https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850992#M217209 <P>谢谢你！我尝试了hp smart，打印出来的仍旧不是正常的A4格式的文件，而是相当于原文档的2/3左右，而且文档中的表格打印不出来。 同样的手机在另一台4625上连接打印是正常的。 不知道是打印机设置问题还是什么其他问题。</P> Tue, 21 Nov 2017 03:19:16 GMT vivian_land 2017-11-21T03:19:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850881#M217183 <P>一直用iphone直接连接打印机打印文件，最近都无法正常打印A4尺寸的文档，打出来都缩小成名片大小的，请问怎么解决？</P> Mon, 20 Nov 2017 07:30:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850881#M217183 vivian_land 2017-11-20T07:30:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850884#M217184 <P>您好</P><P>建议您到apple store 中搜索 “惠普移动打印”</P><P>无线连接好打印机后，使用 惠普移动打印app来测试一下，谢谢。</P> Mon, 20 Nov 2017 08:05:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850884#M217184 双鱼座鲨鱼 2017-11-20T08:05:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850992#M217209 <P>谢谢你！我尝试了hp smart，打印出来的仍旧不是正常的A4格式的文件，而是相当于原文档的2/3左右，而且文档中的表格打印不出来。 同样的手机在另一台4625上连接打印是正常的。 不知道是打印机设置问题还是什么其他问题。</P> Tue, 21 Nov 2017 03:19:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/850992#M217209 vivian_land 2017-11-21T03:19:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851008#M217213 <P>您好</P><P>1 换其它文件测试</P><P>2 重启手机，重启打印机测试，换其它手机测试</P><P>3 如果问题依旧，可以考虑升级打印机固件</P> Tue, 21 Nov 2017 04:59:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851008#M217213 双鱼座鲨鱼 2017-11-21T04:59:05Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851012#M217214 <P>谢谢你！前两种方式已尝试过，没有改善。请问第三种升级固件是要怎么做？</P> Tue, 21 Nov 2017 06:02:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851012#M217214 vivian_land 2017-11-21T06:02:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851013#M217215 <P>您好</P><P>和您再确认一下，其它手机也不行？</P> Tue, 21 Nov 2017 06:05:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851013#M217215 双鱼座鲨鱼 2017-11-21T06:05:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851029#M217222 <P>试过iphone6和7两种。</P> Tue, 21 Nov 2017 07:55:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851029#M217222 vivian_land 2017-11-21T07:55:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851030#M217223 <P>有安卓的吗？</P> Tue, 21 Nov 2017 08:03:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851030#M217223 双鱼座鲨鱼 2017-11-21T08:03:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851052#M217235 <P>没有哎。可是这两台手机在另外的hp打印机上都可以正常打印的。</P> Tue, 21 Nov 2017 08:48:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851052#M217235 vivian_land 2017-11-21T08:48:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851069#M217238 <P>了解</P><P>那只能尝试升级打印机固件了，但我还是想多了解一下。</P> Tue, 21 Nov 2017 09:00:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851069#M217238 双鱼座鲨鱼 2017-11-21T09:00:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851169#M217253 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="手机打印.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/25656iF41CD203E092496C/image-size/large?v=v2&amp;px=999" role="button" title="手机打印.jpg" alt="手机打印.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="手机通过hpsmart打印.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/25657iCB95942AC8C56214/image-size/large?v=v2&amp;px=999" role="button" title="手机通过hpsmart打印.jpg" alt="手机通过hpsmart打印.jpg" /></span></P><P>请问是如何升级打印机固件呢？是指新买一台吗？附上手机打印的两份文件供参考。</P> Wed, 22 Nov 2017 01:41:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851169#M217253 vivian_land 2017-11-22T01:41:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851173#M217255 <P>机器在保还是过保？</P><P>在保直接到官网下载固件运行就可以升级了，如果过保，建议联系维修中心升级。</P><P>注：升级过程中一定不能断电，重启打印机和电脑。</P> Wed, 22 Nov 2017 01:48:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851173#M217255 双鱼座鲨鱼 2017-11-22T01:48:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851177#M217259 <P>已经过保了。&nbsp;是要联系哪里？电话有吗？我们现在打到售后，都说已经过了电话服务期，无法使用售后服务了。</P><P>刚才我将文件转化为PDF格式的，发现是可以正常打印的。这样就是word和excel文件无法正常打印。图片也是不能正常打印。</P> Wed, 22 Nov 2017 01:57:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851177#M217259 vivian_land 2017-11-22T01:57:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851184#M217265 <P>这是维修中心查询链接</P><P><A href="http://alwayson.hpicss.com/support/ascindex_detail.aspx" target="_blank">http://alwayson.hpicss.com/support/ascindex_detail.aspx</A></P> Wed, 22 Nov 2017 02:20:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851184#M217265 双鱼座鲨鱼 2017-11-22T02:20:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851191#M217266 <P>谢谢1</P> Wed, 22 Nov 2017 02:41:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851191#M217266 vivian_land 2017-11-22T02:41:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851193#M217267 <P>客气&nbsp;</P> Wed, 22 Nov 2017 02:55:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone7shou-ji-lian-jiedeskjet4625da-yin-ji-zheng-chang-chi-cun-deA4wen-jian-da-chu-lai-zhi-you-ming-pian-da-xiao-zen-me-jie-jue/m-p/851193#M217267 双鱼座鲨鱼 2017-11-22T02:55:13Z