https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054442#M237486 <P>感谢鲨鱼的回复</P><P>我手动更新了PCL6的驱动，解决了打印的问题</P><P>&nbsp;</P> Thu, 05 Nov 2020 03:08:25 GMT 爱吃肉的兔子 2020-11-05T03:08:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054364#M237475 <P>打印机通过wifi无线连接，其他软件打印都没问题，只有office 2016系列软件无法打印</P><P>&nbsp;</P><P>word，点打印后，出纸门会打开，然后打印机会有些动静，然后出纸门就关闭了，并没有打印。</P><P>&nbsp;</P><P>excel，点打印后，打印机与word打印时的情况一致，而且在电脑上会提示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 516px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50509iBE57241FFC3795B6/image-dimensions/516x208?v=v2" width="516" height="208" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P><P>powerpoint，点打印后，打印机与word打印时的情况一致，而且在电脑上会提示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 410px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50510iCB76CF5A003E646C/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P><P>project，直接无法打印预览</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 480px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50511i600F5E971960F8D0/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P><P>系统配置</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 621px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/50512i612116F9D651196C/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P><P>&nbsp;</P><P>这些问题在另外一台win7系统上会有同样的问题。</P><P>但是在另外一台win10系统上就是正常的。</P><P>驱动程序都是用的官网现在同一版本。</P><P>请问各位大神，这个问题该如何解决？</P> Wed, 04 Nov 2020 10:43:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054364#M237475 爱吃肉的兔子 2020-11-04T10:43:32Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054438#M237484 <P>您好<BR />您可以通过安装系统自带的 hp color laserjet 2700ps/pcl驱动替换的方式测试一下。<BR />方法：<BR />在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择正确的端口-下一步-厂商选择hp - 型号选择 hp color laserjet 2700ps/pcl - 下一步 - 下一步安装至完成即可。</P><P>用hp color laserjet 2700ps/pcl测试打印，谢谢。</P> Thu, 05 Nov 2020 02:38:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054438#M237484 双鱼座鲨鱼 2020-11-05T02:38:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054442#M237486 <P>感谢鲨鱼的回复</P><P>我手动更新了PCL6的驱动，解决了打印的问题</P><P>&nbsp;</P> Thu, 05 Nov 2020 03:08:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/office-ruan-jian-wu-fa-da-yin/m-p/1054442#M237486 爱吃肉的兔子 2020-11-05T03:08:25Z