https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978768#M232314 <P>3638打印机远程打印功能早上显示打印机正常，中午和晚上显示离线，长期如此，什么原因？如何能够解决？谢谢！</P><P>另外，eprint灯现在一直是灭的状态，但是偶尔远程可以打印出来，什么原因？如何解决？多谢！</P> Mon, 25 May 2020 23:29:07 GMT cheng000000 2020-05-25T23:29:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978768#M232314 <P>3638打印机远程打印功能早上显示打印机正常，中午和晚上显示离线，长期如此，什么原因？如何能够解决？谢谢！</P><P>另外，eprint灯现在一直是灭的状态，但是偶尔远程可以打印出来，什么原因？如何解决？多谢！</P> Mon, 25 May 2020 23:29:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978768#M232314 cheng000000 2020-05-25T23:29:07Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978881#M232327 <P>您好</P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">1 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">打印机连接到</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2.4g </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">网络</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">3 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">带宽调整为</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">20M</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">4 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">使用信道</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">13</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">5 DNS </SPAN></SPAN><SPAN style="font-size:11.0pt">设置为</SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">8.8.8.8\8.8.4.4</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">调整后，重新将打印机连接到无线网络中，建议用电脑重新测试开启</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">web</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，打印信息页即可。</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">如果问题仍无法解决，建议更换网络环境测试。</SPAN></SPAN></SPAN></SPAN></SPAN></P> Tue, 26 May 2020 04:51:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978881#M232327 双鱼座鲨鱼 2020-05-26T04:51:02Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978933#M232337 <P>同样的设备，同样的路由器，不同时间连不上，你确定这种设置有效？反正我设置了没作用！ </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2020-05-22-19-59-48-130_com.android.browser.jpg" style="width: 1080px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45683i0772CCACCFC62B2D/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2020-05-22-19-59-48-130_com.android.browser.jpg" alt="Screenshot_2020-05-22-19-59-48-130_com.android.browser.jpg" /></span></P><P> </P> Tue, 26 May 2020 10:47:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978933#M232337 cheng000000 2020-05-26T10:47:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978999#M232342 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/128394">@cheng000000</a>&nbsp;您好</P><P>如果仍无法解决您遇到的问题，有条件可以更换其它网络环境测试一下。</P><P>给您带来不便，敬请谅解。</P> Wed, 27 May 2020 02:58:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/3638da-yin-ji-yuan-cheng-da-yin-gong-neng-zao-shang-xian-shi-da-yin-ji-zheng-chang-zhong-wu-he-wan-shang-xian-shi-li-xian-shen-me-yuan-yin/m-p/978999#M232342 双鱼座鲨鱼 2020-05-27T02:58:31Z