https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-wu-xian-lian-jie-zheng-chang-wu-fa-da-yin-xian-shi-tuo-ji/m-p/983556#M232939 <P>M132nw打印机之前无线打印都正常，突然就无法打印！网络连接正常，打印时显示脱机，重启打印机后又可以打印之前的任务。继续打印又显示脱机！</P> Tue, 23 Jun 2020 13:06:50 GMT hunter5417 2020-06-23T13:06:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-wu-xian-lian-jie-zheng-chang-wu-fa-da-yin-xian-shi-tuo-ji/m-p/983556#M232939 <P>M132nw打印机之前无线打印都正常，突然就无法打印！网络连接正常，打印时显示脱机，重启打印机后又可以打印之前的任务。继续打印又显示脱机！</P> Tue, 23 Jun 2020 13:06:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-wu-xian-lian-jie-zheng-chang-wu-fa-da-yin-xian-shi-tuo-ji/m-p/983556#M232939 hunter5417 2020-06-23T13:06:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-wu-xian-lian-jie-zheng-chang-wu-fa-da-yin-xian-shi-tuo-ji/m-p/983790#M232980 <P>您好</P><P>麻烦您通过电脑端，ping打印机ip，先确认一下通讯过程有没有丢包的现象。</P><P>同时</P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">1 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">重启打印机，电脑，路由器</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">建议打印自动获取</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，不要手动指定</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">如果</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ttl</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">仍大于</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">253</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，建议换路由或联系网管处理。</SPAN></SPAN></SPAN></SPAN></SPAN></P><P>&nbsp;</P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">确认</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ttl</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">数值正常后，操作如下：</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">1 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">打印机连接到</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2.4g </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">网络</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">3 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">带宽调整为</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">20M</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">4 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">使用信道</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">13</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">5 DNS </SPAN></SPAN><SPAN style="font-size:11.0pt">设置为</SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">8.8.8.8\8.8.4.4</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">调整后，重新将打印机连接到无线网络中，</SPAN></SPAN></SPAN></SPAN></SPAN><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">如果问题仍无法解决，建议更换网络环境测试。</SPAN></SPAN></SPAN></SPAN></SPAN></P> Wed, 24 Jun 2020 09:48:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/M132nw-wu-xian-lian-jie-zheng-chang-wu-fa-da-yin-xian-shi-tuo-ji/m-p/983790#M232980 双鱼座鲨鱼 2020-06-24T09:48:33Z