https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910150#M223734 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="错误代码提示界面" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/34343iA7234B9E14788D50/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190126_172946.jpg" alt="错误代码提示界面" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">错误代码提示界面</span></span>故障代码为#A3-3312，出现过程不明确，搬家到新地方之后就出现了这个问题，打印与扫描功能均不能正常使用，我已经尝试用驱动盘重新安装了驱动，但还是一样，连接显示正常，但是纸张识别有问题，我明明放的A4纸张，打印也是A4大小，但是打印机老给提示请放入纸张，扫描功能 也不能使用，均显示错误代码#A3-3312</P> Sat, 26 Jan 2019 09:30:46 GMT Mswang 2019-01-26T09:30:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910150#M223734 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="错误代码提示界面" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/34343iA7234B9E14788D50/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190126_172946.jpg" alt="错误代码提示界面" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">错误代码提示界面</span></span>故障代码为#A3-3312，出现过程不明确，搬家到新地方之后就出现了这个问题，打印与扫描功能均不能正常使用，我已经尝试用驱动盘重新安装了驱动，但还是一样，连接显示正常，但是纸张识别有问题，我明明放的A4纸张，打印也是A4大小，但是打印机老给提示请放入纸张，扫描功能 也不能使用，均显示错误代码#A3-3312</P> Sat, 26 Jan 2019 09:30:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910150#M223734 Mswang 2019-01-26T09:30:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910302#M223767 <P>您好</P><P>#A3-3312代码和打印机硬件故障有关。</P><P>建议您重启打印机测试一下，如果问题依旧，建议维修。</P> Mon, 28 Jan 2019 05:08:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910302#M223767 双鱼座鲨鱼 2019-01-28T05:08:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910395#M223783 <P>将打印机所有连接线都拔下,放置20分钟后,再连接试试看,无效的话,建议送修检测</P> Mon, 28 Jan 2019 08:35:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gu-zhang-dai-ma-A3-3312-da-yin-yu-sao-miao-gong-neng-jun-bu-neng-zheng-chang-shi-yong/m-p/910395#M223783 hq2852 2019-01-28T08:35:43Z