https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978315#M232273 <P>捷捷酱 您好<BR />麻烦您按照Tsingddi老师提供的方法测试一下，谢谢。</P> Fri, 22 May 2020 08:50:20 GMT 双鱼座鲨鱼 2020-05-22T08:50:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978114#M232235 <P>打印机不能打印wps文档了，之前可以打印的，墨盒问题检查过了，打印诊断信息也可以的，彩色黑色都可以，就是wps里的文档打出来都是空白的</P> Thu, 21 May 2020 06:41:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978114#M232235 捷捷酱 2020-05-21T06:41:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978274#M232264 <P>打印一下pdf或者文本文件看看行不？如果可以，那么可能是wps软件的问题，可以换个驱动试试</P><P><SPAN style="background: white;">1 下载 hp deskjet 1000驱动并解压</SPAN></P><P><SPAN style="background: white;">2 添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</SPAN></P><P><SPAN style="background: white;">deskjet 1000驱动：</SPAN></P><P><A href="http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe" target="_blank" rel="noopener"><SPAN style="font-family: HPSimplifiedLight; font-size: 12.0pt; background: white;">http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe</SPAN></A></P> Fri, 22 May 2020 07:05:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978274#M232264 Tsingddi 2020-05-22T07:05:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978315#M232273 <P>捷捷酱 您好<BR />麻烦您按照Tsingddi老师提供的方法测试一下，谢谢。</P> Fri, 22 May 2020 08:50:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978315#M232273 双鱼座鲨鱼 2020-05-22T08:50:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978327#M232274 <P>打印pdf文件也不可以，按照老师的方法下载了新的驱动器，但是在选择磁盘安装里找不到下载的文件</P> Fri, 22 May 2020 09:19:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978327#M232274 捷捷酱 2020-05-22T09:19:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978334#M232276 <P>您好</P><P>换word文档打印测试一下效果，如果仍有问题，麻烦您提供一下安装dj1000的操作步骤截图给我。</P><P>以方便找出问题，谢谢。</P> Fri, 22 May 2020 09:46:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978334#M232276 双鱼座鲨鱼 2020-05-22T09:46:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978338#M232277 <P>用word文档也试过了，也是空白的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200522175227.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45522i86169FD0FB03930A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200522175227.png" alt="微信图片_20200522175227.png" /></span></P> Fri, 22 May 2020 09:55:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978338#M232277 捷捷酱 2020-05-22T09:55:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978503#M232292 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/140618">@捷捷酱</a>&nbsp;您好</P><P>麻烦您提供一下所有操作截图。</P><P>包括下载驱动包的解压过程，谢谢。</P> Mon, 25 May 2020 01:19:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978503#M232292 双鱼座鲨鱼 2020-05-25T01:19:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978805#M232317 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45649iFD63C076083306E6/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45648iC783E03694304D6F/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45647i5CF275AA1A558A23/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 652px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45646iEACA1CE83C326DCC/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 718px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45650i40272576E7930B9C/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45651i36A1DFE373CB7A3A/image-size/large?v=v2&amp;px=999" role="button" title="6.png" alt="6.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45652iEF01E0ED84B666C3/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="7.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45653i527F3629D5C537CA/image-size/large?v=v2&amp;px=999" role="button" title="8.png" alt="8.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45654i19242FB5410970A9/image-size/large?v=v2&amp;px=999" role="button" title="9.png" alt="9.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45656iE988CCD1759FB324/image-size/large?v=v2&amp;px=999" role="button" title="10.png" alt="10.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45655i97B271342082D1E9/image-size/large?v=v2&amp;px=999" role="button" title="11.png" alt="11.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="12.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45657i2FD93803FFCA38CA/image-size/large?v=v2&amp;px=999" role="button" title="12.png" alt="12.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="13.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45658i1BDF07E4E3C2BC36/image-size/large?v=v2&amp;px=999" role="button" title="13.png" alt="13.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="14.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45659iD2BE1F5AA301C22C/image-size/large?v=v2&amp;px=999" role="button" title="14.png" alt="14.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="15.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45660i75DC3203975761FB/image-size/large?v=v2&amp;px=999" role="button" title="15.png" alt="15.png" /></span></P> Tue, 26 May 2020 02:25:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978805#M232317 捷捷酱 2020-05-26T02:25:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978882#M232328 <P>您好</P><P>下载的驱动，不要双击运行。</P><P>鼠标右键&nbsp;点击它，选择解压到xxx(e)</P><P>xxx是驱动包的名子，然后手动安装打印机驱动，浏览到解压的文件夹内即可。</P> Tue, 26 May 2020 04:53:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/978882#M232328 双鱼座鲨鱼 2020-05-26T04:53:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979024#M232344 <P>你好，点击右键，没有看到解压到XXX选项</P><P>&nbsp;</P> Wed, 27 May 2020 03:27:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979024#M232344 捷捷酱 2020-05-27T03:27:41Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979039#M232345 <P>您好</P><P>先确认一下电脑上有没有安装winzip&nbsp;或win rar之类的解压软件。</P><P>如果已经安装，麻烦您用鼠标右键点击驱动包，然后发图片给我，谢谢。</P> Wed, 27 May 2020 04:50:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979039#M232345 双鱼座鲨鱼 2020-05-27T04:50:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979072#M232349 <P>我刚刚下载了软件，已经解压完毕，安装了一下，安装完毕之后，打印纸张，打印机显示错误</P> Wed, 27 May 2020 06:54:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979072#M232349 捷捷酱 2020-05-27T06:54:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979083#M232352 <P>您好</P><P>请问，端口是如何选择的？</P><P>方便的话，可以拍照给我，谢谢。</P> Wed, 27 May 2020 08:11:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979083#M232352 双鱼座鲨鱼 2020-05-27T08:11:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979087#M232354 <P>这样可以吗</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20200527161458.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45699iE32AEBC37C0E4D09/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20200527161458.png" alt="微信截图_20200527161458.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20200527161817.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45700iE05AD5DB7B623DE3/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20200527161817.jpg" alt="微信图片_20200527161817.jpg" /></span></P> Wed, 27 May 2020 08:19:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979087#M232354 捷捷酱 2020-05-27T08:19:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979164#M232359 <P>您好</P><P>麻烦您选择usb类型的端口，谢谢。</P> Thu, 28 May 2020 02:11:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979164#M232359 双鱼座鲨鱼 2020-05-28T02:11:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979240#M232371 <P>好的，已经解决问题了，感谢帮助</P><P>&nbsp;</P> Thu, 28 May 2020 07:45:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979240#M232371 捷捷酱 2020-05-28T07:45:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979258#M232373 <P>感谢您的反馈，有问题请及时联系。</P> Thu, 28 May 2020 09:00:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-chu-lai-shi-kong-bai-de/m-p/979258#M232373 双鱼座鲨鱼 2020-05-28T09:00:11Z