https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952690#M228657 <P>没有黑色墨水，可能是没有墨水，或者打印头堵塞，换过墨盒无效的话，可以清洁打印头试试，都无效建议联系服务中心检测</P> Tue, 17 Dec 2019 03:57:41 GMT Lindj 2019-12-17T03:57:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/937960#M226888 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WeChat Image_20190901130059.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38691i1EF11F99D7D81765/image-size/large?v=v2&amp;px=999" role="button" title="WeChat Image_20190901130059.jpg" alt="WeChat Image_20190901130059.jpg" /></span></P><P>打印机有段时间没有用，这两天打印发现无法打印黑色，黑白复印出来也是白色，打彩色照片没有问题。将黑色墨水加了盒子的一半也没有用，也通过软件清洁过打印头三次也没有用，打出来的测试页还是不对。</P> Sun, 01 Sep 2019 05:02:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/937960#M226888 大麦茶 2019-09-01T05:02:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/938014#M226895 <P>我家的和你一样的情况，不知道怎么回事，一直不能打出黑的。</P> Sun, 01 Sep 2019 12:30:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/938014#M226895 10588223 2019-09-01T12:30:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/938240#M226938 <P>您好</P><P>从您的描述来看，&nbsp;应该是打印头堵塞所造成的。</P><P>如果清洁打印头无效，建议及时维修。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P> Mon, 02 Sep 2019 09:07:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/938240#M226938 双鱼座鲨鱼 2019-09-02T09:07:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952360#M228616 <P>打印黑色，出现不连续的现象。复印也一样。才用了几十张纸。这样就堵了！太不可思议了！！</P> Sat, 14 Dec 2019 04:40:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952360#M228616 wtortoise 2019-12-14T04:40:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952541#M228633 <P>您好</P><P>如果清洁打印头，问题依旧，可能是黑色管道的问题。</P><P>建议您及时联系当地维修中心帮您具体检测一下。</P><P>给您带来不便，敬请谅解。</P> Mon, 16 Dec 2019 04:46:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952541#M228633 双鱼座鲨鱼 2019-12-16T04:46:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952690#M228657 <P>没有黑色墨水，可能是没有墨水，或者打印头堵塞，换过墨盒无效的话，可以清洁打印头试试，都无效建议联系服务中心检测</P> Tue, 17 Dec 2019 03:57:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952690#M228657 Lindj 2019-12-17T03:57:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952726#M228663 同样问题，黑色墨水还有很多<BR />请问怎么清洁打印头？ Tue, 17 Dec 2019 06:24:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/952726#M228663 nickle4213 2019-12-17T06:24:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/953005#M228698 <P>您好</P><P>清洁打印头方法如下：</P><P>1. 在进纸盒中放入未使用过的 letter 或 A4 的普通白纸。<BR />2. 打开 打印机软件。&nbsp;<BR />3. 在打印机软件中，单击 打印和扫描 ，然后单击维护打印机以访问打印机工具箱。<BR />4. 在设备服务选项卡上单击清洁墨盒。 根据屏幕上的说明执行操作。</P><P>建议连续操作三次后，重新测试打印效果，谢谢。</P> Wed, 18 Dec 2019 09:37:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/953005#M228698 双鱼座鲨鱼 2019-12-18T09:37:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/957197#M229117 <P>我的也是这个问题，确定不是驱动的问题吗？我试了复印彩色黑色都已了，就是打印黑色不出，彩色的打印不完全。楼上的清洗墨盒都好了吗？</P> Fri, 24 Jan 2020 10:11:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/957197#M229117 小鱼哥 2020-01-24T10:11:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/958031#M229169 <P>建议清晰打印头，这种喷墨打印机最好每周都打印两张彩色图像。</P> Tue, 04 Feb 2020 06:27:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/958031#M229169 Tsingddi 2020-02-04T06:27:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/1120615#M249621 <P>我的也是不能打印黑色，复印也不行。</P><P>应该是打印机驱动的问题。有没有出厂重置？</P> Mon, 11 Oct 2021 12:39:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/1120615#M249621 tbh123 2021-10-11T12:39:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/1120948#M249703 <P>复印是打印机自身的功能,与电脑中的驱动,没有任何关系.</P><P>这个机器没有复位,复印没有黑色,清洁无效的话,建议维修</P><P>&nbsp;</P><P>维修中心查询链接:<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P> Wed, 13 Oct 2021 03:18:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/lian-gong-wu-xian411da-yin-ji-wu-fa-da-yin-hei-se/m-p/1120948#M249703 双鱼座鲨鱼 2021-10-13T03:18:10Z