https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876156#M220078 <P>刚刚打印质量诊断，打到第5条就又出现故障“</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获2.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/29123iF8A117847547A796/image-size/large?v=v2&amp;px=999" role="button" title="捕获2.PNG" alt="捕获2.PNG" /></span></P> Tue, 05 Jun 2018 12:17:16 GMT 幸运的人 2018-06-05T12:17:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876117#M220073 <P>新购的惠普2623，原装墨盒，通电一切正常，一打印几行（不定，有时5<SPAN>行</SPAN>或10<SPAN>行</SPAN>）就出现没有墨了，有时是黑有时是彩色。打开墨盒门再关闭，墨又正常了，接着打印又会同样问题。就这样我遇到没有墨<SPAN>时</SPAN>，<SPAN>打开墨盒门再关闭试着打印多次，遇到过几次完整地打印出一个整页。请问这是什么问题？怎么解决？</SPAN></P> Tue, 05 Jun 2018 09:10:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876117#M220073 幸运的人 2018-06-05T09:10:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876119#M220074 <P>您好</P><P>从您的描述来看，应该是墨盒的问题。</P><P>麻烦您将hp工具箱中显示的墨盒状态发给我，谢谢。</P> Tue, 05 Jun 2018 09:36:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876119#M220074 双鱼座鲨鱼 2018-06-05T09:36:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876147#M220077 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/29122i8981BB772D0FD586/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P> Tue, 05 Jun 2018 11:56:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876147#M220077 幸运的人 2018-06-05T11:56:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876156#M220078 <P>刚刚打印质量诊断，打到第5条就又出现故障“</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获2.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/29123iF8A117847547A796/image-size/large?v=v2&amp;px=999" role="button" title="捕获2.PNG" alt="捕获2.PNG" /></span></P> Tue, 05 Jun 2018 12:17:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876156#M220078 幸运的人 2018-06-05T12:17:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876158#M220079 <P>现在打开墨盒门，接着关闭墨盒门，又恢复正常。</P><P>这究竟是什么原因？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获3.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/29124i961F0BFA6BF489B8/image-size/large?v=v2&amp;px=999" role="button" title="捕获3.PNG" alt="捕获3.PNG" /></span></P> Tue, 05 Jun 2018 12:23:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876158#M220079 幸运的人 2018-06-05T12:23:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876201#M220081 <P>您好</P><P>不排除墨盒和墨车之间接触不良。</P><P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/d43bd50c-551c-41ea-84a2-7da1f9db9f84.default.jpg" /></P><P>建议先取下墨盒，清洁墨盒触点，清洁机器墨车上所对应的金属触点，重新安装墨盒测试。</P><P>如果问题依旧，建议联系维修中心具体检测一下打印机，谢谢。</P><P>这是维修中心查询链接：<A href="http://alwayson.hpicss.com/support/ascindex_detail.aspx&nbsp;" target="_blank">http://alwayson.hpicss.com/support/ascindex_detail.aspx&nbsp;</A></P><P>&nbsp;</P> Wed, 06 Jun 2018 02:08:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876201#M220081 双鱼座鲨鱼 2018-06-06T02:08:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876242#M220094 <P>1、擦拭机器上和墨盒上的金属触点，</P><P>2、查看下墨盒上的日期是否在有效日期内</P><P>3、有条件的话，可以尝试更换墨盒测试</P> Wed, 06 Jun 2018 06:14:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP2623xin-ji-xin-mo-bu-neng-zheng-chang-shi-yong/m-p/876242#M220094 hq2852 2018-06-06T06:14:39Z