https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841623#M215813 <P>您好</P><P>复印时，默认从自动进纸器进纸。</P><P>如果自动进纸器传感器有故障可能会导致此问题的发生。</P><P>建议您打开自动进纸器的盖子，检查里面是否有卡纸或其它异物，检查传感器位置是否有异常，谢谢。</P><P>&nbsp;</P> Thu, 21 Sep 2017 01:35:48 GMT 双鱼座鲨鱼 2017-09-21T01:35:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841541#M215804 <P>想要在玻璃板复印身份证，一直显示进纸器拾取错误，打印机扫描时是可以选择从玻璃板或者进纸器的，复印时找不到选项设置，怎么办？</P> Wed, 20 Sep 2017 08:07:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841541#M215804 cosmo 2017-09-20T08:07:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841623#M215813 <P>您好</P><P>复印时，默认从自动进纸器进纸。</P><P>如果自动进纸器传感器有故障可能会导致此问题的发生。</P><P>建议您打开自动进纸器的盖子，检查里面是否有卡纸或其它异物，检查传感器位置是否有异常，谢谢。</P><P>&nbsp;</P> Thu, 21 Sep 2017 01:35:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841623#M215813 双鱼座鲨鱼 2017-09-21T01:35:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841629#M215814 <P>可是我现在想要复印身份证怎么办？进纸器是可以进纸，没有问题的</P> Thu, 21 Sep 2017 01:39:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841629#M215814 cosmo 2017-09-21T01:39:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841642#M215817 <P>您好</P><P>建议您先对打印机进行复位操作，方法如下：</P><P>&nbsp;</P><P>LCD 控制面板<BR />1. 在产品控制面板上，按下设置 按钮。<BR />2. 打开维修菜单。<BR />3. 选择恢复默认值选项，然后轻触 OK 按钮。<BR /><BR />触摸屏控制面板<BR />1. 在产品控制面板上的主页屏幕上，轻触设置 按钮。<BR />2. 轻触服务菜单。<BR />3. 选择恢复默认值选项，然后轻触 OK 按钮。</P><P>如果问题依旧，建议维修。</P><P>&nbsp;</P> Thu, 21 Sep 2017 01:52:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841642#M215817 双鱼座鲨鱼 2017-09-21T01:52:18Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841671#M215823 <P>可能是复印进纸口的传感器问题。</P><P>建议操作方法，打开复印最上面进纸器的出纸口，用力开关三次，是否可以将传感器复位，或者手动调试复印进纸口传感器解决问题。</P> Thu, 21 Sep 2017 02:25:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841671#M215823 Tsingddi 2017-09-21T02:25:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841696#M215826 <P>这个错误可能是进纸托盘这里取纸没取成，请确保进纸托盘这里有纸且取纸成功。</P> Thu, 21 Sep 2017 02:35:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841696#M215826 MartinY 2017-09-21T02:35:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841749#M215829 <P>请问这个问题只在复印身份证才有吗？&nbsp;复印一般的A4打印纸有这样的问题吗？&nbsp;如果复印普通的A4文档也有这样的问题，可以到control&nbsp;panel（two&nbsp;line）系统设置里面看看print/copy的纸张类型是不是被人设置从其他类型的纸张，比如A3，或者信封之类的。</P> Thu, 21 Sep 2017 02:45:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841749#M215829 RDL 2017-09-21T02:45:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841797#M215835 <P>在玻璃板上复印普通的A4纸也不可以，进纸器拾取错误，放在上面从进纸器托盘进纸就可以复印，只有在玻璃板上不可以，纸张类型没问题，</P> Thu, 21 Sep 2017 02:57:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841797#M215835 cosmo 2017-09-21T02:57:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841817#M215838 <P>通常来说，如果自动进纸器里没有文稿，打印机应自动去玻璃平板这里扫描复印原稿，感觉这个情况是自动进纸器的文稿传感器出了什么问题，导致一直要从那里进原稿但实际上却没有，所以一直报这个错误，可能是硬件故障。</P> Thu, 21 Sep 2017 03:02:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841817#M215838 MartinY 2017-09-21T03:02:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841842#M215839 <P>真是少一次都不行 一定要多试几次&nbsp;</P> Thu, 21 Sep 2017 03:07:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841842#M215839 cosmo 2017-09-21T03:07:49Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841854#M215842 <P>请检查一下ADF里面是不是有纸张，打印机无法识别是从ADF还是玻璃板里面扫描，优先级应该是ADF，可能ADF里面的纸张没有拿走，打印机优先吸ADF的纸张，但是ADF里面的纸张没有放好，所以一直吸不进去，这个显示错误的信息可能是ADF吸纸不成功的提示</P> Thu, 21 Sep 2017 03:10:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841854#M215842 RDL 2017-09-21T03:10:43Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841868#M215846 <P>您好！</P><P>打印机的自动进稿器的入口处有一个检测纸张的传感器，用手从进稿器的正中间向内能摸到一个塑料小杆，打开进稿器的上盖，也可以看到。复印时，当自动进稿器检测纸张的传感器的塑料小杆被触碰到，机器就认为检测到有纸张，那么机器默认就是自动进稿器优先进纸。只有自动进稿器没有放纸时，机器才会从平板扫描。</P><P>&nbsp;</P><P>当自动进稿器不进纸或卡纸时，机器就会提示进纸器拾纸错误。所以，机器当前的情况，建议：</P><P>1. <SPAN>请检查自动进稿器是否放了纸张或卡纸，拿走纸张后再测试看看。</SPAN></P><P>2. 按取消键，看看机器能不能恢复到就绪状态。如果依然提示错误信息，关闭打印机电源，重启看看机器能不能恢复就绪状态。</P><P>2. 如果依然提示错误信息，自动进稿器没有纸张或卡纸，打开自动进稿器的上盖，检查有无卡纸，用手拨动<SPAN>进稿器的正中间的传感器的塑料小杆，然后再盖上上盖，测试。</SPAN></P> Thu, 21 Sep 2017 03:13:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/xiang-yao-zai-bo-li-ban-fu-yin-shen-fen-zheng-yi-zhi-xian-shi-jin-zhi-qi-shi-qu-cuo-wu-zen-me-hui-shi/m-p/841868#M215846 小P师傅 2017-09-21T03:13:40Z