https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053268#M237368 <P>当使用文档连续输稿器进行扫描和复印时，页面出现一道清晰的纵向黑线，我已尝试过清理平板及平板左侧部分的窄条，以及盖板下端的部分，仍无法解决问题。耗材状况：黑色碳粉盒状态100%，望社区专家能够帮助解决，谢谢！</P> Sat, 31 Oct 2020 10:19:54 GMT haloo 2020-10-31T10:19:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053268#M237368 <P>当使用文档连续输稿器进行扫描和复印时，页面出现一道清晰的纵向黑线，我已尝试过清理平板及平板左侧部分的窄条，以及盖板下端的部分，仍无法解决问题。耗材状况：黑色碳粉盒状态100%，望社区专家能够帮助解决，谢谢！</P> Sat, 31 Oct 2020 10:19:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053268#M237368 haloo 2020-10-31T10:19:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053338#M237381 <P>您好</P><P>请参考图片：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="111.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50363iD02F0687DD3E77F6/image-size/large?v=v2&amp;px=999" role="button" title="111.jpg" alt="111.jpg" /></span></P><P>清洁标红处玻璃条后，重新测试扫描和复印效果，谢谢。</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 31 Oct 2020 13:09:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053338#M237381 双鱼座鲨鱼 2020-10-31T13:09:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053341#M237382 <P>感谢回复，但我已尝试过此法，无法解决问题</P> Sat, 31 Oct 2020 13:28:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053341#M237382 haloo 2020-10-31T13:28:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053790#M237431 <P>您好</P><P>麻烦您提供一下打印和复印效果，谢谢。</P> Mon, 02 Nov 2020 09:55:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1053790#M237431 双鱼座鲨鱼 2020-11-02T09:55:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1083118#M242028 <P>m477fdw 复印总是出现黑色边条，复印功能完全不可用。但是文件打印OK。请尽快回复。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WechatIMG267.jpeg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/56072i7423F2FC161B7EB9/image-size/large?v=v2&amp;px=999" role="button" title="WechatIMG267.jpeg" alt="WechatIMG267.jpeg" /></span></P> Thu, 01 Apr 2021 14:22:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1083118#M242028 SanZhong 2021-04-01T14:22:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1083203#M242042 <P>您好</P><P>从故障现象来看，故障应该和扫描头有关，属于硬件问题。</P><P>建议联系维修中心具体检测一下。</P><P>这是维修中心查询链接：<A href="http://support.hpicss.com/ascindex_detail.aspx" target="_blank">http://support.hpicss.com/ascindex_detail.aspx</A></P><P>给您带来不便，敬请谅解。</P> Fri, 02 Apr 2021 06:14:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1083203#M242042 双鱼座鲨鱼 2021-04-02T06:14:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1259814#M280229 <P>是不是因为我在上面用双面胶粘贴了纸&nbsp; 打印出来有黑线</P> Tue, 24 Oct 2023 08:30:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1259814#M280229 BIr777 2023-10-24T08:30:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1259837#M280233 <P>可以试试扫描，如果扫描正常，那么可能是加热组件问题。</P> <P>看这个扫描效果，可能是扫描头问题。</P> Tue, 24 Oct 2023 09:52:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/yong-shu-gao-qi-sao-miao-ji-fu-yin-chu-xian-zong-xiang-hei-xian/m-p/1259837#M280233 Tsingddi 2023-10-24T09:52:44Z