https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1068870#M239476 <P>我的手机已经将ios升级到最高版本，也已经将HP smart的app删掉重新下载，但打开以后获取信息一直转圈，显示感谢您的等待</P> Sun, 17 Jan 2021 09:24:53 GMT 南湘翊 2021-01-17T09:24:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1063737#M238700 <P>iPhone手机打开HP smart后画面不动，一直转圈</P> Sun, 20 Dec 2020 10:37:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1063737#M238700 matrixfun 2020-12-20T10:37:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1063891#M238715 <P>您好</P><P>麻烦您先删除手机上已经安装的hp smart。</P><P>然后操作如下：</P><P>1确认手机ios系统是否为最新版本，如果不是，建议升级至ios最新版本。</P><P>2重新下载hp smart (8.1)，重新测试</P><P>操作过程中遇到问题，可以发图片给我，谢谢。</P> Mon, 21 Dec 2020 05:11:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1063891#M238715 双鱼座鲨鱼 2020-12-21T05:11:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1065070#M238862 按要求删除hp smart，升级ios并重新下载hp smart，还是不行，停在程序开始界面一直转圈。 Sun, 27 Dec 2020 00:30:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1065070#M238862 matrixfun 2020-12-27T00:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1065240#M238884 <P>如果这个hp smart无法启动，建议可以使用系统自带的airprint进行打印。</P> Mon, 28 Dec 2020 06:10:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1065240#M238884 Tsingddi 2020-12-28T06:10:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1068870#M239476 <P>我的手机已经将ios升级到最高版本，也已经将HP smart的app删掉重新下载，但打开以后获取信息一直转圈，显示感谢您的等待</P> Sun, 17 Jan 2021 09:24:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1068870#M239476 南湘翊 2021-01-17T09:24:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1069711#M239631 <P>您好</P><P>麻烦您通过手机百度，搜索：hp smart，下载7.X版本的，重新安装测试即可，谢谢。</P> Thu, 21 Jan 2021 09:09:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1069711#M239631 双鱼座鲨鱼 2021-01-21T09:09:09Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1107459#M247039 <P>还是不行啊，卸载完了再试没有用</P> Wed, 11 Aug 2021 08:04:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1107459#M247039 欧的浮生 2021-08-11T08:04:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1107652#M247088 <P>您好</P><P>麻烦您先确认一下，登录hp smart时，是否会出现以下情况。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1628751332053.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/61477iE6F247E111D359B7/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1628751332053.png" alt="_0-1628751332053.png" /></span></P><P>方便话，麻烦您提供一下操作过程完整截图，谢谢。</P><P>&nbsp;</P> Thu, 12 Aug 2021 06:57:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1107652#M247088 双鱼座鲨鱼 2021-08-12T06:57:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1186313#M262695 <P>有解决方法吗</P> Tue, 13 Sep 2022 12:37:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1186313#M262695 飞飞324 2022-09-13T12:37:27Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1186413#M262716 <P>您好</P><P>请提供安装hp smart所有截图，以便确认问题，谢谢。</P> Wed, 14 Sep 2022 02:18:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1186413#M262716 双鱼座鲨鱼 2022-09-14T02:18:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1196601#M264732 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="E7D90A47-A883-405A-AB6E-EC7E11D0E332.png" style="width: 1242px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81287iFCCCBBC0D25BB496/image-size/medium?v=v2&amp;px=400" role="button" title="E7D90A47-A883-405A-AB6E-EC7E11D0E332.png" alt="E7D90A47-A883-405A-AB6E-EC7E11D0E332.png" /></span></P><P> </P> Tue, 01 Nov 2022 10:56:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1196601#M264732 都市夜归人 2022-11-01T10:56:44Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1196604#M264734 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="B32B98C7-0B8B-4A44-A5BF-CEF31B724BEB.png" style="width: 1242px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/81288i0F2FCC0FE911AB60/image-size/medium?v=v2&amp;px=400" role="button" title="B32B98C7-0B8B-4A44-A5BF-CEF31B724BEB.png" alt="B32B98C7-0B8B-4A44-A5BF-CEF31B724BEB.png" /></span></P><P> </P> Tue, 01 Nov 2022 10:57:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1196604#M264734 都市夜归人 2022-11-01T10:57:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1196653#M264738 <P>您好</P><P>切换4g/5g&nbsp; 来打开app测试.</P><P>如果依旧是转圈,无法使用.卸载app.&nbsp;&nbsp;</P><P>手机和打印机连接同一个WIFI下,&nbsp; 打开相册,选中图片,分享--打印,即可.</P><P>文件也是打开,分享--打印.</P><P>&nbsp;</P><P>目前测试苹果系统下的hp&nbsp; smart&nbsp;正常.</P><P>可以更换其他手机测试.或者直接打印.</P> Wed, 02 Nov 2022 01:43:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1196653#M264738 小鱼哥哥 2022-11-02T01:43:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1206424#M267147 <P>拜托，同样的问题，测试了两台不同的安卓机在wifi及断开wifi状态下，都不能登录，在欢迎界面一直转圈加载。</P><P>查了下这问题2020年就有很多人遇到了，贵司500强就这样的测试团队吗。搞个APP又慢又难用。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20221221175947.jpg" style="width: 360px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/83705i52FB11DD2F51C2DA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20221221175947.jpg" alt="微信图片_20221221175947.jpg" /></span></P> Wed, 21 Dec 2022 10:00:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1206424#M267147 不好用很难用非常差 2022-12-21T10:00:53Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1206744#M267243 <P>您好</P><P>可以尝试重新安装hp smart测试。</P><P>如果问题依旧，请确ios版本，建议使用最新版本的hp smart和ios，谢谢。</P> Fri, 23 Dec 2022 05:40:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1206744#M267243 双鱼座鲨鱼 2022-12-23T05:40:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1259294#M280065 <P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_1655.png" style="width: 828px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/98060i80ADB7C17CFD9007/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_1655.png" alt="IMG_1655.png" /></span></P> Fri, 20 Oct 2023 11:33:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1259294#M280065 Nick122 2023-10-20T11:33:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1259578#M280154 <P>您好</P><P>如果手机端需要通过hp smart测试打印，请直接在手机的应用商店中搜索并下载hp smart即可。</P><P>操作过程中遇到问题，请及时追问，谢谢。</P> Mon, 23 Oct 2023 08:59:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/iphone-wu-fa-yun-xingHPsmart-yi-zhi-zhuan-quan/m-p/1259578#M280154 双鱼座鲨鱼 2023-10-23T08:59:14Z