https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980332#M232525 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="557ffceb897c5a8655534735b8226ad.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45974iDA4507EA33672ED3/image-size/large?v=v2&amp;px=999" role="button" title="557ffceb897c5a8655534735b8226ad.jpg" alt="557ffceb897c5a8655534735b8226ad.jpg" /></span></P> Fri, 05 Jun 2020 05:48:35 GMT 京口居士 2020-06-05T05:48:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980229#M232503 <P>系统联机后工作正常，但是一段时间不使用（15-20分钟）打印机显示脱机状态。点击应用出现图中画面。系统必须重新启动后，打印机正常。</P><DIV>&nbsp;</DIV><DIV>&nbsp;</DIV><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="08d361af22db1d07edb34cb781df6db.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45943iF441165B90B40CD3/image-size/large?v=v2&amp;px=999" role="button" title="08d361af22db1d07edb34cb781df6db.jpg" alt="08d361af22db1d07edb34cb781df6db.jpg" /></span></P> Thu, 04 Jun 2020 09:24:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980229#M232503 京口居士 2020-06-04T09:24:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980239#M232510 <P>您好<BR />这个问题您可以考虑通过替换打印驱动程序的方式来解决。<BR />方法：<BR />电脑上打开设备面板--设备和打印机--添加打印机--添加本地打印机--下一步--选择正确的端口--下一步--厂商选择hp--型号选择 hp &nbsp;deskjet9800即可。</P> Thu, 04 Jun 2020 10:00:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980239#M232510 双鱼座鲨鱼 2020-06-04T10:00:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980251#M232514 <P>添加不了，出现图示信息。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c990acd1be15f3cfbf96ff061738e27.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45950i98D33C37B7FFFC06/image-size/large?v=v2&amp;px=999" role="button" title="c990acd1be15f3cfbf96ff061738e27.jpg" alt="c990acd1be15f3cfbf96ff061738e27.jpg" /></span></P> Thu, 04 Jun 2020 11:28:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980251#M232514 京口居士 2020-06-04T11:28:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980296#M232518 <P>您好</P><P>麻烦您开启打印服务，方法：</P><P>Pint spooler 计算机图标——右键选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击启动——应用——确定</P> Fri, 05 Jun 2020 03:02:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980296#M232518 双鱼座鲨鱼 2020-06-05T03:02:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980307#M232520 <P>没有看到您所说的选项啊！<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fec3887cc7321920cda42a5983b0e83.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45966iC6E60FC86EBFB223/image-size/large?v=v2&amp;px=999" role="button" title="fec3887cc7321920cda42a5983b0e83.jpg" alt="fec3887cc7321920cda42a5983b0e83.jpg" /></span></P> Fri, 05 Jun 2020 03:17:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980307#M232520 京口居士 2020-06-05T03:17:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980327#M232523 <P>您好</P><P>右击计算机（我的电脑/这台电脑）图标，谢谢。</P> Fri, 05 Jun 2020 05:26:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980327#M232523 双鱼座鲨鱼 2020-06-05T05:26:17Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980332#M232525 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="557ffceb897c5a8655534735b8226ad.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45974iDA4507EA33672ED3/image-size/large?v=v2&amp;px=999" role="button" title="557ffceb897c5a8655534735b8226ad.jpg" alt="557ffceb897c5a8655534735b8226ad.jpg" /></span></P> Fri, 05 Jun 2020 05:48:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980332#M232525 京口居士 2020-06-05T05:48:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980338#M232526 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fec3887cc7321920cda42a5983b0e83.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45975iC8FAA2475814DAFF/image-size/large?v=v2&amp;px=999" role="button" title="fec3887cc7321920cda42a5983b0e83.jpg" alt="fec3887cc7321920cda42a5983b0e83.jpg" /></span></P> Fri, 05 Jun 2020 07:12:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980338#M232526 京口居士 2020-06-05T07:12:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980340#M232527 <P>计算机图标——右键选择<SPAN style="font-size:36px"><SPAN style="color:#e74c3c">管理</SPAN></SPAN>——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击启动——应用——确定</P> Fri, 05 Jun 2020 07:31:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980340#M232527 双鱼座鲨鱼 2020-06-05T07:31:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980360#M232528 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="f8269d23d4c2c7c919cc76cf0c9eb0a.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/45982i12DAF08ADDE060E7/image-size/large?v=v2&amp;px=999" role="button" title="f8269d23d4c2c7c919cc76cf0c9eb0a.jpg" alt="f8269d23d4c2c7c919cc76cf0c9eb0a.jpg" /></span></P> Fri, 05 Jun 2020 08:33:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980360#M232528 京口居士 2020-06-05T08:33:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980363#M232529 <P>我让打印机空闲了20分钟，点击打印机图标，打印机状态显示正常了。谢谢你！究竟是什么问题？</P> Fri, 05 Jun 2020 09:01:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980363#M232529 京口居士 2020-06-05T09:01:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980364#M232530 <P>我让打印机空闲一段时间后，点击打印机图标，打印机状态正常。太好了。究竟什么问题？</P> Fri, 05 Jun 2020 09:03:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980364#M232530 京口居士 2020-06-05T09:03:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980368#M232531 <P>好的，感谢您的反馈。</P><P>有问题请及时追问，谢谢。</P> Fri, 05 Jun 2020 09:25:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980368#M232531 双鱼座鲨鱼 2020-06-05T09:25:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980372#M232532 <P>非常感谢！能够告诉我究竟什么原因吗？</P> Fri, 05 Jun 2020 09:48:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980372#M232532 京口居士 2020-06-05T09:48:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980374#M232533 <P>您好</P><P>如果排除纸张问题，建议优先更换耗材后测试打印效果。</P><P>如果问题依旧，加热组件有故障的可能性较大，建议联系维修中心具体检测一下。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P> Fri, 05 Jun 2020 09:53:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980374#M232533 双鱼座鲨鱼 2020-06-05T09:53:23Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980376#M232534 <P>您好</P><P>应该和打印服务有关。</P> Fri, 05 Jun 2020 09:58:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980376#M232534 双鱼座鲨鱼 2020-06-05T09:58:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980378#M232535 <P>您好！</P><P>能够说详细一点吗？</P><P>1.与打印纸有关-----打印机上面我没有放置打印纸。</P><P>2.打印机刚刚买了5天。</P> Fri, 05 Jun 2020 10:40:58 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980378#M232535 京口居士 2020-06-05T10:40:58Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980576#M232552 <P>您好</P><P>如果print&nbsp;spooler&nbsp;的状态是关闭的，打印机就无法使用。</P><P>也就是说，打印机如果想正常使用，print spooler的状态必须是开启的才可以。</P> Mon, 08 Jun 2020 02:37:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2132yi-ti-ji-zi-dong-tuo-ji/m-p/980576#M232552 双鱼座鲨鱼 2020-06-08T02:37:14Z