https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/916950#M224496 <P>您好</P><P>建议您重新安装hp smart后，重新测试一下。</P><P>如果问题依旧，可以考虑更换其它手机测试。</P><P>&nbsp;</P> Thu, 21 Mar 2019 07:25:07 GMT 双鱼座鲨鱼 2019-03-21T07:25:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/916922#M224493 一直使用苹果手机中的Hp smart软件无线打印文档及照片，都能正常使用。今天准备打印手机中图片时发现打印预览全部变成黑白的了，打印选项的“颜色和质量”中只剩下“质量”选项，无“颜色”选项，打印出来也是黑白的。后打印手机Wps文档，在打印预览中也是黑白的，但打印出来是彩色的。请问这是怎么回事？如何修复？谢谢！ Thu, 21 Mar 2019 05:20:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/916922#M224493 janice 2019-03-21T05:20:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/916950#M224496 <P>您好</P><P>建议您重新安装hp smart后，重新测试一下。</P><P>如果问题依旧，可以考虑更换其它手机测试。</P><P>&nbsp;</P> Thu, 21 Mar 2019 07:25:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/916950#M224496 双鱼座鲨鱼 2019-03-21T07:25:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942414#M227490 你好 我也是这个问题，请问你的解决了吗<span class="lia-unicode-emoji" title=":笑眼微笑:">😊</span>怎么样解决的 可否告知，感谢 Sun, 06 Oct 2019 09:50:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942414#M227490 源哥最刚最可爱 2019-10-06T09:50:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942423#M227491 你好！并没有解决问题。好在我也难得通过手机打印照片，基本上只是打印文档为主，影响不大。实在需要时就用电脑打印了。 Sun, 06 Oct 2019 11:42:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942423#M227491 janice 2019-10-06T11:42:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942541#M227499 我的现在也是这样，请问你的解决了吗？ Mon, 07 Oct 2019 11:30:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942541#M227499 bulubulu 2019-10-07T11:30:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942918#M227554 <P>您好</P><P>这个问题已经收集反馈过了</P><P>手机系统与app的问题</P><P>此问题暂时无法解决</P><P>苹果手机,直接找图片-分享-打印,即可&nbsp; 不用通过hpsmart来打印就好了</P> Wed, 09 Oct 2019 07:44:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/942918#M227554 双鱼座鲨鱼 2019-10-09T07:44:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/952247#M228597 都打印不了了图片也没用<BR /> Fri, 13 Dec 2019 05:43:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/952247#M228597 hsbsb 2019-12-13T05:43:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/952280#M228606 <P>苹果手机，连接打印机后，直接打开图片进行打印即可。</P> Fri, 13 Dec 2019 07:58:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/952280#M228606 双鱼座鲨鱼 2019-12-13T07:58:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/974731#M231692 <P>卸载了重装还是没有用。之前有颜色选项的！</P> Sat, 02 May 2020 14:52:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/974731#M231692 哩哩 2020-05-02T14:52:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/975045#M231727 <P>@<STRONG>哩哩 您好</STRONG></P><P><STRONG>目前ios取消了彩色打印功能，方便的话，用安卓手机测试一下，谢谢。</STRONG></P> Wed, 06 May 2020 02:10:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/975045#M231727 双鱼座鲨鱼 2020-05-06T02:10:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/1287269#M288528 <P>24年了，又遇到这个问题了。苹果手机还是不能彩色打印吗</P> Mon, 22 Apr 2024 18:16:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/1287269#M288528 destjet-2652 2024-04-22T18:16:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/1287308#M288538 <P>您好</P><P>请问您是直接打开图片进行打印还是通过hp smart进行打印的？</P><P>同时，建议使用最新版本的ios系统测试打印效果。</P><P>如果问题依旧，请提供操作过程截图，以便确认问题，谢谢。&nbsp;</P> Tue, 23 Apr 2024 03:26:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHp-smart-da-yin-shou-ji-zhong-zhao-pian-tu-ran-quan-bu-bian-cheng-hei-bai-de/m-p/1287308#M288538 双鱼座鲨鱼 2024-04-23T03:26:42Z