https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824241#M212677 <P>惠普（HP）LaserJet Pro MFP M227fdw 复印证件 黑色背景 &nbsp;复印功能正常，就是复印证件功能 &nbsp;复印出来的图和身份证就像下面的文件。用复印证件 功能 复印 白纸 出来的 也是黑的。</P><P>&nbsp;</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22410iDF336C3DA00F8EB5/image-size/medium?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_104750.jpg" title="IMG_20170406_104750.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22411i128DBCAC61F22DC4/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_114348_看图王.jpg" title="IMG_20170406_114348_看图王.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22412i2D447DE4399BA8A8/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_114348_看图王.jpg" title="IMG_20170406_114348_看图王.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22413i982CFAE1C8481975/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_122149.jpg" title="IMG_20170406_122149.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22414iC58495052EF91739/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_122159.jpg" title="IMG_20170406_122159.jpg" /></P> Thu, 06 Apr 2017 04:32:12 GMT 白墨宸 2017-04-06T04:32:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824241#M212677 <P>惠普（HP）LaserJet Pro MFP M227fdw 复印证件 黑色背景 &nbsp;复印功能正常，就是复印证件功能 &nbsp;复印出来的图和身份证就像下面的文件。用复印证件 功能 复印 白纸 出来的 也是黑的。</P><P>&nbsp;</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22410iDF336C3DA00F8EB5/image-size/medium?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_104750.jpg" title="IMG_20170406_104750.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22411i128DBCAC61F22DC4/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_114348_看图王.jpg" title="IMG_20170406_114348_看图王.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22412i2D447DE4399BA8A8/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_114348_看图王.jpg" title="IMG_20170406_114348_看图王.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22413i982CFAE1C8481975/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_122149.jpg" title="IMG_20170406_122149.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22414iC58495052EF91739/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_122159.jpg" title="IMG_20170406_122159.jpg" /></P> Thu, 06 Apr 2017 04:32:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824241#M212677 白墨宸 2017-04-06T04:32:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824242#M212678 <P>您好</P><P>方便的话，可以提供一下打印windows测试页的效果给我们，谢谢。</P> Thu, 06 Apr 2017 04:35:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824242#M212678 双鱼座鲨鱼 2017-04-06T04:35:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824245#M212679 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22415i7CE76E0868113532/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_125024_看图王.jpg" title="IMG_20170406_125024_看图王.jpg" /></P> Thu, 06 Apr 2017 04:52:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824245#M212679 白墨宸 2017-04-06T04:52:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824247#M212681 <P>照片有点背光看不清</P><P>请问，打印windows测试页是否有底灰？</P> Thu, 06 Apr 2017 05:00:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824247#M212681 双鱼座鲨鱼 2017-04-06T05:00:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824248#M212682 <P>没有低灰。正常</P> Thu, 06 Apr 2017 05:01:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824248#M212682 白墨宸 2017-04-06T05:01:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824251#M212683 <P>您好</P><P>建议选择图片模式测试一下：</P><P>&nbsp;</P><P>LCD 控制面板<BR />1. 根据产品上的指示灯将文档装入扫描仪玻璃板上。<BR />2. 关闭扫描仪。<BR />3. 在产品控制面板上，按下复印菜单 按钮。<BR />4. 要优化不同类型文档的复印质量，请打开优化菜单。使用箭头按钮滚动浏览选项，然后按下 OK 按<BR />钮选择选项。可使用以下复印质量设置：<BR />● 自动选择： 如果对复印质量要求不高，则可以使用此设置。此项为默认设置。<BR />● 混合： 对同时包含文本和图形的文档使用此设置。<BR />● 文本： 对所含内容大部分是文本的文档使用此设置。<BR />● 图片： 对所含内容大部分是图形的文档使用此设置。<BR />5. 要调整份数，按下份数按钮。<BR />6. 选择份数。<BR />7. 按下开始复印 按钮开始复印。</P><P>&nbsp;</P><P><BR />触摸屏控制面板<BR />1. 根据产品上的指示灯将文档装入扫描仪玻璃板上。<BR />2. 关闭扫描仪。<BR />3. 在产品控制面板的主页屏幕上，轻触复印按钮。<BR />4. 为优化不同类型文档的复印质量，请轻触设置按钮，然后滚动查看并轻触优化按钮。轻触箭头按钮<BR />浏览选项，然后轻触选项以选中它。可使用以下复印质量设置：<BR />● 自动选择： 如果对复印质量要求不高，则可以使用此设置。此项为默认设置。<BR />● 混合： 对同时包含文本和图形的文档使用此设置。<BR />● 文本： 对所含内容大部分是文本的文档使用此设置。<BR />● 图片： 对所含内容大部分是图形的文档使用此设置。</P> Thu, 06 Apr 2017 05:08:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824251#M212683 双鱼座鲨鱼 2017-04-06T05:08:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824256#M212685 <P>图片模式都试过了 &nbsp;还是不行。依旧 单独 复印 功能正常，复印的时候 选择 复印证件 &nbsp;就不行了，出来带底灰。