https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986463#M233445 <P>已经解决了。原来是6月15号的微软推送的KB4560960导致无法正常打印。1903~1909的win10操作系统需要安装KB4567512这个补丁，然后使用HP DesignJet 500 PCL Driver (v8.10)这个驱动就能正常打印了。</P> Fri, 10 Jul 2020 06:55:30 GMT TWSC 2020-07-10T06:55:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/985045#M233172 <P>这款打印机目前最新只支持win8.1。在Win10下我尝试过个所有操作系统和designjet500 42所有款式的设备驱动，也是无法打印。我在社区浏览到有一个贴也是关于win1032位下的驱动问题，但是那个驱动下载链接已失效。所以请问有方法解决designjet500 42在win10下的打印问题吗？谢谢！</P> Thu, 02 Jul 2020 01:51:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/985045#M233172 TWSC 2020-07-02T01:51:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/985647#M233273 <P>您好</P><P>下载win7或win8驱动（需要对应win10操作系统的位数）</P><P>然后解压驱动包，在win10电脑的控制面板--设备和打印机中点击：添加打印机，按向导手动安装打印机驱动即可。</P><P>&nbsp;</P> Mon, 06 Jul 2020 05:13:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/985647#M233273 双鱼座鲨鱼 2020-07-06T05:13:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986187#M233390 <P>我尝试过你的方法，不过在打印的时候会有错误提示，但是用xp的驱动就没有错误提示。同样地无论哪个系统的驱动都是无法打印的，不过我中间是有接到一个打印服务器的，不知道会不会是影响到win10无法打印的原因，win7和xp下均能正常打印。</P> Wed, 08 Jul 2020 09:32:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986187#M233390 TWSC 2020-07-08T09:32:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986230#M233400 <P>您好</P><P>打印服务器是hp的吗？</P><P>也可以尝试使用xp驱动在w10上手动添加测试一下。</P><P>&nbsp;</P> Thu, 09 Jul 2020 02:53:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986230#M233400 双鱼座鲨鱼 2020-07-09T02:53:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986232#M233401 <P>打印服务器是“维斯易联”的WPS402&nbsp;版本：B1。XP和WIN7下都能正常使用。其实如果绘图仪没有最新的驱动，是不是有其他通用的驱动或者其他型号的的驱动可以能在win10下正常运行？</P> Thu, 09 Jul 2020 03:01:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986232#M233401 TWSC 2020-07-09T03:01:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986276#M233406 <P>您好</P><P>建议直接连接win10（不要通过打印服务器）测试一下。</P><P>如果可以正常使用，&nbsp;说明和打印服务器有一定的关系。</P><P>如果仍无法使用，说明和打印服务器关系不大。</P> Thu, 09 Jul 2020 06:36:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986276#M233406 双鱼座鲨鱼 2020-07-09T06:36:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986463#M233445 <P>已经解决了。原来是6月15号的微软推送的KB4560960导致无法正常打印。1903~1909的win10操作系统需要安装KB4567512这个补丁，然后使用HP DesignJet 500 PCL Driver (v8.10)这个驱动就能正常打印了。</P> Fri, 10 Jul 2020 06:55:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986463#M233445 TWSC 2020-07-10T06:55:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986548#M233461 <P>感谢您的反馈，谢谢。</P> Fri, 10 Jul 2020 09:42:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/986548#M233461 双鱼座鲨鱼 2020-07-10T09:42:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332103#M302842 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="m0033m_0-1740710037458.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117807i13E3834086676BDB/image-size/medium?v=v2&amp;px=400" role="button" title="m0033m_0-1740710037458.png" alt="m0033m_0-1740710037458.png" /></span></P><P>打印机打印测试页出现这个提示，是什么原因</P> Fri, 28 Feb 2025 02:35:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332103#M302842 m0033m 2025-02-28T02:35:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332135#M302847 <P>您好</P> <P>请先重新安装驱动测试。</P> <P>安装测试过程中遇到问题，请及时追问，谢谢。</P> Fri, 28 Feb 2025 04:44:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332135#M302847 双鱼座鲨鱼 2025-02-28T04:44:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332198#M302872 <P>谢谢，最终还是在客户机上先卸载驱动，重新安装驱动V8.1版本，因为连打印机的主机是win7系统，困扰已久的问题解决了</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="m0033m_0-1740733734741.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117840i9E03ACB89B19DB05/image-size/medium?v=v2&amp;px=400" role="button" title="m0033m_0-1740733734741.png" alt="m0033m_0-1740733734741.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="m0033m_1-1740733744894.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/117841i433F96267F0E3164/image-size/medium?v=v2&amp;px=400" role="button" title="m0033m_1-1740733744894.png" alt="m0033m_1-1740733744894.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 28 Feb 2025 09:09:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332198#M302872 m0033m 2025-02-28T09:09:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332200#M302874 <P>感谢反馈</P> Fri, 28 Feb 2025 09:21:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-designjet500-42-C7770B-hui-tu-yi-Win10-32wei-64wei-qu-dong/m-p/1332200#M302874 双鱼座鲨鱼 2025-02-28T09:21:20Z