818502#M211583 jef 2017-03-05T09:21:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818560#M211589 <P>传感器一般来说拨动几次就可以了，一般在是后面看卡纸板的左侧，如果找不到的话，建议还是送修检测下</P> Sun, 05 Mar 2017 13:06:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xin-mai-deHP-DeskJet-GT-5820ti-shi-gai-ban-wei-guan-bi/m-p/818560#M211589 Lindj 2017-03-05T13:06:12Z