</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P><P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22417i5534CA6814901BD3/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_131712.jpg" title="IMG_20170406_131712.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22418i96D14E5F06742799/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_131554_看图王.jpg" title="IMG_20170406_131554_看图王.jpg" /><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22419iB84796693B5E76DF/image-size/original?v=1.0&amp;px=-1" border="0" alt="IMG_20170406_131602_看图王.jpg" title="IMG_20170406_131602_看图王.jpg" /></P> Thu, 06 Apr 2017 05:25:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824256#M212685 白墨宸 2017-04-06T05:25:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824262#M212687 <P>麻烦您通过电脑，扫描一下，确认一下扫描的效果，谢谢。</P> Thu, 06 Apr 2017 06:16:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824262#M212687 双鱼座鲨鱼 2017-04-06T06:16:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824266#M212688 <P><IMG src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/22420iFDBD8D2167D87574/image-size/original?v=1.0&amp;px=-1" border="0" alt="Scan_06-04-2017_1420_看图王.jpg" title="Scan_06-04-2017_1420_看图王.jpg" /></P> Thu, 06 Apr 2017 06:22:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824266#M212688 白墨宸 2017-04-06T06:22:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824268#M212689 <P>您好</P><P>扫描正常，打印正常，复印应该没有问题的（如果选择图片模式）</P><P>请再次确认，复印时，是否选择图片模式，谢谢</P> Thu, 06 Apr 2017 06:35:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824268#M212689 双鱼座鲨鱼 2017-04-06T06:35:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824274#M212690 <P>打印 复印 都没问题，我说问题是，复印的时候 选择证件复印，然后 复印出来就不正常了，常规的单独复印没事，就是不能复印身份证等。图片模式 都试过了 &nbsp;都一样。</P> Thu, 06 Apr 2017 06:40:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824274#M212690 白墨宸 2017-04-06T06:40:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824277#M212691 <P>是图片模式，打印 扫描 复印 都正常，问题是 复印的时候 选择<FONT size="5"> 复印证件</FONT> &nbsp;就不正常了。&nbsp;</P> Thu, 06 Apr 2017 06:43:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824277#M212691 白墨宸 2017-04-06T06:43:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824296#M212692 <P>1. 在产品控制面板上，按下或轻触设置 按钮。<BR />2. 打开维修菜单。<BR />3. 选择恢复默认值选项，然后按下或轻触 OK 按钮。<BR />产品会自动重新启动。</P><P>&nbsp;</P><P>然后再测试一下</P> Thu, 06 Apr 2017 07:15:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824296#M212692 双鱼座鲨鱼 2017-04-06T07:15:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824300#M212693 <P>上午就试过了，恢复出厂 页没用。</P> Thu, 06 Apr 2017 07:19:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824300#M212693 白墨宸 2017-04-06T07:19:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824316#M212695 <P>目前来看，建议联系维修中心具体检测一下，谢谢。</P><P><A href="http://alwayson.hpicss.com/support/ascindex_detail.aspx" target="_blank">http://alwayson.hpicss.com/support/ascindex_detail.aspx</A> 这是维修中心查询链接</P> Thu, 06 Apr 2017 08:09:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/824316#M212695 双鱼座鲨鱼 2017-04-06T08:09:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855098#M217876 <P>我的也是这种问题，我已经推掉机器了。</P> Wed, 20 Dec 2017 10:37:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855098#M217876 huohuaiguo 2017-12-20T10:37:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855099#M217877 <P>现在问题解决了吗，我已经把机器退掉了。</P> Wed, 20 Dec 2017 10:39:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855099#M217877 huohuaiguo 2017-12-20T10:39:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855137#M217885 <P>您好</P><P>请先确认打印效果是否正常</P><P>复印证件时，建议选择图片模式测试一下，方法：</P><P><IMG src="https://lithium-response-prod.s3.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/ab92e2cd-7609-4653-9133-d62216e4c28a.default.jpg" /></P><P>&nbsp;</P> Thu, 21 Dec 2017 02:02:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855137#M217885 双鱼座鲨鱼 2017-12-21T02:02:57Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855281#M217917 <P><SPAN>回复： 惠普（HP）LaserJet Pro MFP M227fdw 复印证件 黑色背景</SPAN></P><P><SPAN>这是机器的问题吗？我也是遇到这个问题，你说的这些设置都试过了，还是不行。</SPAN></P> Fri, 22 Dec 2017 09:21:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855281#M217917 Cirdly 2017-12-22T09:21:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855286#M217918 <P>麻烦您确认一下打印效果是否正常？</P><P>电脑扫描的效果是否正常，谢谢。</P> Fri, 22 Dec 2017 10:01:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu-HP-LaserJet-Pro-MFP-M227fdw-fu-yin-zheng-jian-hei-se-bei-jing/m-p/855286#M217918 双鱼座鲨鱼 2017-12-22T10:01:40Z