https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976911#M232061 <P>您好</P><P>第一个图是要打开的盖子。开，关这个盖子，第二个图片中标注的部分会跟着联动。</P><P>请您参考一下，谢谢</P><P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/05640915-120a-4b84-9470-c65c60c05957.default.jpg" /><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/5d22784d-100d-4521-ab5f-3b7f28bee084.default.jpg" /></P> Thu, 14 May 2020 07:11:08 GMT 双鱼座鲨鱼 2020-05-14T07:11:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/975897#M231884 <P>大概机器太老了，这些天已经无法打印，一直卡纸，而且，一卡就卡两张，一张是纸盘卡纸，另一张是顶端卡纸，取出来卡纸再打印，还是这样，大神们帮帮忙，究竟是哪里的问题？谢谢了！</P> Sat, 09 May 2020 07:45:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/975897#M231884 元圆 2020-05-09T07:45:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976161#M231924 <P>您好</P><P>顶端卡纸应该在加热组件内部或者是出纸口是吗？</P><P>如果一次卡两张纸，请问，打印代码及卡纸位置麻烦您具体描述一下，谢谢。</P> Mon, 11 May 2020 01:51:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976161#M231924 双鱼座鲨鱼 2020-05-11T01:51:51Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976394#M231962 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200512090922.jpg" style="width: 405px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45173i646C95A8C0E85414/image-dimensions/405x540?v=v2" width="405" height="540" role="button" title="微信图片_20200512090922.jpg" alt="微信图片_20200512090922.jpg" /></span>感谢回复。昨天打印时候，不知道什么原因，纸盘不卡了，但是顶端依然卡，这是提示信息，和卡纸位置，您看一下，谢谢啦！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_202005120909221.jpg" style="width: 371px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45174i108973DEA145F199/image-dimensions/371x182?v=v2" width="371" height="182" role="button" title="微信图片_202005120909221.jpg" alt="微信图片_202005120909221.jpg" /></span></P> Tue, 12 May 2020 01:13:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976394#M231962 元圆 2020-05-12T01:13:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976517#M231979 <P>您好</P><P>如果每次卡纸位置相同，不排除硒鼓上的保护盖在关闭前门时没有完成抬起来所导致。</P><P>建议您重点检查一下硒鼓保护盖是否变形或位置有问题，谢谢。</P> Tue, 12 May 2020 07:05:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976517#M231979 双鱼座鲨鱼 2020-05-12T07:05:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976821#M232043 <P>感谢您回复！只是，我们不知道，哪个是硒鼓保护盖？它长什么样儿？谢谢啦！咱们有没有一个什么示意图？可以在哪里看的？谢谢您！</P> Thu, 14 May 2020 01:35:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976821#M232043 元圆 2020-05-14T01:35:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976839#M232045 <P>在合上前盖时，硒鼓上与前盖联动的盖子</P> Thu, 14 May 2020 02:21:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976839#M232045 双鱼座鲨鱼 2020-05-14T02:21:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976909#M232059 <P>谢谢您耐心解答。您费心看下，是不是这个？如果是，怎么看问题出在哪里？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200514144628.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45250i53FF85F79566E88D/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20200514144628.jpg" alt="微信图片_20200514144628.jpg" /></span></P> Thu, 14 May 2020 06:48:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976909#M232059 元圆 2020-05-14T06:48:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976911#M232061 <P>您好</P><P>第一个图是要打开的盖子。开，关这个盖子，第二个图片中标注的部分会跟着联动。</P><P>请您参考一下，谢谢</P><P><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/05640915-120a-4b84-9470-c65c60c05957.default.jpg" /><IMG src="https://lithium-response-prod.s3.us-west-2.amazonaws.com/hpcsc.response.lithium.com/RESPONSEIMAGE/5d22784d-100d-4521-ab5f-3b7f28bee084.default.jpg" /></P> Thu, 14 May 2020 07:11:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976911#M232061 双鱼座鲨鱼 2020-05-14T07:11:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976924#M232063 <P>谢谢您！照着您的图，按图索骥地找到这个位置，不知是不是，如果是，该怎么做？谢谢啦！遇到这么菜的鸟<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20200514152516.