https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040438#M236051 <P>您好</P><P>如果电脑端提示通讯问题，建议您先换一条1.5米之内的usb线测试一下，谢谢。</P> Tue, 15 Sep 2020 01:53:44 GMT 双鱼座鲨鱼 2020-09-15T01:53:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040308#M236044 <P>无法打印，重新安装驱动后，也无法打印，显示无法建立连接。或者显示无法建立通信。使用HPPdr.exe也无法解除故障。换电脑后，刚刚安装上可以打印，一会功夫，就又无法打印了。</P> Mon, 14 Sep 2020 10:53:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040308#M236044 山里人 2020-09-14T10:53:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040438#M236051 <P>您好</P><P>如果电脑端提示通讯问题，建议您先换一条1.5米之内的usb线测试一下，谢谢。</P> Tue, 15 Sep 2020 01:53:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040438#M236051 双鱼座鲨鱼 2020-09-15T01:53:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040948#M236085 <P>更换了USB线缆，仍然无法打印，而原来的线缆用到其它电脑和打印机却能够正常使用。</P> Tue, 15 Sep 2020 14:09:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1040948#M236085 山里人 2020-09-15T14:09:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1041270#M236107 <P>您好</P><P>电脑连接打印机，打印机开机后，麻烦您确认一下电脑的设备管理器--通用串行总线控制器中是否能看到usb&nbsp;打印支持选项，如果可以看到，操作如下：</P><P>1 下载 hp deskjet 1000驱动并解压<BR />2 添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe" target="_blank">http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe</A><BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Wed, 16 Sep 2020 09:14:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1041270#M236107 双鱼座鲨鱼 2020-09-16T09:14:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1042917#M236332 <P>在<SPAN>通用串行总线控制器中看不到usb打印支持选项。</SPAN></P><P>&nbsp;</P> Sun, 20 Sep 2020 16:53:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1042917#M236332 山里人 2020-09-20T16:53:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1043384#M236411 <P>您好</P><P>建议您更换电脑测试一下。</P><P>如果换线换电脑仍无法解决问题，可能和打印机接口板有关。</P><P>&nbsp;</P> Mon, 21 Sep 2020 09:25:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1043384#M236411 双鱼座鲨鱼 2020-09-21T09:25:48Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1044583#M236622 <P>换了电脑和连接线，仍然无法连接。若果是接口板问题，该怎么办？</P><P>&nbsp;</P> Wed, 23 Sep 2020 06:26:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1044583#M236622 山里人 2020-09-23T06:26:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1045111#M236684 <P>您好</P><P>建议您联系当地维修中心具体检测打印机。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P> Thu, 24 Sep 2020 06:14:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/wu-fa-da-yin/m-p/1045111#M236684 双鱼座鲨鱼 2020-09-24T06:14:31Z