https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M72625da-yin-ji-zhi-xian-shi-liang-gePC-ru-he-tian-jia-xin-dePC/m-p/1062619#M238526 <P>您好</P><P>建议您先通过路由器绑定打印机的ip地址和硬件地址。</P><P>然后不能扫描的电脑重新删除打印机驱动及软件，重启电脑，重启安装打印机完整版驱动，重新测试打印和扫描，谢谢。</P> Mon, 14 Dec 2020 06:04:11 GMT 双鱼座鲨鱼 2020-12-14T06:04:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M72625da-yin-ji-zhi-xian-shi-liang-gePC-ru-he-tian-jia-xin-dePC/m-p/1062391#M238489 <P>打印机安装正常后，正常使用一段时间，然后IP地址发生改变，重新设置IP地址后，PC端打印时提示打印机脱机，但可以正常打印，然后更新了打印机驱动，打印正常，扫描文件时发现打印机上只有局域网的两个PC端，并且连接不上，现在扫描文件只能使用U盘，很不方便</P> Sat, 12 Dec 2020 08:23:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M72625da-yin-ji-zhi-xian-shi-liang-gePC-ru-he-tian-jia-xin-dePC/m-p/1062391#M238489 漠北云哥 2020-12-12T08:23:47Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M72625da-yin-ji-zhi-xian-shi-liang-gePC-ru-he-tian-jia-xin-dePC/m-p/1062619#M238526 <P>您好</P><P>建议您先通过路由器绑定打印机的ip地址和硬件地址。</P><P>然后不能扫描的电脑重新删除打印机驱动及软件，重启电脑，重启安装打印机完整版驱动，重新测试打印和扫描，谢谢。</P> Mon, 14 Dec 2020 06:04:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M72625da-yin-ji-zhi-xian-shi-liang-gePC-ru-he-tian-jia-xin-dePC/m-p/1062619#M238526 双鱼座鲨鱼 2020-12-14T06:04:11Z