https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064700#M238811 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52379i9C567E702A041C84/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P><P>扫描后，添加和编辑功能无法选择，界面其他功能正常使用，之前这两个功能可以正常用，已经在官网重新下载安装<SPAN>HP Smart</SPAN></P> Thu, 24 Dec 2020 03:58:00 GMT IM_you 2020-12-24T03:58:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064700#M238811 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52379i9C567E702A041C84/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span></P><P>扫描后，添加和编辑功能无法选择，界面其他功能正常使用，之前这两个功能可以正常用，已经在官网重新下载安装<SPAN>HP Smart</SPAN></P> Thu, 24 Dec 2020 03:58:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064700#M238811 IM_you 2020-12-24T03:58:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064714#M238813 <P>您好</P><P>麻烦您确认上图是扫描保存后的截图还是扫描预览的截图？</P><P>方便的话，麻烦您提供一下完整的操作&nbsp;截图，谢谢。</P> Thu, 24 Dec 2020 05:06:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064714#M238813 双鱼座鲨鱼 2020-12-24T05:06:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064831#M238825 <P>那个截图是扫描后的预览界面，上面的添加可以继续扫描把多个图片保存到一个pdf文件里，编辑可以调整尺寸、区域，之前这两个功能正常用，现在添加和编辑都用不了了，没反应</P><P>今天再试，打开后直接在这两个界面无限循环，选哪个都不行<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52411i07562B1FA090958F/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/52410i08BCFF9175A4AD6C/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span></P><P>&nbsp;</P> Fri, 25 Dec 2020 01:50:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1064831#M238825 IM_you 2020-12-25T01:50:42Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1065290#M238893 <P>您好</P><P>麻烦您先清空电脑上的temp文件夹中的所有文件，然后重新打开hp smart测试一下。</P><P>如果问题依旧，建议卸载打印机驱动及软件后，重新安装打印机完整版驱动，重新测试。</P><P>给您带来不便，敬请谅解。</P><P>&nbsp;</P> Mon, 28 Dec 2020 09:02:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shi-yongHP-Smart-sao-miao-hou-wu-fa-bian-ji-wu-fa-tian-jia/m-p/1065290#M238893 双鱼座鲨鱼 2020-12-28T09:02:40Z