https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971498#M231246 <P>您好</P><P>已经确认是硬件的问题了.</P><P>建议拨打电话,稍等一会,可能是工程师还在线,等待一会就会有工程师来帮助您.</P> Wed, 15 Apr 2020 09:20:11 GMT 双鱼座鲨鱼 2020-04-15T09:20:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971482#M231240 <P>3月9日设备在正常使用过程中提示纸盘3卡纸，经检查无卡纸，纸感应器干净，纸盘正常。断电重启后故障依然存在。后来用手拨动纸盘3进纸器后问题消除。但在4月15日出现相同故障，用先前方法处理，故障无法消除。可恶的是这个机子还不能在网上自助报修，400电话打多次均提示“工程师都在线忙碌”！简直是个大坑！</P> Wed, 15 Apr 2020 07:57:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971482#M231240 bossong 2020-04-15T07:57:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971498#M231246 <P>您好</P><P>已经确认是硬件的问题了.</P><P>建议拨打电话,稍等一会,可能是工程师还在线,等待一会就会有工程师来帮助您.</P> Wed, 15 Apr 2020 09:20:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971498#M231246 双鱼座鲨鱼 2020-04-15T09:20:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971512#M231249 <P>断电（拔除电源）几分钟后，重新启动又正常了。这种情况报修能彻夜解决问题吧？</P> Wed, 15 Apr 2020 09:43:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971512#M231249 bossong 2020-04-15T09:43:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971593#M231254 <P>您好</P><P>从您的描述来看，建议及时报修。</P><P>给您带来不便，敬请谅解。</P> Thu, 16 Apr 2020 03:22:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M72625ti-shi-ka-zhi/m-p/971593#M231254 双鱼座鲨鱼 2020-04-16T03:22:15Z