https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059469#M238092 <P>已经折腾4个小时了，也是卡在这里，怎么都过不去，就是不打印，奇葩，让人抓狂</P> Fri, 27 Nov 2020 14:09:59 GMT 天马 2020-11-27T14:09:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/971956#M231288 <P>请问，我购买了HP LASERJET M132NW打印机，通过HP SMART安装打印机驱动，并配置了打印机无线功能，手机是苹果X，笔记本电脑是HP PAVILION，安装的WIN10 64位操作系统。该打印机可以使用微信小程序中的惠普云打印小程序，按指导，可以通过启用HP WEB服务后，点击打印信息表，会打印出带有二维码的信息页，通过微信扫描二维码来绑定打印机。</P><P>但我真的真的偿试无数次，也按照方法删除WEB服务，重新启用，通过电脑访问打印机设置后，在HP WEB里，点击打印信息表，怎么都不打印信息表；通过打印机控制面板上打开设置，选择HP WEB设置，选择打印信息表，要么提示网络错误（其实网络连接是正常的，打印机WIFI灯一直正常常亮），要么就死机。疯了疯了！怎么要打印个有二维码的信息页这么难，这么费劲呢！</P> Sat, 18 Apr 2020 10:30:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/971956#M231288 辉煌男爵 2020-04-18T10:30:46Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/971958#M231289 请有关技术人员给予尽快处理解决！没办法截图，只能发文字了。 Sat, 18 Apr 2020 10:35:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/971958#M231289 辉煌男爵 2020-04-18T10:35:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/972840#M231423 <P>您好</P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">处理步骤：</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">确认打印机</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">169</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">开头的</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，需要将其设置为公有</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">才能连接到</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">internet</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">。电脑端</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ping</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">打印机</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，如果</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ttl</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">大于</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">253</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，建议如下</SPAN></SPAN> <SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">：</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">1 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">重启打印机，电脑，路由器</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">建议打印自动获取</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，不要手动指定</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ip</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">如果</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ttl</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">仍大于</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">253</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，建议换路由或联系网管处理。</SPAN></SPAN></SPAN></SPAN></SPAN></P><P>&nbsp;</P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">确认</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">ttl</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">数值正常后，操作如下：</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">1 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">打印机连接到</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">2.4g </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">网络</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">3 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">带宽调整为</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">20M</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">4 </SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">使用信道</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">13</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">调整后，重新将打印机连接到无线网络中，建议用电脑重新测试开启</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:&quot;Calibri&quot;,sans-serif">web</SPAN></SPAN><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">，打印信息页即可。</SPAN></SPAN></SPAN></SPAN></SPAN></P><P><SPAN style="font-size:12pt"><SPAN style="font-family:宋体"><SPAN style="color:black"><SPAN style="font-size:11.0pt"><SPAN style="font-family:等线">如果问题仍无法解决，建议更换网络环境测试。</SPAN></SPAN></SPAN></SPAN></SPAN></P> Wed, 22 Apr 2020 09:56:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/972840#M231423 双鱼座鲨鱼 2020-04-22T09:56:04Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059469#M238092 <P>已经折腾4个小时了，也是卡在这里，怎么都过不去，就是不打印，奇葩，让人抓狂</P> Fri, 27 Nov 2020 14:09:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059469#M238092 天马 2020-11-27T14:09:59Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059471#M238093 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="捕获.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/51484iD9CD4B6467FBC991/image-size/large?v=v2&amp;px=999" role="button" title="捕获.PNG" alt="捕获.PNG" /></span></P> Fri, 27 Nov 2020 14:12:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059471#M238093 天马 2020-11-27T14:12:56Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059472#M238094 <P>确认ttl数值正常，只有32</P><P>1 确认路由器是否支持双频，如果支持，关闭多频合一。已设置</P><P>2 打印机连接到2.4g 网络 已设置</P><P>3 带宽调整为20M，已设置</P><P>4 使用信道13，已设置</P><P>&nbsp;</P><P>打印机已重启</P><P>无线网络正常，打印机就是无法连接网络，无法打印信息页，神奇</P> Fri, 27 Nov 2020 14:16:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1059472#M238094 天马 2020-11-27T14:16:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1060133#M238180 <P>您好</P><P>麻烦您换一个网络环境连接打印机测试一下，包括手机热点也可以。</P><P>谢谢</P> Tue, 01 Dec 2020 07:06:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/gang-gang-gou-mai-deHP-LASERJET-M132NW-da-yin-ji-zen-me-dou-wu-fa-da-yin-chu-dai-er-wei-ma-de-da-yin-xin-xi-ye-feng-le/m-p/1060133#M238180 双鱼座鲨鱼 2020-12-01T07:06:40Z