https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829977#M213822 <P>您好，重新安装后，仍出现<IMG title="QQ截图20170601141631.png" alt="QQ截图20170601141631.png" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/23053iF46059D7BECFD05F/image-size/original?v=1.0&amp;px=-1" border="0" /></P> Thu, 01 Jun 2017 06:18:10 GMT 木子李 2017-06-01T06:18:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829839#M213786 <P>扫描仪N9120扫描时出现：内部错误。请参见展开的错误代码。EX=2059 ，请问是什么问题</P> Wed, 31 May 2017 08:08:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829839#M213786 木子李 2017-05-31T08:08:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829841#M213787 <P>您好</P><P>可以尝试重启电脑，重新安装驱动测试，如果问题依旧</P><P>请提供电脑上的报错截图，谢谢。</P><P>&nbsp;</P> Wed, 31 May 2017 08:25:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829841#M213787 双鱼座鲨鱼 2017-05-31T08:25:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829846#M213790 <P>谢谢，明天试一下，再咨询</P> Wed, 31 May 2017 08:48:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829846#M213790 木子李 2017-05-31T08:48:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829929#M213812 <P>您好</P><P>请问，测试的怎么样了呢？</P> Thu, 01 Jun 2017 02:26:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829929#M213812 双鱼座鲨鱼 2017-06-01T02:26:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829977#M213822 <P>您好，重新安装后，仍出现<IMG title="QQ截图20170601141631.png" alt="QQ截图20170601141631.png" src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/23053iF46059D7BECFD05F/image-size/original?v=1.0&amp;px=-1" border="0" /></P> Thu, 01 Jun 2017 06:18:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829977#M213822 木子李 2017-06-01T06:18:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829995#M213823 <P>您好</P><P>1 正对扫描仪，检查左侧的扫描仪锁是否开启？</P><P>2 换电脑测试</P><P>如果问题依旧，需要维修。</P> Thu, 01 Jun 2017 08:49:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/829995#M213823 双鱼座鲨鱼 2017-06-01T08:49:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/830081#M213829 <P>1及2都测试了，问题没解决，我是宁波用户，如何进行维修？谢谢</P> Fri, 02 Jun 2017 07:52:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/830081#M213829 木子李 2017-06-02T07:52:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/830083#M213830 <P>您好</P><P>请问，换电脑操作，扫描时也是相同的提示？</P> Fri, 02 Jun 2017 08:00:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/830083#M213830 双鱼座鲨鱼 2017-06-02T08:00:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/832505#M214292 <P>换了电脑及连接线后测试，扫描后电脑上出现EX=200，没有显示扫描件</P> Tue, 27 Jun 2017 06:35:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/832505#M214292 木子李 2017-06-27T06:35:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/832507#M214293 <P>之前出差了一段时间，没有回复抱歉，扫描件仍不能用</P> Tue, 27 Jun 2017 06:36:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/832507#M214293 木子李 2017-06-27T06:36:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/832516#M214296 <P>建议操作:</P><P>1 到HP官网下载最新版驱动安装</P><P>2 用系统自带的windows传真和扫描 尝试扫描</P><P>操作方法: &nbsp;win + R键 打开运行,输入 wfs 回车 --- 新扫描</P> Tue, 27 Jun 2017 07:41:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-yiN9120sao-miao-shi-chu-xianEX-2059-shi-shen-me-wen-ti/m-p/832516#M214296 walfred 2017-06-27T07:41:12Z