https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuang-da-yin-ji-ruan-jian-HP-Utility-he-HP-Easy-Scan-hou-zhi-neng-sao-miao-bu-neng-da-yin-le/m-p/1063750#M238704 <P>通过HP Easy Start 安装了HP Utility 和 HP Easy Scan 后，打印机不能打印了，提示“filter failed”。</P> Sun, 20 Dec 2020 13:00:40 GMT lbg 2020-12-20T13:00:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuang-da-yin-ji-ruan-jian-HP-Utility-he-HP-Easy-Scan-hou-zhi-neng-sao-miao-bu-neng-da-yin-le/m-p/1063750#M238704 <P>通过HP Easy Start 安装了HP Utility 和 HP Easy Scan 后，打印机不能打印了，提示“filter failed”。</P> Sun, 20 Dec 2020 13:00:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuang-da-yin-ji-ruan-jian-HP-Utility-he-HP-Easy-Scan-hou-zhi-neng-sao-miao-bu-neng-da-yin-le/m-p/1063750#M238704 lbg 2020-12-20T13:00:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuang-da-yin-ji-ruan-jian-HP-Utility-he-HP-Easy-Scan-hou-zhi-neng-sao-miao-bu-neng-da-yin-le/m-p/1063826#M238706 <P>您好</P><P>麻烦您删除电脑上与打印机相关的驱动及软件。</P><P>重启电脑，重新下载并安装最新版hp easy start:</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip</A></P><P>重新运行hp easy start尝试更新打印机驱动，操作过程中遇到问题，可以发图片给我，谢谢。</P> Mon, 21 Dec 2020 02:28:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/an-zhuang-da-yin-ji-ruan-jian-HP-Utility-he-HP-Easy-Scan-hou-zhi-neng-sao-miao-bu-neng-da-yin-le/m-p/1063826#M238706 双鱼座鲨鱼 2020-12-21T02:28:01Z