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45258i0176BDF02A84D5CD/image-size/medium?v=v2&amp;px=400" role="button" title="微信截图_20200514152516.png" alt="微信截图_20200514152516.png" /></span></P> Thu, 14 May 2020 07:26:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976924#M232063 元圆 2020-05-14T07:26:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976945#M232066 <P>您好</P><P>您看一下图片，就是和我标注的铁丝连在一起的硒鼓盖，上面有蓝色标签。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="aaa.jpg" style="width: 524px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45264iD7C7BAA586F23398/image-size/large?v=v2&amp;px=999" role="button" title="aaa.jpg" alt="aaa.jpg" /></span></P><P>&nbsp;</P> Thu, 14 May 2020 08:35:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/976945#M232066 双鱼座鲨鱼 2020-05-14T08:35:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/977054#M232086 <P>感谢回复，看到了这个位置，但不知道有没有问题，怎么判断？纸盘二和这个位置都卡纸，实在想不出哪里的问题。您也看到我们的打印机这个硒鼓保护盖，我们该怎么做？</P> Fri, 15 May 2020 00:25:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/977054#M232086 元圆 2020-05-15T00:25:06Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/977074#M232089 <P>您好</P><P>因为我怀疑下面卡纸可能是由于上面卡纸所导致的。</P><P>所以，建议您每次只打印一张，多测试几次。</P><P>一般来说原装耗材不会因为硒鼓盖所导致卡纸。</P><P>之前有用户使用非原装耗材，取下硒鼓盖打印就不卡纸，装上就卡纸。</P><P>如果排除硒鼓盖的问题，卡纸原因可能和皮带或加热组件有关。</P><P>&nbsp;</P> Fri, 15 May 2020 02:23:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/977074#M232089 双鱼座鲨鱼 2020-05-15T02:23:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/977209#M232114 <P>谢谢您回复！我们不是打印文档，而是打印测试页时候卡纸。纸盘二卡，顶端也卡，取了纸盘二的卡纸，再打开前盖，顶端，取出卡在那个位置的卡纸。好像看过有一次提示热凝器太热，但不知道该怎么办。我们装的就是原装墨盒。现在一下也打印不了。真发愁啊。</P> Fri, 15 May 2020 09:58:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/977209#M232114 元圆 2020-05-15T09:58:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/980568#M232550 <P>您好</P><P>每次只打印一张，提供一个卡纸位置，谢谢。</P><P>（拍照）以方便帮您具体确认一下问题，再次感谢。</P> Mon, 08 Jun 2020 02:15:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/980568#M232550 双鱼座鲨鱼 2020-06-08T02:15:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/980589#M232555 <P>您好！看到您的回复，好开心啊，以为把我们的问题忘了呢。</P><P>这是打印一张，出现卡纸的地方</P><P>麻烦您看一下</P><P>谢谢了！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200608123454.jpg" style="width: 196px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46045i0AD4E43459E0DF97/image-size/medium?v=v2&amp;px=400" role="button" title="微信图片_20200608123454.jpg" alt="微信图片_20200608123454.jpg" /></span></P> Mon, 08 Jun 2020 04:42:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/980589#M232555 元圆 2020-06-08T04:42:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/980751#M232582 <P>您好</P><P>从图片来看，纸头还没有到达加热组件，卡纸可能和耗材或皮带有关。</P><P>而且打印机内部有漏粉的现象，建议您先清洁一下机器内部的漏粉，重新安装硒鼓后重新测试一下。</P><P>谢谢</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 09 Jun 2020 06:41:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/980751#M232582 双鱼座鲨鱼 2020-06-09T06:41:21Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/987920#M233698 <P>您好！这么久，又来麻烦您。</P><P>不知道哪里的问题，还是卡纸。无法打印。</P><P>而且，漏粉很严重。是不是好久不用的缘故。</P><P>我们都不知道该怎么办了。</P> Mon, 20 Jul 2020 09:32:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/987920#M233698 元圆 2020-07-20T09:32:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/987985#M233701 <P>您好</P><P>从您给的这些信息来看.大概3个问题</P><P>1,纸盒进纸卡纸,&nbsp; 进纸组件磨损</P><P>2.出纸口卡纸,也许是因为进纸组件,也许是加热组件</P><P>3.漏粉严重,这个是耗材.</P><P>&nbsp;</P><P>建议联系当地维修中心一一检测调整一下吧.</P><P>维修中心查询链接:<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>&nbsp;</P> Tue, 21 Jul 2020 01:04:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hui-pu5550da-yin-ji-ka-zhi-zhi-pan-ka-zhi-ding-duan-ka-zhi-yi-jing-wu-fa-da-yin-xie-xie-da-shen-zhi-jiao/m-p/987985#M233701 双鱼座鲨鱼 2020-07-21T01:04:16Z